I am having problems with the new firmware on my code 25 and gateway app on an iPhone. It used to work fine but now gateway is not connecting to the amp.
Hi Jaime,
Please check the below to make sure you have permissions on,
Android
From Android 12 - it requires the user to allow Bluetooth permission (called "Nearby devices") in order for the app to access Bluetooth. Without this permission Gateway will not be able to discover and connect to your CODE amp.
From Android 11 to Android 6 - it requires the user to allow Location permission and to enable Location Services to allow Gateway to discover your CODE amp.
Android 5 - it may require the user to enable Location Services to allow Gateway to discover your CODE amp.
iOS
From iOS 13 - it requires the user to allow Bluetooth permission in order for the app to access Bluetooth. Without this permission Gateway will not be able to discover and connect to your CODE amp.
Notes:
Gateway app does not collect or use your location data at all. This is a requirement on early versions of Android operating system that any app that wants to discover any Bluetooth device, it needs Location permission and Location Services enabled. From Android 12, Location permission is not required and hence we do not request it.
Regards
Marshall
