Questions
Showing results 61 to 80 of 185
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I know this forum has this question asked a number of times, and the reply is always to delete the app and re-install.  I've done this multiple times, and it never solves the problem.  In fact, I had this app successfully installed on my iPad a few years ago, and hadn't used it latey.  When I use it now, I get the same message.  

Context3d not available! Possible reasons: wrong renderMode or missing device support

I googled this message and found out that it's related to Flash.  Apple has discontinued all support of Flash on iOS devices.  So my educated guess is that you need to re-vamp this application to not use any Flash programming.  No ammount of deleting and reinstalling the app will ever solve this problem.  You need to update the app.

asked 18 Jan 2021 at 11:34 PM

Greg Roberts (1)
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1

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607

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Code 50 does not connect to the gateway app. Iphone 11.

asked 13 Jan 2021 at 07:43 PM

JOSE CLAUDIO DA SILVA MELO
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1

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870

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Hi Marshall Team, I have just bought a Stanmore 2 which I have been able to link to my mobile phone which is a Samsung Galaxy A71.

However I have found it impossible to pair my Apple iPod Touch (6th Gen) unit. When I try to start and play the music in the IOS player it merely plays via the iPod speakers not via the Stanmore. I have tried forgetting the device, manually restarting, resetting network settings, putting Bluetooth off and on and other probable corrective scenarios.

I would appreciate any help you can provide as don't know what to do next. 

If there is no solution I will have no option other than to return the speaker to the shop.

Thank you.

      

 

asked 12 Jan 2021 at 12:39 PM

Ken Sigley
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879

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I just got my Code 50 and played music via Bluetooth thru the amp. I noticed the volume is very low from the phone compared to my guitar as I play along. Is there a way to increase the volume of the Bluetooth separately? 
thanks 

asked 28 Dec 2020 at 01:11 PM

Billy DeVane
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1

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664

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I just got these MID ANCs and pretty excited about it.

But a weird thing happen, I was using the headphones on my computer (which was Windows 10 Pro) , it can be used smoothly.

When I switched to my phone, all of a sudden, when I activate ANC mode, the sounds goes louder for a split second, and then came back to normal. When I inactivate the ANC mode, nothing changes. I really want to know what

 happened?

asked 10 Dec 2020 at 03:37 PM

Son Trinh
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1

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689

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It's impossible to use Gateway with the last version of iOS. All I have when I open the app is"context 3D not available! Possible reasons: wrong renderMode or  missing device support."

what can I do?

thanks

phil

asked 01 Dec 2020 at 11:31 AM

Philippe Montagne
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1

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885

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Marshall,

I purchased an iPad 2020 and I can not find an adapter that works to plug into my CODE to add presets. Any thoughts?

asked 30 Nov 2020 at 01:38 AM

Dominic DeHarde
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2

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747

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Having constant issues trying to connect iPad to Code25 via Bluetooth. Sometimes it works , sometimes it doesn't.No consistent behavior.  Yes I have made sure Code25 is latest version, yes I have updated IPad. Yes I have turned it off and on again (iPad and Code). I have not hit it with a hammer YET...Settings in Ipad says connected, Menu in Gateway App says not connected.  Do search in Menu > Code is found> tap Code ID and says its connecting , Just a whirling  wheel. Meanwhile IPad settings states connected. Extremely frustrated. Is there a solution to this or did I just get conned into buying something that doesn't do what it was sold to do. Help please............ 

asked 20 Oct 2020 at 05:10 PM

cameron speedie
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616

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i have just bought my code25( oct2020) and see that we need to update firmware when needed , how do i know or find out which version my amp has ? i see that my gateway app shows me i have 1.5 so why doesnt that when connected to amp tell me which version of firmware the amp is runningi  surely updates should be like on iphone you get a reminder?

asked 17 Oct 2020 at 11:10 AM

Terry Lowe
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1

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575

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Haw can I connect a second IPad. When I connect, My Marshall saids my account allready exist ?

iOS

asked 15 Oct 2020 at 03:44 PM

Vincent Aldea
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1

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647

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Hello, 

since several weeks, I can't use gateway app for my CODE 25.

It seems to be ok with bluetooth, because if I lauch a video on my iphone, i have sound on the amp, and the blue light is ok. 

but on the gateway app, impossible to connect. thera is not the little display (amp / iphone), 

when i do a scan, then i choose the CODE V020093C8E, but I have this message:

"You may only control amps you are already connected to for audio output"

I tried to do a new configuration of bluetooth, no success,

I tried to delete app from my phone, then download again, no success.

The amp is up to date.

help please.

Thanks.

Laurent

asked 09 Oct 2020 at 07:11 PM

laurent zanettin (10)
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0

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552

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How do you add tracks to the "Playback" feature in the Gateway ios app for iphone? Can you add your own tracks or are you limited to Apple Music purchases? It would seem I should be able to use my own tracks, mp3 files, etc. but I don't see any option to do that. Am I missing something?

asked 02 Oct 2020 at 07:08 PM

Kevin Towns (35)
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0

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675

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Hi Marshall,
I am havin issues connecting my CODE 50 with my iPhone via Marshall Gatway app. Bluetooth connection is working and is connected with iPhone, but when I open app, app finds the CODE 50 amp and then it says "Connecting..." and nothing is going on. If I tap on my amp under Amps Detected, gives me this message: 
"Connection Rejected - You may only control amps you are already connected to for audio output".  Please help.

asked 18 Sep 2020 at 04:12 PM

Zoran Prole
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1

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584

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Hi there,

after some time (months or weeks, I don't no) my Stanmore speaker plays from iPhone X very quietly. My iPhone is on maximum volume and Stanmore too.  But my friends' devices play well. My iPhone plays well on other devices. Where is the problem? I can't find the solution.

Vlado

asked 29 Aug 2020 at 03:58 PM

Vladislav Melos
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1

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756

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Bonjour, l'appli marshall gateway ne fonctionne pas : j'ai toujours le message suivant "context3D not available ! possible reasons: wrong rendermode or missing device support".

J'ai regardé sur le forum du site aux EU, il est préconisé de fermer l'appli, la désinstaller et la réinstaller.

Je n'arrête pas de faire comme ça depuis des jours et cela ne fonctionne toujours pas : j'ai toujours le même message dès l'ouverture de l'appli...

Que faire?

asked 31 Jul 2020 at 12:40 PM

germain romuald
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1

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1.2k

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Goodness me!
I just unpacked my two brand new Stanmore 2 (Voice) speakers.

I am using an IPhone XS max on IOS 13.6

I successfully connected them to Google Home and can use this app to play music.
I successfully connected them as generic Bluetooth devices and can use them individually for Bluetooth audio.

BUT I cannot get Marshall's own IPS apps to recognise them!
Marshall "Bluetooth" doesn't recognise their existence when they are switched as Bluetooth input, neither does Marshall "Multi Room" when they are switched as WiFi input.

So Marshall's own apps are a FAIL
Apparently I need the app to be able to "Couple" them as a stereo pair, which was the reason I purchased two speakers!

Anyone else having a similar problem?
I did notice on the Apple app store a comment from a downloader who had experienced the exact same problem, so clearly this is a known issue for Marshall.

I have reported this to Marshall support but I have no experience of them so I don't know how responsive they are?

asked 29 Jul 2020 at 04:02 AM

Peter Myers (1)
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1

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1.3k

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Hi,

 

I have found a weird thing that may or may not be known with iOS + Bluetooth and the Code 50.

The CODE 50 when playing backing tracks / using it as a Bluetooth speaker is very quiet (So the master is wacked up and the playing guitar is extremely loud). 

 

and the weirdest thing (which physically makes sense but still it shouldn't do it) is that the Amp is predominatly a Left speaker when playing music through bluetooth as my phone (iPhone 6S) thinks my amp is bluetooth headphones rather than speaker (as the headphone icon pops up on the top right). 

 

My amp is on the latest firmware update.

 

Is there any fix for this? There's nothing in the gateway app for audio balencing

 

asked 26 Jul 2020 at 09:49 PM

Ed Thwaites
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1

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713

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Can I use my iPad too update firmware for code 25 .

asked 01 Jul 2020 at 03:07 PM

jack allen
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1

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4.8k

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Hi.

I have a set of Minor II Bluetooth headphones and they’ve worked great up until I switched from an Android phone to an iPhone. I like to have them connected to my phone and also my laptop at the same time whilst working. The problem is since I’ve been using the iPhone, I keep hearing the short noise as if the headphones have just connected to a device over and over again. Every minute or so, the sound dips and I hear that noise. It’s extremely annoying and I end up having to disconnect from the phone to stop it. Does anyone know how this could be fixed?

Thanks

asked 01 Jul 2020 at 05:10 AM

Ross Taylor
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1

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668

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Hi All,

I'm using the Gateway app on an iPAD mini with the latest IOS.  What I can't get to work is the auto-rotate function (to view it "sideways" when my iPAD is on its stand).  Is this a Gateway app limitation?

asked 20 Jun 2020 at 04:14 PM

Paul Hinchman
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