I'm using Windows 10, and the Amp says "USB" when plugged into PC.  I installed the window app, but all it says is "please connect your Code..,".    I checked device manager and it says " Unknown USB device (device descriptor request failed).   I tried uninstall, reboot, reload, etc., and different USB ports ,but nothing works.   

There are many questions & answers referring to an imminent update to the code firmware. I'm guessing the firmware is largely the same for both except there are some differences so are we talking about updates to both 25 & 50 or are they staggered?.

Since the update has been "soon" for some time I can only assume that the testing and acceptance etc is taking longer than expected. Are you able to state what is being slated in this update?.

Thanks for any information you can offer

Did marshall release the new updated firmware update for the code 50 that fixes the lockup with no sound issue? I want to know because i might buy this amp again if the firmware fixes this problem?

PLATFORM VERSION INFO
 Windows    : 10.0.10586.0 (Win32NT)
 Common Language Runtime  : 4.0.30319.42000
 System.Deployment.dll   : 4.6.1078.0 built by: NETFXREL3STAGE
 clr.dll    : 4.6.1080.0 built by: NETFXREL3STAGE
 dfdll.dll    : 4.6.1038.0 built by: NETFXREL2
 dfshim.dll    : 10.0.10586.0 (th2_release.151029-1700)   SOURCES
 Deployment url   : https://my.marshall.com/downloadfiles/firmware/MarshallFirmwareUpdateUtility.application
      Server  : Microsoft-IIS/8.0
      X-Powered-By : ASP.NET
 Deployment Provider url  : https://my.marshall.com/downloadfiles/firmware/MarshallFirmwareUpdateUtility.application
 Application url   : https://my.marshall.com/downloadfiles/firmware/Application%20Files/MarshallFirmwareUpdateUtility_1_0_0_13/MarshallFirmwareUpdateUtility.exe.manifest
      Server  : Microsoft-IIS/8.0
      X-Powered-By : ASP.NET   IDENTITIES
 Deployment Identity  : MarshallFirmwareUpdateUtility.application, Version=1.0.0.13, Culture=neutral, PublicKeyToken=757e8c4d4d52b722, processorArchitecture=msil
 Application Identity  : MarshallFirmwareUpdateUtility.exe, Version=1.0.0.13, Culture=neutral, PublicKeyToken=757e8c4d4d52b722, processorArchitecture=msil, type=win32   APPLICATION SUMMARY
 * Installable application.   ERROR SUMMARY
 Below is a summary of the errors, details of these errors are listed later in the log.
 * Activation of https://my.marshall.com/downloadfiles/firmware/MarshallFirmwareUpdateUtility.application resulted in exception. Following failure messages were detected:
  + Downloading https://my.marshall.com/downloadfiles/firmware/Application Files/MarshallFirmwareUpdateUtility_1_0_0_13/Newtonsoft.Json.dll.deploy did not succeed.
  + Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
  + An existing connection was forcibly closed by the remote host   COMPONENT STORE TRANSACTION FAILURE SUMMARY
 No transaction error was detected.   WARNINGS
 There were no warnings during this operation.   OPERATION PROGRESS STATUS
 * [9/20/2016 6:43:07 PM] : Activation of https://my.marshall.com/downloadfiles/firmware/MarshallFirmwareUpdateUtility.application has started.
 * [9/20/2016 6:43:12 PM] : Processing of deployment manifest has successfully completed.
 * [9/20/2016 6:43:12 PM] : Installation of the application has started.
 * [9/20/2016 6:43:17 PM] : Processing of application manifest has successfully completed.
 * [9/20/2016 6:43:23 PM] : Found compatible runtime version 2.0.50727.
 * [9/20/2016 6:43:23 PM] : Detecting dependent assembly Sentinel.v3.5Client, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil using Sentinel.v3.5Client, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil.
 * [9/20/2016 6:43:23 PM] : Detecting dependent assembly System.Data.Entity, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil using System.Data.Entity, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil.
 * [9/20/2016 6:43:23 PM] : Detecting dependent assembly WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35, processorArchitecture=msil using WindowsBase, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35, processorArchitecture=msil.
 * [9/20/2016 6:43:23 PM] : Detecting dependent assembly System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil using System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil.
 * [9/20/2016 6:43:23 PM] : Detecting dependent assembly System.Data.Entity, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil using System.Data.Entity, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089, processorArchitecture=msil.
 * [9/20/2016 6:43:23 PM] : Request of trust and detection of platform is complete.   ERROR DETAILS
 Following errors were detected during this operation.
 * [9/20/2016 6:48:10 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
  - Downloading https://my.marshall.com/downloadfiles/firmware/Application Files/MarshallFirmwareUpdateUtility_1_0_0_13/Newtonsoft.Json.dll.deploy did not succeed.
  - Source: System.Deployment
  - Stack trace:
   at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
   at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
   at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
   at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification notification, DownloadOptions options)
   at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
   at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
   at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
   at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
  --- Inner Exception ---
  System.IO.IOException
  - Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
  - Source: System
  - Stack trace:
   at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
  --- Inner Exception ---
  System.Net.Sockets.SocketException
  - An existing connection was forcibly closed by the remote host
  - Source: System
  - Stack trace:
   at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)   COMPONENT STORE TRANSACTION DETAILS
 No transaction information is available.    

Couldn't update on my mac, so went to my PC and still having issue running the software. How to I get the Code to update its firmware.

 

When I try to install the firmware software I get an error saying Cannot start application. Application cannot be started. Contact the application vendor. I am running windows 10.  Any suggestions would be greatly appeaciated. 

While attempting to install the firmware update utility for my Code50, I continue to receive an error.  Are there any current issues with the the utility?  Perhaps the problem is on my end?  Please advise.  Thank you.

Hello,

I experienced the following situation when testing my brand new CODE 50:
When I pressed the "SAVE" button for quick saving a preset, the CODE 50 completely "froze" and no sound was coming out of it... 
Then, I turn off and on the unit and everything worked again with no problems.

This happened ONCE.

After this incident (some hours after), I reinstall the firmware and did a factory reset to the CODE.
After that, the issue has not happended again.  

It really sounds as a software "bug".
Is that a known issue?
I am gently asking in order to see what to do. 
Should I return the amp to the store I got it and ask for a replacement?

If the issue is software related, a replacement might not needed, since this may be fixed with a possible update...?

Thanks.

Denis

This seems to be a common problem with the code 50 and even the code 25? When i had my code 50 it would lockup with no sound from the amp when i edited and then tried to save a preset,i would have to shut off and then reboot the amp for it to work again,this happened about 3 out of 5 times when i used the amp?Check out the user reviews on musicians friend for the code 50,three reviews mention the same problem that i had with my code 50.

 

Marshall should look into this problem and try to fix it with a firmware update or find some other way to fix this problem?If marshall can fix it i would most likely buy this amp again.

I am experiencing terrible interference when trying to use my Code 50  via Bluetooth / Gateway (Apple) App while recording on my Mac in Logic Pro X.  I am using a microphone to record the Code 50 and using the Bluetooth to change patches.  The clicks/pops/noise/interference is loud enough to interfere with the recording process.  Perhaps a DESKTOP (Apple) Gateway App via Code USB might be a solution for all users experiencing similar issues?   I am running the most current Firmware.  Any current solution to my noise issues?  Thank you. 

I tried to instal the Code firmware update utility on my windows 10 PC, and my antivirus keeps blocking it from installing. My question is what is in the update, and is it worth downloading/updating?

The last reply to this question was in June 2016, could you please update date Mac users as to when we can expect a solution to the Firmware issue please.

Hi, I recently bought a code 50,, but about 6 times now, while holding the save button to quick save a preset, after  saving there is no sound from the amp, and I cannot change presets, or any other parameter. Turning the amp off ,then back on, and it starts working again. This is using the controls on the amp, not the gateway app. I checked the firmware about a week ago, and the program says I have the latest firmware.

 

Richard

After having played privately for 25 years on a Peavey Rage 158 The Code is overwhelming and I'm loving every minute of it. Really enjoying hearing a preset and having my head fill with songs that fit the sound. Its a brilliant idea and please keep refining it and updating it. 
Question 1: Has there been an actual firmware update yet? the software said my code is up to date out of the box so I just want to confirm my software is installed properly.

Question 2: I would love to get a fixed date on the foot switch if you have one yet. 

Question 3: Is there a master way to get all the preset volumes to the same level or do I have to configure my favourite presets individually in order to get them to the same volume?

Great job to you and the software company.

 

Has there been a new firmware update for the code amp series?  I just got my new code 50 and I'm having multiple issues. Gateway makes duplicates of my presets then sometimes after editing and saving (either using the amp itself or gateway app)  my amp completely freezes. I have no access to the updater and would like to know if there has been any new firmware updates, and if there is which ones solve these issues. 

noticed people having interferance issues with the usb connection like me. was just wondering how you guys are comming along with the firmware application for windows and the new firmware?

Is there any  CODE50 Windows Software available, besides the firmware update software? -Rod-

Code 50, Firmware was up to date.
I used the amp while practicing for an hour or so with no issues other than Bluetooth connectivity.
However, when I used the amp at band rehearsal, the volume fluctuated and diminished to where I could not thear the amp at all.

Hi, can you tell me what the latest firmware is on the code 25, so i know if a newer one comes along! 

Just purchased a new Code 25 amp and about every 30 seconds or so it looses its bluetooth connection and I have to go back to the connection page to reconnect it. Often after reconnecting it looses connection again before I can even back out of the connection page and make any changes to the amp. This is very frustrating. Ive checked for new firmware updates and there are none. I have seen others on forums complaining about the same issue. Is there a fix?