I’ve just purchased a code 100 head, it great apart from the Bluetooth doesn’t seem to work. I stRt the pairing process, the blue light flashes on the amp and displays the Bluetooth code. But I don’t get any new devices to pair with on my phone or iPad, any other devices I pair with show up instantly. It feels like the Bluetooth module either faulty or nor present. I saw someone with a similar issue that said their module was no physically connected, does anyone have any more information on this or suggestions?
The grand fix for this issue in my case was to talk to Marshall customer support, they were excellent, took the amp and replaced the faulty Bluetooth module. Only took a few days. They’re lovely people, these things happen, it’s frustrating but just one of those things. Give them a shout they’ll sort it.
If you the device is not seeing the amp, I would suggest having the amp looked at by an engineer to check the bluetooth module on the amplifier.
I'm having the exact same issue. My phone & tablet seem to be working fine but the amp is not popping up when I scan for a device. I've tried updating the firmware on the amp twice just to be sure. I'm stumped. Hopefully someone from Marshall can help us.