I just bought this amp yesterday after flirting with a Blackstar HT20 and realising I wanted a Marshall again. Well, starting to wish I hadn't bothered.

Like so many others, I can get my phone (Samsung Galaxy S5) to connect to the bluetooth and actually play music through the amp. BUt Gateway will not find the amp within the menu. I've tried all the uninstalling Gateway, reinstalling, updating the amp's firmware - even tried using my daughter's Samsung S4-mini which again, connected to the audio but will NOT FIND THE AMP!

I have a Samsung Galaxy Tab 4 which is a good wee tablet but apparently isn't compatible with Gateway.

Seriously. So I have 3 different devices and not one of them can connect to my new amp.  Clearly this is a fault with the amp itself since the same thing happens with two different phones.

Please don't tell me to go through that long list of uninstalling, reinstalling, removing the bluetooth device and reconnecting etc etc. I've been doing all that since I got the damn amp yesterday afternoon. 24 hours later and none of it has worked.

Is it at all possible this is going to be addressed SOON in either a Firmware or Gateway update? Clearly, if the amp is faulty I will need to return it soon to get my money back but, honestly, I'm loving the sounds I'm geting with the presets, I just want to edit them rather than all the hassle of returning the amp to the shop!

I saw a review on the Google Play Store for the Gateway app from a guy in June 2016 - that's 7 months ago - and he was having the exact same issue. So if it's not been addressed in all that time and Marshall are still sending out these faulty amps, what hope for a fix? Please tell me there is one!

New Gateway 1.4.1.  has some  problems on my Huawey p8 light  .  Playback don't works (don't load the song)  and sound of my presets in headphones is frequent distorted or noise .

I return to gateway 1.2.6 .

Vittorio Penza - Avellino - Italy -

Hi,
I have a problem when saving Presets from my Marshall Code 25 amp to my phone (Android).
The saved Preset repeats/copies itself about 20 times. Therefore, the app Presets are unusable because I have to scroll down or up 20 duplicates before I reach the next Preset.
There is no way to delete those Presets, and when tapping on one the app freezes.

I already posted this same question in an existing thread in which other people were notifying this same issue, but that post was deleted...
In that post you said you where working in a solution to this, but its have been 5 months since the first report of this problem, so
I'd be grateful if you could fix this as soon as possible and kindly ask you when do you plan to release the Gateway app fixed?

Thanks!

I am able to connect my phone to the amp via bluetooth, but for the most part am not able to sync the presets in the gateway app to the amp.  On occasion it will do it, but most often not.  The tuner and playback work fine.

I own my Marshall Code 50 for one week now and are pretty happy with it. Still exploring the endless possibilities.

Also downloaded the gateway app. Happy with the  new feature to select the location for the edited patch. You should be able to do that on the amp but I did not manage to do it...

What I miss in the app:

1. Create a favourite list.

2. Save edited presets in a user library so you can upload them from there to the amp.

Hopefully the pedal will be available soon. For gigging this is a must have.

Greetings and keep up the good work!

Hi, I recently bought a code 50,, but about 6 times now, while holding the save button to quick save a preset, after  saving there is no sound from the amp, and I cannot change presets, or any other parameter. Turning the amp off ,then back on, and it starts working again. This is using the controls on the amp, not the gateway app. I checked the firmware about a week ago, and the program says I have the latest firmware.

Richard

Has there been a new firmware update for the code amp series?  I just got my new code 50 and I'm having multiple issues. Gateway makes duplicates of my presets then sometimes after editing and saving (either using the amp itself or gateway app)  my amp completely freezes. I have no access to the updater and would like to know if there has been any new firmware updates, and if there is which ones solve these issues. 

100 presets is more than the avaerage human brain can handle, 5 +/- 2 is the old adage.  The Gateway app when active and syncing with the amp displays "Tap to sync" after the first few preset entries.  So you can't efficiently scroll through the presets. Is there a preset listing anywhere on the Marshall Website a customer can print out?

In a future release of the ios app the presets managed by group such as a catagory/folder entry would be nice, e.g. Metal, Clean, Rock, etc ...

Thanks

Several times now, the Code 25 has locked up on me when trying to use it from the Gateway App on my iPad.  Symptoms are that the display will freeze up (text no longer scrolls) and the different buttons (including gain, tone knobs, etc) will become completely unresponsive.  Controlling it from the iPad will no longer work either.  The only thing I can do at that point is switch the amp off & on again.

Additionally, trying to connect the app to the amp is really hit and miss (yes, it's paired successfully):  sometimes it refuses to work, sometimes it will freeze the amp and sometimes it will work, but switching from ipad to amp presets will not. 

I updated the gateway app 5 minutes ago to latest version - my phone is an moto g (gen2) running android 5.0.2. The app worked sort of ok on previous version but now its giving a message as follows.

      "Screen not supported - tThe minimum screen size is 640x960" 

From what I can see under the message though looks to me ok I can see "00 EL34 Heaven" and all the initial presets not covered by the message but thats it nothing works so I guess thats it after about 2 and a half weeks of being apple to control from the app I now find that I cannot do anything from the app.

Any ideas what I need to do next.