My Code 25 cannot communicate with my phone via Marshall Gateway. The software cannot find and connect to the amplifier as if there was no bluetooth connectivity, but there is as I can listening to music via that. I use Galaxy A5 android.
Could you help me to solve the problem?
Can you confirm you have the latest updates on both the Code Firmware and Device.
I have the same issue. I have an android phone which will connect to the code 25 via BT so it can play music. However the Gateway app doesn't see the amp. Have the latest firmware and Gateway. Have tried the above workaround of uninstalling and reinstalling the app whilst maintaining the BT connection but this hasn't worked, neither has removing all my remembered BT connections from my phone.
My device is a motorola G5, running Android 8.1.0. I have performed the Firmware update - did this about 10 days ago and re-installed the Gateway app a couple of times. I should add that BT connectivity has worked fine with this phone in the past. Since posting my comment yesterday I have been able to connect normally from a second Android device (tablet), but still have no joy with the phone.