Hi there Marshall team,

I was wondering if you could help me with a problem that I am having between my Code 25 amplifier and the Gateway app. I am able to pair my android device and the amp via Bluetooth just fine but once I am in the Gateway app it doesn't detect my amp at all, even when I press "scan for amp" it just says no amp detected. 

I think I should add that I have been able to connect it to my apple device without any problem at all.

It would be highly appreciated if you got back to me.

Thank you.

I purchased a Marshall Code 25 Watt amp today, and I am trying to connect it to my phone (Samsung s6 Edge+) via bluetooth, however, my phone will not discover it when scanning for available bluetooth devices. I have reset my phone and cycled the amp, and the problem persists. Are there any known issues with these devices or any workaround that I should look into?