I bought a Code 25 for myself and my son. An older version of the app worked well but this latest udate is a complete joke ! I updated the firmware as well as the app a week ago and what a disaster!
I have spent hours and wasted energy trying to get the Gateway app and the CODE 25 to pair. I have followed every single piece of advice and NOTHING works
For a company that makes quality products this has turned into a fricken disaster! There are so many complaints about the CODE 25 and 50 not pairing and it seesm that Marshall are doing diddly squat about sorting it out?? I am VERY pissed by the wasted time on this that I feel like throwing my CODE amp out the door into oncoming traffic!
Come on TEAM MARSHELL sort this problem out NOW... you are losing current customers and will lose future ones!
PLEASE get back to us ASAP... it's becoming embarrasing for you!
Hello Stephen,
I have replied to your email that you sent us directly. Hopefully after following the steps i provided you should be able to establish a connection.
As advised in the response, we have recently tested a number of devices including the Samsung S7 which we had no issues connecting after following the steps. Please let us know if this has worked for you.
Team Marshall