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I was recently gifted a Marshall Code 25 amp and i go to power it on (mind you i followed all of the intructions listed in the manual) and got no results. I tried a few different outlets thinking maybe my wall outlet was the problem but still got no power. 

asked 11 Jan 2017 at 11:48 PM

Dalton Storms
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6

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Bought a CODE 50 two weeks ago and LOVE the tones - great reproductions! But I have the hissing problem as well. Quite noticeable as a chord or note decays. At first, thought it was normal 60-cycle single coil pickup hum, but it is not.

Read similar Posts on the Forum, so tried the firmware update and it did not help. Noise gate not really an effective alternative, either.

Team Marshall, any other solutions in the work Again, otherwise I love the amp and want to keep it.

Thanks.

asked 05 May 2018 at 06:20 PM

Michael George (2)
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4

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please help me! i've tried asio4all spend hours to try but always that anoying latency

USB

asked 20 Sep 2018 at 12:25 AM

daryl leblanc
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When I play music from my phone through the amp with an auxiliary chord, it just sounds muffled compared to my phone speakers or my headphone speakers. Is it the speaker or is there something that has to be done with gateway?

asked 19 Apr 2018 at 05:06 AM

Keenan Borgerson (3)
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Hi,

I want to change the speaker of my Marshall DSL 40C, but the new speaker is of 8 ohms. In this case I will use just one 8 ohms output?  The 16 ohms output and the other 8 ohms output will be unplugged? 

And about the power (RMS) of the new speaker? The manual of the DSL 40C said that the power is 40w, but the original speaker celestion seventy 80 have 80w... The new speaker can have 80w, 100w, 120w?

asked 03 Jan 2018 at 09:38 AM

Vinicius Andrade
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Hi,

I listen to music through wifi/spotify on my Marshall Acton. The past few weeks I notice occasionally that it will turn on and play randomly. This sometimes happens very early or late at night at very loud volumes to the point where I've had to unplug the speaker when I'm asleep. I've now debugged the issue to an unknown bluetooth device connecting. I can see it is some kind of DESKTOP device (which I don't own); I see it pop up occasionally on the ios app as connected. 

It must be a neighbor in my apartment complex either doing this on accident or pranking me (doesn't really matter). But I can't seem to stop it. I don't use bluetooth and have never connected to the speaker via bluetooth. Can I disable bluetooth or somehow reset it to stop the unknown device from connecting? I love the speaker otherwise but it's a huge hassle to have this issue. 

Thanks!

asked 01 Sep 2018 at 02:14 AM

Tyler Sorensen
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6

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Marshall Support,

Your copy/paste response to everyone is unacceptable!

You know damn well that most bought this amp online! There is no talking it back to the dealer, other then sending it back for a refund!

I hope others agree with me here that the customer Support for this amp is HORRIBLE, if not worse, nothing compared to the REAL Marshall reputation!

We all have the same trouble with Bluetooth. When one ends their session, turns the amp off and shuts down the app, it is impossible to reconnect again without having to delete in your device’s Bluetooth connection to the amp, then going back to the amp to Pair again.

The problem is YOUR programming and design. This amp is great sounding when standing alone, working the controls on the amp itself, but try using a mobile device or tablet, and it’s failure as an amp is evident! This could be simply remedied with the design of a new application and updated, new programming of the amp. Instead, you continue to reply the same thing over and over again!

i ask every Code 25 owner here, am I wrong?!?

asked 30 Nov 2017 at 06:42 PM

Tommy Naccarato (17)
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Hi ,

I have purchased a new amp AS100D , but can't find where to register it for the extended warranty on your site.

 

Thanks

Alastair

asked 29 Jan 2018 at 01:14 PM

Alastair Fletcher
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2

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can you recomend a new set of vaves for my c5 01? also, do i need to have the amp biased when changing the el84? thanks.

 

asked 20 Jun 2016 at 08:17 PM

simon little
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8

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Hi I have a CODE 100H head/cab and a CODE 100 combo both with the latest firmware re-installed from Marshall and both have this issue, i.e. the amp very oftenn completely freezes when I save a preset.

Steps to reproduce:

- Modify any patch on the front panel

- Save

- 50% of the times the amp seems to freeze. The preset is saved but you can no longer change preset and there is no sound coming out.

The same happens if you modify a patch from the iOS app via bluetooth and then save it from there.

 

It's REALLY frustrating and I can't believe I didn't find anything on this forum under the "crash on save" keywords. Seeing it happens on both of my CODE units it much be a software bug, I don't think it has anything to do with my units.

Anyone else has seen this problem?

 

Thanks!

asked 23 Dec 2019 at 11:45 PM

Lele X (14)
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1

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Hi-

 

I bought a brand new DSL40C on Reverb.com from an authorized dealer, and I am trying to register the amp for the Warranty. I do not know where to find the serial number on the amp. The number underneath the barcode on the back of the amp does not seem to match up with the blank spaces on the physical warranty card. Where can I find the serial number? I am in the USA.

 

Thank you.

asked 13 Sep 2017 at 09:56 PM

Jared Cantrell
3

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5

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I bought a Code 50, brand new out the box. Runs perfect! No firmware upates have been applied. It plays great, sounds great, and does everything as advertised. Am i the only one that got a Code 50 thats not having issues. I also have a Boss Katana 100 2x12, and I think the Code 50 sounds way way better to my ears.

 

edited 03 Feb 2017 at 03:30 PM

Ruben Trevino (3)

asked 03 Feb 2017 at 03:29 PM

Ruben Trevino (3)
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Why does my code 50 amp cut out? Also, has loud crackeling sound when it's working. Sounds like a blown speaker but it's not. The master volume is only turned up 1/4 of the way and it's loud. Problems still remains even at lower volume. slight delay on the footswitch also when changing from one preset to another. Frustrated in Detroit.

asked 02 Feb 2018 at 04:55 PM

Craig Truran (1)
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4

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Hi,

Does anyone know where to find information about firmware updates for the Marshall Multi-room speakers? (Stanmore, Acton, Woburn).
Like a changelog or latest firmware date?

I want to find out if Marshall is even working at fixing all the known problems at all or if they just totally abandoned these products.

My current firmware: 

Marshall Stanmore Multi-Room 
Firmware: 1561616839
Chromecast v: 1.28.102057

Marshall Acton Multi-Room
Firmware: 1561617046
Chromecast v : 1.28.102057

 

asked 20 May 2021 at 11:27 AM

Kees Lina (4)
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1

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I bought a Code 25 for myself and my son. An older version of the app worked well but this latest udate is a complete joke ! I updated the firmware as well as the app a week ago and what a disaster!

I have spent hours and wasted energy trying to get the Gateway app and the CODE 25 to pair. I have followed every single piece of advice and  NOTHING works

For a company that makes quality products this has turned into a fricken disaster! There are so many complaints about the CODE 25 and 50 not pairing and it seesm that Marshall are doing diddly squat about sorting it out?? I am VERY pissed by the wasted time on this that I feel like throwing my CODE amp out the door into oncoming traffic!

Come on TEAM MARSHELL sort this problem out NOW... you are losing current customers and will lose future ones! 

PLEASE get back to us ASAP... it's becoming embarrasing for you!

edited 25 Feb 2017 at 12:58 PM

Stephen Henwood

asked 25 Feb 2017 at 12:55 PM

Stephen Henwood
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1

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I have a Marshall valvestate 2000 AVT100 and suddenly the fx module stoped. The  amplifier works like always "good" but the fx module is death. What can be the matter??

It doesn't works,

asked 17 Aug 2016 at 11:08 PM

Juan Jose Gago
1

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1

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Dear All.   When recently reviewing the release notes on Code Firmware Release V1.1 it is indicated that it includes "2-way footswitch support".   Can you please provide a list of what "2-way" footswitches are available for the Code 50 as well as what parameters each of the usable footswitches are able to control/change.   Thank you! 

asked 14 Nov 2016 at 04:24 PM

S Fisher (6)
3

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2

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I bought the combo yesterday and it's full of bluetooth bugs - looking now at the FORUM my impression is that the support doesn't care about it.

- No automatic bluetooth connection - iPHONE - I am having always to force Iphone to "forget" the AMP and pairing it again... each time...

- MAC IOS , When I try to connect the bluetooth in my MAC, it makes the system crashes, mouse and keyboard stop working... there's no were to get the necessary code to bluetooth connection...

DO WE HAVE PLANS FOR A NEW FIRMWARE TO BE RELEASED SOON ? PLEASE

 

asked 31 Jan 2019 at 11:33 AM

alexandre fabro (3)
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Hi there,

Just last week I purchased a brand new Marshall DSL40cr, and after playing through it for some minutes I noticed a "wind blowing on a microphone" sort of noise coming from it. I did some research online and found out that quite a few people have had the same problem with this amp. I'm guessing you must be aware of this by now and must also have the solution to this problem.

I live in Brazil, so I'd rather not have to send my amp back to where I bought it in the US, but instead take it to a local tech here in Brazil. I just need to know how to solve this problem. I've already talked to two technicians here, but they don't seem to know what to do about it. What have you found out about this "wind blowing sound" problem? How can I fix it?

Best wishes,

Frank

asked 30 Jul 2019 at 01:38 AM

Frank Toledo
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2

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I'm looking for a Marshall Cabinet for my newly aquired 3203 - It origianlly paired with a 4x10 but am wondering how it will sound with a 2X12 and also - will just any footswitch do? I think the answer on that last one is yes but I am not sure.

asked 10 Jun 2016 at 06:11 PM

Jhon Baker
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