Absolutely can not get the Marshall Gateway app to work with my Marshall Code 50. I have found the device (amp) on both my Galaxy S7 Edge and IPad Bluetooth settings. I have been able to pair them both to the amp. I get a prompt to use the code to pair the device. I hit ok. When running the app it says not connected even though I am. The amp Bluetooth light is solid though the app says not connected. None of the app parameters effect the signal. Am I missing something simple here? Ive registered the amp and loaded new firmware update.
Hi Scott,
Try disconnecting your devices from everything and try connecting only one device. Follow the instructions below to see if it connects OK
close the app
delete it from your recently viewed app's
unpair with Bluetooth
turn the amp off
turn the amp back on
click on 'Rev and Power' on the amp and a blue light should start flashing
go back into your Bluetooth settings and pair with the amp
go into the app
on the left hand side of the app there should be a red tab that says connect
click on connect
Team Marshall