My CODE25 was repaired by Marshall in September after the amp itself kept crashing and the sound was cutting out. It has now been returned in an even worse condition.
On switching it on, the message 'Hold 'Store' to reset' appears on the screen. I press store and nothing happens. I am unable to access the amp presets.
After 10 minutes the mobile app then also freezes. I have contacted my Marshall dealer who sold me the amp and they have asked me to contact you for a resolution before I can send it back to them.
FYI: I have uninstalled and re-installed the mobile app without any resolution of the problem. The amp is is of no use and even a factory reset and firmware update has not solved the problem. I am gradually losing my faith in Marshall CODE products.
Do you have any solutions?
We would be happy to look at your Code25 again for you, please contact the dealer and they wll arrange for it to come back to us, if you have and problems please contact firstname.lastname@example.org