Code 25 locking up when using Gateway App
4

votes

Several times now, the Code 25 has locked up on me when trying to use it from the Gateway App on my iPad.  Symptoms are that the display will freeze up (text no longer scrolls) and the different buttons (including gain, tone knobs, etc) will become completely unresponsive.  Controlling it from the iPad will no longer work either.  The only thing I can do at that point is switch the amp off & on again.

 

Additionally, trying to connect the app to the amp is really hit and miss (yes, it's paired successfully):  sometimes it refuses to work, sometimes it will freeze the amp and sometimes it will work, but switching from ipad to amp presets will not. 

 

CODE Gateway Presets

asked 14 Jun 2016 at 09:33 PM

Christophe Lambin (5)
Answers: 2
0

votes

I worked out the root cause of this problem:   this only happens when the amp is also connected to my iMac via USB and the iMac goes to sleep.  At that point, none of the buttons/dials on the amp still work.   Once the iMac wakes up again, the amp also becomes responsive again.

 

edited 26 Sep 2016 at 12:26 PM

Christophe Lambin (5)

answered 27 Jul 2016 at 10:07 PM

Christophe Lambin (5)
0

votes

Can we ask what version iPad you are using with the app?

answered 17 Jun 2016 at 12:04 PM

Chris Robinson (337)
I'm using an iPad Air 2 running iOS 9.3.2. I see that a new version of the app is now available. I'll see if the problem persists in this new version. - Christophe Lambin 20 Jun 2016 at 04:23 PM
Hi Christophe, How have you got on? Has the situation resolved with the update? - Chris Robinson 13 Jul 2016 at 05:41 PM
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