Marshall Gateway will not install on my iPhone 11

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I have an iPhone 11 with the latest updates from Apple. When I attempt to install the Marshall Gateway app on my phone the following error message appears:

"Context3D not available! Possible reason: wrong renderMode or missing device support."

How can I fix this?

Update: I followed the instructions to ensure the app was not running in the background, uninstalled, reinstalled and it works!

Cheers

edited 02 Jun 2020 at 04:02 PM

asked 17 May 2020 at 05:36 PM

Answers: 1

Hi Millard,

Thank you for your message, you will need to fully close the app, so its not running in the background, then reinstall the app, this has happened due to IOS updates.

Regards

Marshall Support

answered 18 May 2020 at 08:33 AM

Doesn’t work for me on an iPhone 7 with most recent iOS installed. Same error message all the time - 02 Jun 2020 at 03:50 PM

Hi Christian,

Are you fully closing the app, and making sure it is not running in the background before reinstalling.

Regards

Marshall Support - 03 Jun 2020 at 08:35 AM