Where is the app on Google Play - it seems to be missing (8/23/18)

Even the link on your site is dead

https://play.google.com/store/apps/details?id=air.com.marshall.gateway&hl=en_US

How do i register my headphones for warranty?

My code 100 started making a noise recently. It is a high frequency hum. It is particularly loud with spicific presents, but it there with everything. I updated the firmware and that didn't fix it. When I factory reset it, it goes away until I turn it off and on again. Also, if I turn on the amp while holding down the "amp" button, and don't conferm the reset it also goes away (until I restart it.) Thoughts?

Hello I just bought my CODE50. So first thing I wanted to do was connecting my phone to amp. I do everything from this site  https://my.marshall.com/support/faq/838/code---gateway-bluetooth-connection-troubleshooting but app still don't see code. I have Samsung Galaxy S7 edge. Please help 

I thinking aboth to  purchase a used Marshall MA 50 Combo amp,to use in a dry/wet setup together with my JVM 410HJS. My question are. If i connect my effect onley to the fx loops return,will this amp bypassed the preamp,as it does on all of the JVM series. I need to bypassed the preamp for this setup. Thanks for reaply.

Best Regards Tore

Went through as instructed. Bluetooth seeings screen on phone set at 'scan for devices'. Pressed both 'rev' and 'power' buttons. Amp displays 'Bluetooth pairing enabled' followed by a 10 digit pairing code. But my phone simply won't find the amp. The phone is a Sony ZX1 with latest Oreo software.

Tried the same process with my wife's handset which is a Samsung galaxy 5.

No amp is found on that device either with the same process. 

Not sure what's left to try  

Any advice 

When I hold down footswitch 1 to access the turning on/off of my compressor it doesn`t work anymore. It does this in all banks and patches yet worked perfectly previously. I`ve only had it a week so is it faulty or can I resolve this please?

hello,

i have the above titled amp which has lost power and will not come back on.  while i haven't thoroughly diagnosed the amp i wonder if it does need a transformer replacement which would be best to replace its Drake 789-66/5?  Thanks to anyone who can help,

-gd

Hi, I have a Marshall Code 50, purchased in the US in 2016. I moved to Germany by the Dec. of 2017 and for whatever reason it stopped working. The PSU was replaced and the latest firmware at that time installed (repair done at Musik Meyer).

It worked fine until today, when the bluetooth is not connecting anymore. Any of my devices with bluetooth can detect the amp. I already tried installing the latest firmware, reseting to factory settings, "last resort" process on troubleshooting guide.

How can I get this issue fixed?

Hi 

I got an silver jubilee bass amp 3530 with serial no 09194.  I would like to know production year for the amp.

BR Björn

Hi,

I have to replace the power valves on my 2525C jubilee.
And I do not know if there is a bias setting to do.

Is the 2525C a cathode amp bias?
A class A?

Thank you in advance for your answer.

Hi all! I'm a very pleased user of a CODE 100 combo. I'ts a quite wonderful tool for those that cannot achieve a Boutique or Vintage tool.

 Until this time I used it at home mostly with Headphones, due it's power is very high to set it for speaker use.

But this weekend we had an oportunity to use it on a live presentation. That day the amp showed some problems using the speakers: In the middle of the presentation it suddenly lost volume, staying turned on. Obviously it was a very unconfortable situation, and my only reaction was to turn it off and on after a few minutes. This failure happened at least 5 times.

There are many supositions I made about this issue, before sending the amp to my dealer:

1)  The voltage mains was under very high fluctuation values.

2)  Firmware glitch

3)  Broken Master Volume pot

I'll check the amp and see if this problem is still happening. Do you have any other diagnosis/solution to tell me? I'm very worried about this problem

Thanks in advance to all,

Matías

last i can see is 21 july.  

Hello, I recently purchased a Marshall Code 25 amp, and i'm not sure if the crackling sound was there from the start since it's barely audiable and when i play i can't really notice it, but when the amp is on and the guitar is not plugged on( or it is plugged in) there's a weird crackling sound that occurs every 6-7 seconds

Here's a video showing the issue https://www.youtube.com/watch?v=DWFHlhBU1R8

Any idea guys? I tried switching the power cable and the power socket as well same issue. 

I have several feature pre-sets saved in My Library (Laptop using Google Chrome browser). How do I get them into my Code 50 or the Gateway app?

Hej i have a Marshall Silver Jubilee, the serial no. Is 06278. Can you tell me witch year it's from.

Best regards

Jan Hamann.

Does anybody else have a noise issue after an update on the firmware?

My Marshall code 50 was dead quiet until I have made an update on the firmware. 

on Line at the marshall website ?

Or do I have to mail in the warranty card old school style ?

Hi, I already asked 03 Apr 2018. 

(https://my.marshall.com/forum/question/1308/there-is-a-problem-with-the-bluetooth-connection-since-the-firmware-update.?filterType=recent&myActivity=True)

But there is still no news of the firmware that fixes the problem. How long do you have to wait?
If you plan to take a long time to upgrade your firmware, be sure to downgrade to a version older than V1.41 that has no Bluetooth issues. I am very angry about your unreasonable follow-up care.
Hope to have a quick solution.

Due to an older brother, I began really listening to The Marshall Sound as early as 1972. Then he gave me my first guitar in 1976. I wouldn't put it down and learned open chords, power chords, scales, etc.  Of course, seeing and hearing live from shows from KISS in 1977, and Ozzy with Randy Rhoades, through Def Leppard and many many others, but it was AC/DC's Back In Black, Hells Bells that did it for me. I found a full, used stack around 1984, and I was lucky the lady dealt with me, gave me a break and let me pay it out. Since I have owned different amps (Fender Vibroverb Custom with the Diaz mods, Peavey, etc), but I have also owned the 150W AVT, and even the cheaper, solid state MDFX 100W. These never came close to my first. 

I JUST purchased a DSL100HR, I guess the new, revamped model. I love all the features, however, the footswitch reminds me of the MDFX or HDFX that has two buttons only on it. When I went to Marshall's main site, I found that the MIDI port is for a fantastic footswitch, which would allow me to do many, many things, without having to stop and turn knobs in the middle of a song.  

Where can I purchase one of these and for how much?  I live in Texas, in the United States.  I had to sell the no longer in production Vibroverb Custom with the Cesar Diaz mods, which was my Pride and Joy (I met Stevie Ray Vaughan after a show on October 8, 1983, in South Dallas, and we began talking about Hendrix, he literally had to be pulled from me). 

Please let me know where, how much, and how I can get one of these, please.

A Loyal Marshall Amplification Fan & Player Since 1984

Thank you,

Mark a.ka. TexasUSAFVet@Outlook.com