my footswitch forgot the presets...can i gig with this thing? i can't have that happen... i set up a1, a2, a3 and b1, b2, b3, now its just flashing?

Or is the the app. screwing it up? 

this is looking more complicated than user friendly... 

please help!

nick

Buenas tardes, el día de hoy actualicé mi aplicación gateway y también mi amplificador code 25 mediante USB. Lamentablemente al tratar de cambiar de preset a un preset guardado desde la app se desconecta el Bluetooth.

Por favor, necesito una solución! 

Gateway installs on my iPad but when I click to start it gives a white screen and returns to the icon.

IPad 10.3.3
Gateway 1.47 The previous version worked perfectly, is it possible to go back to the previous version??

Please tell me an answer....I'm working in studio 

It appears my adroid device updated the Gateway app, but it seems I'm not having any luck finding the tuner feature. Does this new version not include the tuner? Thanks! 🤘

I updated my firmware today and now I can't find the tuner in the new Gateway format.   Any hel?

First thank for the update, the app is way more intuitive now.

When double taping on a parameter to change it's value any action on the keypad  minimise the app.

I noticed the absence of playback and tuner, I guess it's for a future version ?

In the previous version of the gateway app I had a tab where a backing track could be played. This feature with the new verison seems to have gone. Please advice, what do I do wrong?

Joseph

After upgrading my Code50 this morning (forced to do it as the new Gateway app does not connect to it anymore),
the pedal acts weird.
Every time I hit one of the three switches, it seems to randomly select a Setting and ignore the Setting that I linked to it.
And with Randomly selects I mean it continues to do that every time I hit the switch..

Did I do something wrong or?

Hi guys,

I just recently had my Acton 2. After connecting app it prompted a firmware update . After update is 100% completed it disconnected and doest work anymore. Both Bluetooth and Aux are lit. Tried to do the unplug and plug or reset but no success.  Thanks for the help in advance.

Well, I posted pictures, screenshots, sent in loads of requests for support, all to no avail, as the app refuses to run on my Nexus tablet or my Andriod phone.

I had one or two half arsed replies in the early stages, was asked for more screenshots, which I provided, however, seems like they've updated the app to such an extent, that it will no longer run on the Google Nexus (Android 6.0.1) or the Honor 8S android (android 9).

Shame really, without the app, the amp is a pig to use.

Looks like I'll have to let it go and that will be my lesson learned, that is, don't buy something because of the price, the name on the front makes no difference.

It is a perfect example of 'you get what you pay for' and in this case, it was a dogs dinner.

My gateway app won't connect with my code 50 and the gateway on the pc with usb cable won't do anything either.

Bonjour, je vois depuis un petit moment sur ce site web que le telephone qui montre le marshall gateway a une interface differente de celle disponible actuellement. Est ce qu'il s'agit d'une mise a jour ? Ou juste une suggestion de presentation ? si c'est le cas c'est dommage car l'appli serait encore plus intuitive !

Hi Support,

I recently purchased a Marshall Code 50 but I am having issues with the App Sync. I moved the presets I want from my library to be items 97, 98 and 99 and they show correct in the broswer. But even after a sync they will not show in the app? What can I try to make this work please?

Changes I make (and save) on the my.marshall.com "My Gateway" area are not reflected in Gateway app. 

Changes I make in the app do get reflected on my.marshall com.

What is going on?

Gateway app is synched and connected to CODE 50 via bluetooth.  Not sure how to call up the presets from my library, to the amp?

Hi,

I have saved some presets to my library and the moved then to replace other presets that are currently in my app. I press "save" after rearranging, then proceed to app. I press the sync button on app, app says it's synced but no changes take place in the app. My presets are shown correctly on the browser, but on the app it's still untouched. What is happening? 

Quelqu'un pourrait il m'aider s'il vous plaît je n'arrive pas à connecter mon ampli code 50 sur l'application Marshall gateway il me met ce message: CONNECTION REJECTED You may only control amps you are already connected to for audio output.

Je précise je suis sur iPhone 13 dernière version d'iOS.  Le téléphone lui se connecte sans problème à l'ampli je peux joué de la musique mais c'est tout 

j'ai au préalablement supprimer et réinstallé l'application gateway, reset l'ampli, mis à jour le firmware de l'ampli, déconnecté l'ampli du téléphone et oublier l'appareil Bluetooth, essayer sur un autre iPhone (7)... bref je suis perdu du coup je ne peut en aucun cas faire mes préset depuis mon téléphone et c'est frustrant enfin bref si quelqu'un a une solution miracle je suis preneur et merci d'avance 👌💪

Bluetooth подключён к Code 25, но Gateway не видит его

I've been through the forums tried everything. bluetooth is on. iphone says connected. marshall gateway app says its not. Youv'e wasted my time. my money and patience. GET IT SORTED!!!!

Is there any way to have it launch and use the current amp state? Maybe I've missed a setting. This has occasionally bit me when I adjust the amp then run the app.