Hello,
My problem is quiet strange and I can not find any resolution for it.
To explain my problem I will start from beginning:
We have 2 places where are presets:
- 100 presets directly in amp
- 100 preset in gatway library
They are diffrent of course :)
I did some modificaiton in both places and I wanted to recover to factory settings.
So in gatway I pushed: MENU- > MY MARSHALL -> RESET GATEWAY PRESETS
After that I did factory reset on amp: Holding "AMP" button while switching on power -> holding store button to recover all presets.
After those actions I don't have original factory preset in amp but I have all the same preset from library.
So Gatway Library and presets directly on amp are the same!
To imagine this situation lets see few beginig presets:
Library:
00 JTM CHill
02 So American
03 19sixty2
Presets in amp:
00 JTM CHill
02 So American
03 19sixty2
They are even if I disconnect all Gatway and remove USB cable!
For example before this situation a had following presets:
06 Ambience
10 Metal edge
Now they are gone :(
I tried:
- reinstall updates
- do another facotry reset in amp
- disconnect/connect marshall gateway
Nothing helped.
While starting there are information about version.
It's "Version 1.11". I don't understand why it isn't 1.41 like last update ?!
I did update for sure.
Just one idea comming to my mind: There is way to do software reset and then do update to 1.41?
Please help me to solve this problem because I lost my favorite presets
I just want to check with fellow CODE users if they are facing the same issues that I am dealing with.
Biggest (and most annoying) issue is, it's a matter of luck connecting the CODE through USB. 2 times out of 10 my pc recognizes the amp the first time I plug it in. Mostly it gives an error that device is not connected properly or not recognized by windows. So I end up unplugging and plugging again until (if ever) it's been recognized. (Using windows 8.1 btw) Then suddenly in the middle of a recording session my DAW starts to drag like if I am running on a PC Pentium 600. (It's running on a 3000$ alienware) This is a sign that somehow CODE get disconnected itself. Now you have only option left: Restart the PC and start all over again.
So far I have checked with different USB cables, and I am using the shortest ones as possible as I can. (less than 80 cm.) I can't check with another pc since I don't have another one, but I am running Yamaha THR-10 smoothly, without any problems at all!
So I don't believe that there's an issue with my pc. And speaking of THR, why the hell CODE doesn't have it's dedicated USB drivers. I am kind of sure that the issue I am facing is all about the ASIO drivers that we are left with as an only option.
Second issue is, maybe only 1 out of 20 times I am able to get any presets from web site. Even if it looks like CODE is connected in the Device Manager, and the Chrome (or Opera) says MIDI is connected, I can't send any presets to the amp. After a few tries, this ends up with web browsers got frozen and only option is again: restart your pc!
I really would like to hear from people who are facing similar issues and how they could get over with it. (if they ever could)
And hopefully the only answer I receive from Marshall team is not going to be: "Thanks for your feedback, we will pass this to our technical team"
Regards,
Hi Guys,
Have I missed something or would the ability to edit presets vis computer (in same manner as gateway app) be a thing to sort out? Seems like a trick is being missed.
AJ
Any plans to release a Windows desktop app for managing presets via USB connection? I'm not an Android or iPhone user. Editing via amp panel is ok, but somewhat tedious.
On the code 50 there is an option to edit the presets but this is not on the 25. Is there still a way to edit presets?
Can the usb be used for anything other than recording?
