Code 50 lock up - my.marshall.com

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Code 50 lock up

1) CODE 50 occasionally locks up when changing speaker cabinets (no sound). Must reboot.

2) sound gets progressively "muddy" when tweaking controls. Must reboot to get the sound back.

3) Cannot update: CODE connects to PC, but app generates error saying it cannot get information from the CODE.

edited 04 Nov 2016 at 02:13 PM

asked 04 Nov 2016 at 02:13 PM

Thanks, but I cannot update as the app says there is a problem getting information from the amp, even with a new, and tested, cable.... - 04 Nov 2016 at 03:40 PM

Not sure what you mean by app, you don't need the app to get the update. - 04 Nov 2016 at 04:00 PM

Got the update finally (Windows issue - of course!!).
Still getting muddy, though.... - 05 Nov 2016 at 02:09 PM

Could you please send us a clip of the sound you get when tweaking presets.

servicedesk@marshallamps.com

Regards

Team Marshall - 07 Nov 2016 at 09:35 AM

Answers: 1

Hi,

Thank you for your message.

The update fixes the locking of the amp.

All you need to do is connect your amp to a PC via a mini usb and use the link below.

https://my.marshall.com/Downloads

Regards

Team Marshall

0

edited 04 Nov 2016 at 02:13 PM

asked 04 Nov 2016 at 02:13 PM

0

edited 07 Nov 2016 at 09:30 AM

answered 04 Nov 2016 at 02:44 PM