Amp Disconnected from Gateway app


After selecting a Preset, and after playing a song when I go back to the Gateway app I see a message saying, "Amp Disconnected, Connection with your CODE amp has been lost. Please check your amp and try to connect again." When I select "OK" it reconnects then I can select a preset. This seems like a new"bug" since the Gateway app has been updated to the current version. My iPhone is on a stand close to my CODE 50 the entire time. (about 1 or 2 feet at most).

Please advise. Thanks!

iPhone 13 Pro, iOS 16.4.1

Firmware: 01 Sep 2022 - v1.47


asked 03 May 2023 at 01:10 PM

Mike Lippeth
Answers: 2


Hello Mike,

This is due to IOS recommending  dropping a connection from a bluetooth device when an app is suspended to avoid draning a device battery ,when bluetooth is not being used, so when you resume Gateway the message will show that it is disconnected and it will try to auto connect.


This is a requirment from Apple and Android.


Kind Regards

Marshall Support

edited 03 May 2023 at 01:58 PM

answered 03 May 2023 at 01:57 PM



Thank you for your support and quick response!

answered 03 May 2023 at 02:45 PM

Mike Lippeth
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