I have owned my Marshall CODE 50 for over 1 year. My frustrating experience with the speed of bug fixes and feature functionality updates to the CODE Firmware and Gateway software updates is beyond compare of any combination of hardware and software product I have ever used as a consumer. I have been in the hardware and software business for over 30 years and my Marshall CODE has been an exemplar of how to offer a horrible software and hardware consumer experience. When I first bought the product I loved my Marshall CODE 50, then I grew to lament it with the slow firmware and software bug fix releases, functionality updates and poor support for the Mac. I do not blame the engineering organizations responsible for the firmware and software. I blame the management, this just breathes product management and executive management failure. Hey, here’s an idea! Try, giving away less equipment to “musicians” and also charge a bit more for the product and try and channel some of that money for *more* quality software engineering staff and management. Fender does a much better job. I have several Fender Mustangs. It appears Fender might have had a slight mis-step with the latest Fender GT Mustang, but they are rapidly pushing out bug fixes and feature functionality updates like crazy. Also Fender’s social and forum interaction with consumers about firmware and software updates and the release notes are much more transparent and forthcoming. Marshall can do better. Until then, I will be doing my best to steer people clear of this product in person, in forums and social media until this has been rectified.
I also find it interesting your comment about a post being removed. I have had the same thing, looks like Marshall don't like bad comments but not enough to put right what customer issues are. - Martin Blyth 08 Oct 2017 at 11:14 AM
Dale. - Dale Paterson 11 Oct 2017 at 07:04 PM