Problems with the Marshall Code Gateway app music playback feature noticed on a Samsung A3 (2016) smartphone running Android 5.1.1.

1) The currently loaded tune name is usually not updated on the display when switching to a new tune. I say usually, because I've seen it change on a couple of occasions. The album graphics however appear to change as expected, regardless of the tune name displayed.
2) The volume control slider on the display defaults to about 1/5, however the output seems to default to full volume. Moving the slider upwards immediately drops the volume significantly, and it does not even seem to reach back to the intial volume level with the slider in the rightmost position.
3) At least on one occasion there was some skipping in the playback of the tune and noticeable tempo changes while adjusting the output volume using the app slider. Might also have been caused by moving around in the room with the smartphone in hand.

I have the CODE 50. My problem is with the master volume knob. When I set it to ~ 0-0.9 it is very low, but once it gets to ~1.1 it gets immediatelly too loud and there is no way to achieve something in between. Controling the master volume is a real problem cos I can not get a normal (not too loud) volume. You can make the increments between 0-2 a bit more slowly increasing to allow better management of the master volume.

Another thing is the playback volume on both the Gateway app and the line in. When using the Gateway app I have to lower the volume (1-3) and increase the master to a lot more just to balance the backing track and the guitar. I have tried my phone via line-in, my laptop and even connecting it to the output of my Creative SBX.  The only thing that works is cranking the volume pass 100% on the PC player if it is supported to get it to be loud enough to play along.

Hi. There is no way to connect  throught bluetooth my Ipad2  with Gateway app Code25?  I've read the issue but don't wanna to buy another Ipad only for this problem. Thanks

hey guys, not so much a question but more of an info statement, since doing latest update to iphone 6 os, gateway app now works perfectly, connects first time everytime,  stays connected and has at least 4 feet connectivety. havent tried further.  you can even close it to answer a call, reopen it it and it goesright back to where you were,, so cool now.  highly recommend doing update if you havent already

I own my Marshall Code 50 for one week now and are pretty happy with it. Still exploring the endless possibilities.

Also downloaded the gateway app. Happy with the  new feature to select the location for the edited patch. You should be able to do that on the amp but I did not manage to do it...

What I miss in the app:

1. Create a favourite list.

2. Save edited presets in a user library so you can upload them from there to the amp.

Hopefully the pedal will be available soon. For gigging this is a must have.

Greetings and keep up the good work!

Any plans to enhance the Marshall Gateway app to use the larger screen of the iPad? 

Would be really cool to be able to see and manipulate amp and fx controls all on the same screen at once. Also landscape mode would be nice. 

Thanks. 

I am experiencing terrible interference when trying to use my Code 50  via Bluetooth / Gateway (Apple) App while recording on my Mac in Logic Pro X.  I am using a microphone to record the Code 50 and using the Bluetooth to change patches.  The clicks/pops/noise/interference is loud enough to interfere with the recording process.  Perhaps a DESKTOP (Apple) Gateway App via Code USB might be a solution for all users experiencing similar issues?   I am running the most current Firmware.  Any current solution to my noise issues?  Thank you. 

My Samsung tablet pairs with my CODE 50 but Gateway app will not change the amp settings. It works properly with my Motorola smartphone. Both are Android.

Love my CODE 50, but can't use the gateway app to stream music. Can stream music fine through itunes by selecting the code as the playback device. I'd like to be able to use the gateway app to do this. Any suggestions?

Hi, I recently bought a code 50,, but about 6 times now, while holding the save button to quick save a preset, after  saving there is no sound from the amp, and I cannot change presets, or any other parameter. Turning the amp off ,then back on, and it starts working again. This is using the controls on the amp, not the gateway app. I checked the firmware about a week ago, and the program says I have the latest firmware.

Richard

Has there been a new firmware update for the code amp series?  I just got my new code 50 and I'm having multiple issues. Gateway makes duplicates of my presets then sometimes after editing and saving (either using the amp itself or gateway app)  my amp completely freezes. I have no access to the updater and would like to know if there has been any new firmware updates, and if there is which ones solve these issues. 

can I lock the library screen, it slides back every time I select a  preset

100 presets is more than the avaerage human brain can handle, 5 +/- 2 is the old adage.  The Gateway app when active and syncing with the amp displays "Tap to sync" after the first few preset entries.  So you can't efficiently scroll through the presets. Is there a preset listing anywhere on the Marshall Website a customer can print out?

In a future release of the ios app the presets managed by group such as a catagory/folder entry would be nice, e.g. Metal, Clean, Rock, etc ...

Thanks

Hi,

when I use the playback function the music selected doesn't play within the app.  The music on my iPhone 6 is on Apple Music and I even tried downloading it onto the phone but that still didn't work.  I wasn't sure if I was missing something.....  Thanks for any help!

Mike

Will you be creating a gateway program for a desktop pc. Don't have a smart phone.

I bought a Code 50 today and I'm very pleased with it apart from one thing – I downloaded the Gateway app (1.2.7) for my iPhone 6 running the latest version of iOS (9.3.3) and no matter what I try, I can't get the app to connect to the amp. The amp is set up in bluetooth pairing mode, I've hit the "scan for amps button" on the app so many times my finger is about to fall off! I've restarted the phone numerous times, restarted the amp, you name it. It won't find it. Any advice appreciated!

I have an iPad 2 with 64 GigB and G3, using iOS v.7.1.

Downloaded Gateway. Pairing not possible most of the time, even when I put the iPad right on top of the Code 25 amp.

When paired, the Gateway software does not recognize the pairing and does not show a Bluetooth device  indication on the bottom left corner. Go to set up, menu shows no Bluetooth connection even after the pairing was successful. Hit the Scan button but, nothing happens.

Please help. Thanks!

I just got a new CODE50 and am extremely pleased with. My problem is everything on the Gateway app works, but the GAIN, MIDDLE, VOLUME, and PRESET knobs on the amp don't work. I'm really pretty new to this so I'm not sure if something is wrong or I'm doing it wrong but every other knob works correctly.

Another question about the Code 25.   I'm configuring using the amp selector switches.   You've said everything that can be done via the Gateway App, can be done via the amp controls.   In the Gateway App, it allows me to individually turn on and off each pre-fx, such as Distortion, Compression, and Pitch.   I cannot figure out how to individually turn on and off these pre-fx devices via the amp controls.    It appears to either turn them all on or all off.  Even when I turn them off, every sound appears to be compressed (even when I set the power resonence to a high value) and its really annoying me.    When I had the Gateway app working properly (see my previous question), I was extremely happy with the ability to control these pre-fx settings and the Code 25 amp sounded awesome!   Now, since the Gateway has stopped working and all sounds appear to be compressed,  I'm ready to return it......your help is appreciated.

I recently purchased the Code 25 from Guitar Center.   I downloaded the app to my Galaxy S5 and paired it with the amp.   Day 1 everything worked fine.   Day 2, the bluetooth connection is dropping whenever I make a setting modification via the app.....very frustrating as this did not happen Day 1.   Can you help?

One more piece of info, the bluetooth connection actually stays active after the Gateway app drops as I can still play audio from my phone thru the Code 25.   It is the Marshall Gateway app which drops the connection after I make any change.   The app appears to drop the connection as soon as I strike any note on my guitar.       Once the connection drops in the app, it will not reconnect.    The only way I've gotten it to reconnect is to drop the pairing and re-pair.   Interesting that when it 'pairs' it always produces a new pairing code.