When I try to save a preset to the amp, there is no problem. When I try to save a preset to my library I get the message: Patch cannot be saved; sync with Marshall server in progress. My gateway has both a Bluetooth and an internet connection. Logged into my.marshall but nothing happening. Sync button is disabled. I feel like I'm missing something in my understanding of this aspect of the Code/Gateway system. Is there a user manual for the Gateway app?
Hi David,
Thank you for getting in contact, we have not come across this before, please try the below link to see if this helps.
https://my.marshall.com/support/tutorials
Marshall Support