The bar just sits at 0%...what gives?
We understand your frustration regarding this issue we take all customers comments and problems seriously, please be ensured that we are looking into Mac firmware to try to address this issue. At present we cannot give you a timescale on the resolution but we will keep you updated.
We have our team looking into this.
Please give this a try.
Switch their amp off.
Quit out of Chrome, if it is already running.
Start Chrome, and just open one tab for the My Marshall site.
Go to the Firmware Update page, and click on the button for 'Firmware Update in Browser'.
Switch on the amp in bootloader mode, by holding down the PreFX, Mod and Rev buttons, and then turning the power button to 'On'.
After a few seconds, the amp should show as connected..
Start the install, or reinstall, of the firmware.
Thank you for your message, please try the link below to see if this helps with the update.
MARSHALL what are you doing about this!!! You made out to me that no one is having problems! They are. What are you doing about it. And what are you doing about rubbish Bluetooth? Give your customer some proper answers. “We are looking into it” is a kop out. You have my details and the details of users having problems. Contact them and inform them what you are doing about. They have given you their hard earned cash.