I've only had my Code 25 for a few weeks now and finally updated the firmware yesterday. Wondering where the promised '13 new presets' were (still only the original 99 on the Code), I started poking around here. Here I've found the 13 new official presets, as well as some other user made ones I'm interested in. But as stated in the subject, I need some help.
First, I chose the Add to My Library Option. Here on the desktop , I see 11 tones (wrong number, but not the biggest issue) have been added to My Library. But when I actually look in the Gateway, again, it's the same original 99 tones. I don't see any of the new ones anywhere. So I'm obviously not able to get these via Gateway right now.
Via the cable, I'm able to sample these new presets. I choose individual presets from the website, load them on the Code (one at a time) and hear what they sound like. But turn the amp off and on and they're gone again. I've tried synching, but that doesn't seem to change anything.
Things seem to be working mostly the way they're supposed to. But I'm clearly missing a finally step or two. I'd like to get at least some of these new (Official/User) presets into my Gateway and onto my Amp. Any help would be sincerely appreciated. Clearly, the simpler the explanation the better.
I'd appreciate any assistance. If appropropriate, feel free to call me 'Dummy', 'Idiot' whathave you.
Thank for your reply, in the My Gateway on our My Marshall site, you will see the presets at the bottom of the page in the libarary, you can then drag and drop the presets into your Gateway, you will then need to sync on your phone to get the presets on your device.
Thank you for your message, to get the new presets you will need to do a Factory Reset, to do this you need to make sure your unit is switched off, while hold the AMP button turn the Amp on, when asked hold Store/Exit, and you should see the new 13 presets.
When the preset is in My Library, you need to add it to your My Gateway overwriting presets already in your Gateway Library, as the Gateway can only hold 100 Presets.