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Showing results 1 to 20 of 170
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bonjour ,

je n'ai plus acces a internet depuis mon telephone/avec l'aplication gateway/

mon téléphonen'a pasde probleme de connection /  je peut utiliser les preset que j'ai telechargés auparavant , et l'ampli fonctionne bien avec ma télécaster player et me donne toutes satisfaction / j'ai posté un avis sur le site marchand qui a meme été repris par google / je voulais chercher si d'autres sonorité pouvaient me plaire / mais le téléphone se connecte à l'ampli et je n'ai accés qu'aux preset que j'ai selectionné voilà tout . je ne dois pas etre le seul a penser que le systeme des ampli code est stupefiant / j'ai aussi un valvestat 20 made in england avec un haut parleur Celestion / qui est bien surprenant aussi .

j'ai 40 presets memorisé , 

asked 21 Apr 2024 at 12:08 PM

Eric Jourdan
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Hello.

I had that issue for a sometime on my code50 but now I know a bit more  about it.  For at least two years  this amp was changing preset settings why I was playing on it  At first I did not reallise  that especially on clear sound, but after some time with distorted sound  it was obvious that sound become louder and more distorted. Visually I could see that display become dim and almost always was changing from number and name  page of the preset to page with settings.  Now I can see when phone is connected settings on the app are changing as well. It is gain, volume, bass, middle   and treble  parameters which move up. Master is staying like it is. After changing preset to other one and coming back to the same preset it will stay normal for some time (few second to few minutes) and change again.

I tried to update firmware but that did not help. For some time I was suspecting power supply issue as sometimes  electricity in my place can be not up to standar , but now  I am sure that is not a case.  Any idea what cause that problem and how to fix it?

asked 18 Apr 2024 at 02:38 PM

Raff Von D
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cant download presets to gateway cant sync from gateway to my phone or ipad. Whats the story?

asked 16 Apr 2024 at 01:29 PM

wayne marlow
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At first I couldn't load any community presets in the gateway app, so i reinstalled and now I can't login. the websites SSL encryption seems to be gone and im worried that marshall won't notice for a good while, anyone know when this'll be fixed?

asked 14 Apr 2024 at 03:49 PM

isabelle hadland
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2

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Hello

when turning on my code 50 amp I wasn't able to get any public presets made by the community iv tried factory resetting the amp reinstalling the gate way app numerous times but when signing back in I get the same error message my amp has not been updated with the recent firmware but I'm unable to because I can't sign into my account on the gate way app any fixes

The error message says

"An SSL error has occurred and a secure connection to the server cannot be made"

asked 14 Apr 2024 at 01:48 PM

Beau Dickerson (1)
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OK so I have been messing around with the 4 way footswitch, settings, and other ways to boost the volume of lead playing vs rhythm playing while live. I have already tried tweaking my volume settings in the app, and boosting the OD effects level as high as it will go, and there still is not a discernible difference in volume when playing live or at practice. I am wondering if I can just add a volume pedal inline between the guitar and amp to rectify this. A previous post I had on here someone told me to advust the volume setting per patch, but the problem I run into is when I set the main amp volume, it saves all the way across the board, and I cannot save individual parameters- for example, if I set my FS control to no OD on switch 1 and the volume in the app to 3, then turn on the OD and set the level of OD to 9.9, it does nothing in the way of significant volume output. I find myself tweaking the master knob in rehearsal to get the volume up. 

So I am assuming a volume pedal is my only alternative. Unless I am missing something here. I don't see a way to boost volume for a solo unless I want to duplicate the bank and then boost the volume on the adjacent bank and flip between the two? Is that the only solution here?

asked 15 Dec 2023 at 01:47 PM

Richard Stackon
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Hola

 

I just updated the firmware and gateway. The app stops on android when you are going to change a parameter within the preset that is on the screen.

It didn´t happen before. Could you fix it?

 

Thanks so much

 

asked 27 Sep 2023 at 09:27 AM

Ignacio González (5)
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Dear Marshall team:

I use the Code 25 amplifier, with the Gateway app and the Code series footswitch. The firmware is updated with the latest version available.

For a long time I have been noticing certain problems, mainly:

-The preset settings are changed on their own (sometimes the volume, other times the gain...) They are usually changed to the settings on the control knobs. I load the preset again, and after a while some of the settings are changed again.

-Another problem is that after using a preset for a while, when changing to another it does not change (it stays blocked). It does not respond either by using the pedal or by changing the preset from the app I have to turn off the amp. At first I thought it would be a Bluetooth problem, since I was using the Gateway application, with an iPhone. But now I'm using it with an Android phone and I continue to have the same problems.

Waiting for your comments, receive a cordial greeting.

Eduardo,

asked 24 Sep 2023 at 10:27 PM

Eduardo Rucandio (1)
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There used to be a choice on the my.marshall.com presets page called "Mygateway".  I want to view  my Code 50 presets from my amp on my computer's screen.  I no longer see this choice. (Don't want to use the phone app)

Thanks,

RF

asked 17 Aug 2023 at 04:49 PM

RG Fisher
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After selecting a Preset, and after playing a song when I go back to the Gateway app I see a message saying, "Amp Disconnected, Connection with your CODE amp has been lost. Please check your amp and try to connect again." When I select "OK" it reconnects then I can select a preset. This seems like a new"bug" since the Gateway app has been updated to the current version. My iPhone is on a stand close to my CODE 50 the entire time. (about 1 or 2 feet at most).

Please advise. Thanks!

iPhone 13 Pro, iOS 16.4.1

Firmware: 01 Sep 2022 - v1.47

CODE 50

asked 03 May 2023 at 01:10 PM

Mike Lippeth
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Bonjour,

Comment faire pour supprimer un preset de l'appli Marshall Gateway( code25).

Merci

asked 30 Apr 2023 at 12:57 PM

Vincent Malinge
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In case Marshall decides to do another round of Codes, or for people that want to buy one, here is my bottom line after dealing with this thing for a few years. I had Line 6 experience and wanted a simpler all-in-one modeling combo with a bluetooth app that could do hard rock. The Katana looked like a toy so I bought this.

PROS: Solid construction. Looks great. Good range of amps and effects. Bluetooth app is very good and can tune every parameter. Tones can be downloaded and backed up to/from Marshall site. Amp can sound very good (after a lot of tweaking). The Plexi, American OD, JTM Crunch and Acoustic amps are good. The Guv’nor, Compressor, Chorus, noise gate and all the delays and reverbs are useable. Marshall has done sufficient software updates to correct early issues (bluetooth, tones, bugs). Can be used at bedroom volume with Master on ‘1’. Optional footswitch gives good control. Documentation is good. Updater software on PC works well.

CONS: Other than those mentioned above, all the other amps and effects are bad. This includes the JCM800, JVM and Silver Jubilee. All the cabs are bad. None of the stock patches are usable. You have to make your own. There are user uploaded patches you can try but very few are usable. Learning curve is significant. The amp is too loud. When you turn up from bedroom level to louder, the sounds change and become very boomy which should not happen with a modeling amp. No effects loop. The ‘out’ is a mini USB. Connecting to a computer requires a mini USB to USB or Lightning cable, which is not included. I tried to use the USB to record to Garageband and sound came out but I couldn’t make it sound good. The footswitch also has a learning curve, and like other people I had to have mine replaced. 

ADVICE: Don’t buy it. I bought my Code 50 new from Sweetwater for $299 and now the same version of the amp is $399. If you must have a Code, get the 25 instead. It is cheaper and still absurdly loud. The higher volume available in the 50 is useless because it sounds bad. The extra hundred bucks just gets you painfully loud solid state power amp watts. 

If you do get a Code, upgrade all the firmware immediately. You need to connect to a computer to do this, but first you have to find the cable on Amazon. This is unforgivable.

BOTTOM LINE: I have spent too many hours tweaking the Code. This is what I hated about Line 6. But the Line 6 tones were superior. I never got a good JCM 800 sound out of the Code, after hundreds of hours of work. It’s only “great” amp sim, oddly, is the American OD. Marshall’s own Classic Metal patch uses this, not a “Marshall” sim! The Code is marketed as Marshall technology with amp sims created by Marshall, but it is not. Softube created the software and tones. This is not a Marshall amp. Line 6 Marshall sims are far better.

I have now bought a tube amp. I am keeping the Code because I have mastered it and can practice on it but I would not buy it again, certainly not for $399.

edited 11 Feb 2023 at 01:42 PM

Tom Joyce (1)

asked 11 Feb 2023 at 01:42 PM

Tom Joyce (1)
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Hello.. Why does "My gateway" not appear when I access it from the PC?

 
Marshall sent:
Do you mean "My gateway" on My Marshall website?
 
I sent:
Exactly!! On the website the "My Marshall" tab that contained all 100 presets no longer appears. Now I can no longer edit and reposition them as I would like.
 
Marshall sent:
Sorry, that feature is no longer available.
Presets are now saved to User Library and can be easily accessed in Gateway app. Any preset then can be stored to any CODE slot. Double tap the preset and ten tap the first "Save" button, then it will show you a screen with the 100 CODE preset slots, where you can select where to store your preset.
The only missing feature might be the ability to re-arrange CODE presets, which we will see what we can do about it.
 
I sent:
I bought a cable specifically to be able to connect my Code 100H to my PC for this feature, and it is now no longer available! I much prefer the drag and drop option as I have had so many issues storing presets to the amp in the correct slot, then programming the footswitch. 
Marshall sent:
Sorry to hear that.
We are working on a feature in Gateway app that allows to re-order CODE presets. Hopefully, that would help you.
 
 
I sent:
Hello... Any updates on the comment above? 

asked 07 Feb 2023 at 07:45 PM

Maicon Luis Azzolini
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I turned all of the presets off, all i want is a plain Plexi or hot rod amp. I have my own reverb and my own delay and EQ. So I took Marshall Fury Lead which sounds pretty good and turned all the other stuff off...

then when i get app. on my phone turned on it goes and overwrites the preset on the Code 100 head. ??? wtf? Now its noisey and feeding back an out of control.

I cannot risk having an amp that squeals and changes presets like that without me asking it. There are too many settings too much to go wrong. 

I am starting to regret buying this thing.

 

How do i fix it so that the preset stays in the cloud on the amp and everywhere else forever!.. Until i change it...Can anyone please help with that?

its a 100 watt Code. I just want it to be a dirty power amp, no cab simulator nothing...

thanks, NIck

 

 

asked 10 Jan 2023 at 09:55 PM

NICK DeNora (1)
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284

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How to add / change thumbnail pic for a preset ?

asked 27 Dec 2022 at 04:29 AM

Brad Mozley
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349

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When switching between presets, factory made and made by others - in the app the sound goes from low medium to max, up and down.. 

I use my amp on low in our living room, and its bad for my kids.. scary.

 

Also alot of fizz crackling when turning the master knob.  Common issue? Is there a fix? Sound jumping up and down.

When the sound is super loud i just touch the volume knob and it goes down in volume to where the volume knob actually is 

 

asked 18 Dec 2022 at 02:32 PM

Ole Markus Sandhåland
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So I hook my amp into my computer, I am watching the tutorials that show 'my gateway' under the presets tab, where I can re arrange my presets in the order I want. 'My gateway' is missing. It shows my amp is detected here on the website. All I want to do is re order my presets. Please help.

 

Adam

asked 15 Dec 2022 at 01:06 AM

Adam Waite
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I am a newbie. I bought the Code 50 thinking it would be easy for it to work with pedal amps, like boss blue driver and metal zone. i did not know the code 50 did not "play" well with pedals. I even bout a noise suppressor. 

 

Anyways I have been googling and found out that there is a "natural" channel.  I could not figure out what that ment. I thought it was a channel I could just scroll to in the preset display. After further looking into it I fould a link to this site with instructions by a person name david doss:

?

I followed the instructions (and I downloaded gateway),  but very low sound would come out of the marshall with the guitar by itself. What I mean is low sound even when volume knob and master knob all the way up. I do get sound when I activate the blues pedal for example but mainly when I adjust the GAIN knob  ON CODE 50. The volume knob does little. Since when is GAIN the new volume button? I thought in the instructions by david doss GAIN was all the way to zero. 

Is there an easier way to connect my pedals to the amplifier? FYI I do not know the difference between amp and pre amp. I am really learning here. So please baby steps. Thanks in advance. 

 

 

asked 28 Nov 2022 at 06:02 AM

Angel Reyes
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This actually is a cluster of a few questions that are closely related.

To be able to carry adapted presets with you, you need to save them tot 'Device', the second Icon from the left.
However to link a preset to a position on the Footswitch it needs to be saved to the Amp, the most left Icon when saving.

Most of the time I actually want both, have them in my device and also in the Amp, because of the footswitch.
I have nog found an easy way to do that, both on a one by one and a 'all presets' basis. Anybody?

Because you need the presets in the Amp to link to the Footswitch, every now and then I would like to return the Amp to the original Factory presets.
There are clear instruction how to do that, but when I do, I do not get the Original Marshall Code Factory Settings, but basically what is in my 'MyMarshall'.
I seem not to be able to go back to the presets that were in the Code when I first bought it.
Is there a way to do that, or what is the logic behind it?

It is convenient to take my presets to another Code and use mine, but in a gig, they need to be linked to the footswitch.
So how to deal with that?

Thanks for anyones help!
Bram

asked 27 Nov 2022 at 03:29 PM

Bram Flippo (1)
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367

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In the past, it was possible to reorder presets in my library by logging into my.marshall.com. That sort order would then also appear on the Gateway app.

In the new Gateway 2.0 app (which has many things I like and seems more stable), there does not seem to be any way to reorder the presets. On my.marshall.com you can sort the library by name, so I thought I will number the presets to get the order I want. However, the library on the Gateway app seems to always and only sorted by the most recently added presets.

Am I missing something?

Jay

asked 24 Nov 2022 at 09:40 PM

Jay Shaw
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