hello,

Bluetooth connection is not very good in my opinion.

Bleutooth signal code 25 is ok, samsung s8 detects it alright.

But when i use the gateway android app it doesn't connect altough it shows in app as detected.

Is there a patch upcomming for the amp code series?

Greetings

I've only had my Code 25 for a few weeks now and finally updated the firmware yesterday. Wondering where the promised '13 new presets' were (still only the original 99 on the Code), I started poking around here. Here I've found the 13 new official presets, as well as some other user made ones I'm interested in.  But as stated in the subject, I need some help.

First, I chose the Add to My Library Option.  Here on the desktop , I see 11 tones (wrong number, but not the biggest issue) have been added to My Library. But when I actually look in the Gateway, again, it's the same original 99 tones.  I don't see any of the new ones anywhere. So I'm obviously not able to get these via Gateway right now.

Via the cable, I'm able to sample these new presets. I choose individual presets from the website, load them on the Code (one at a time) and hear what they sound like. But turn the amp off and on and they're gone again. I've tried synching, but that doesn't seem to change anything.

Things seem to be working mostly the way they're supposed to. But I'm clearly missing a finally step or two. I'd like to get at least some of these new (Official/User) presets into my Gateway and onto my Amp. Any help would be sincerely appreciated. Clearly, the simpler the explanation the better.




I'd appreciate any assistance. If appropropriate, feel free to call me 'Dummy', 'Idiot' whathave you.

I just bought the CODE 50 and like it alot; I also have the GATEWAY APP on my phone.

(FYI: I literally must have 25-30 other Top Notch Amps- MARSHALLS / SOLDANO / HUGHES KETNNER / LINE 6 etc;

But I needed something very small for some of the tiny gigs we do; and I feel the CODE has better "Sounds" than my Fender Mustang GT - was using)

MY QUESTION:

-I just created 15-10 CUSTOM PRESETSon the CODE. They are obviously saved on my CODE 50 AMP ....as Presets 1 -25;

-BUT: HOW DO I ALSO SAVE/STORE THEM  TO MY GATEWWAY IPHONE APP???!! (aka; so I don't "lose' them, in case I want to use on another Code Amp, etc.?)

(Basically I'm afraid if I do it wrong; I'll restore the Factory Presets onto my Amp and all my work will be lost!)

-AND; if I do that; will MY PRESESTS  stay in my "APP"; even when the Amp is turned off and not connected to App?

Please let me know and thanks  (and any other Suggestions or INTEL!)!

Dave Saul

ELECTRIC DUDES - NY

Dear staff,

I have code 100H with 412. I have add presets from browser, I updated the firmware without problems but when I change preset positions on that page (My gateway) and hit save, nothing happens. I use Chrome and MIDI connection works fine.
How can I solve this problem?
Thank you.

Francesco

my code worked ok with my galaxy 5 but i got a new moto z running android 7.1.1 and it will connect to bluetooth but will not  connect in gateway. when i push scan for amps it never finds the code amp and yes i pushed the bluetooth buttons on the amp.  in the gateway app the in the bottom left corner the amp/phone icon is missing for switching from amp to phone presets. the screen has the blue preset shown but the library has them in yellow.  the worst part is that the display on the code amp is not working. it is barely readable. just yellow with the black barely visable. so without being able to program it using the display it doesn't work with my phone either.  i have owned a lot of marshalls and still have a bunch but i have never been so dissapointed as i am with this piece of crapp. can't use it live because of the dropouts when switching channels and yea i know about using the same amps and settings in all the presets but that is unaceptable. i have the footswitch and thats a disaster too. one little slip like accidently pushing two buttons at the same time or too fast or twice freezes the amp or reprograms it. yea really cool turning it off and back on in the middle of a song.  i tried using it live once and it was a disaster. never again. so i love the tone for recording but now i can't even do that because it wont connect bluetooth and the display is almost dead so i can't program it.

Hi,

I've modified about 50 presets on my code 50 amp. I have recently installed the gateway app on my android phone and works well with teh amp.

I want to backup al my modified preset from my amp to another place, for instance on my marshall  cloud.

When I connect my phone and the gate way amp and I select to save the preset and make sure that save to libary option is selected I can save the preset. When I logged on the my marshall nothing of the modified names is visible on my marshall. Also when I checked the library on the phone nothing has changed.

I only can see my modified presets when I connect to the amp. (Golden modify buttons)

My question: How can I backup all my modified presets to a cloud or locally on my phone in a easy user friendly way ?

I am having a problem when I am using bluetooth on my ipad the gateway app will freeze right in the middle of editing a preset. I am not sure if it is a bug or if its my device, but ive tried reconnecting the bluetooth for my amp and gotten the most recent update. So if someone can help me out that would be awesome.

Just got a code 25,  loaded Marshall gateway on my samsung J3 android phone and noticed when you choose a patch from the library the threshold setting shown on early videos  now appears to have morphed into Gate?    Is this an error on the latest update.??  Has anyone else noticed this.

regards Lee

Hello,

My problem is quiet strange and I can not find any resolution for it.

To explain my problem I will start from beginning:

We have 2 places where are presets:

- 100 presets directly in amp

- 100 preset in gatway library

They are diffrent of course :)

I did some modificaiton in both places and I wanted to recover to factory settings.

So in gatway I pushed: MENU- > MY MARSHALL -> RESET GATEWAY PRESETS

After that I did factory reset on amp: Holding "AMP" button while switching on power -> holding store button to recover all presets.

After those actions I don't have original factory preset in amp but I have all the same preset from library.

So Gatway Library and presets directly on amp are the same!

To imagine this situation lets see few beginig presets:

Library:

00 JTM CHill

02 So American

03 19sixty2

Presets in amp:

00 JTM CHill

02 So American

03 19sixty2

They are even if I disconnect all Gatway and remove USB cable!

For example before this situation a had following presets:

06 Ambience

10 Metal edge

Now they are gone :(

I tried:

- reinstall updates

- do another facotry reset in amp

- disconnect/connect marshall gateway

Nothing helped.

While starting there are information about version.

It's "Version 1.11". I don't understand why it isn't 1.41 like last update ?!

I did update for sure.

Just one idea comming to my mind: There is way to do software reset and then do update to 1.41?

Please help me to solve this problem because I lost my favorite presets

Hi, how can I upload the presets from my code 50 amp to my gateway in my.marshall.com and change the order?

After some more hunting and pecking, I discoved how to get the listings to appear in My Gateway. I had to make sure my phone was connected to my computer then went through MENU on the Gateway phone app. After logging in, the app hilighted SYNC and once pressed away it went. I then managed to sort accordingly and save. The app does what it is supposed to do so now I have no problems at this point. Again, why isn't this explained in a document or tutorial...? Programmers and suppliers cannot expect users to understand their thought process without some clue here or there.

Regards.

The presets list is different on my code 100 head compare with the Marshall gateway  (the first 14 presets)  so is the 100 head different compare to Marshall gateway or the other code amps?  and i tryed to reset the amp  but the presents still different compare  to the gateway.

Hi, I'm the only one facing issue using the MY LIBRARY web page to move and save PRESETS??!!

And what about the MY GATEWAY APP...it is really bad designed...please chang you SW Factory  Supplier  and release something usable...please.

Regards

Giuseppe

Why am I seeing double presets on My Gateway? I did not have that before but now I see the same name of a few of my presets listed

Just got the amp a week ago, still playing around with it. Have iphone 7 the app wouldn't stay connected, so am using ipad air app and connection is fine. Hasn't dropped yet and reconnects when amp is turned back on no problem. The problem I do have is when I practice at night and find a setting on a preset I like, but not wanting to 'save' it yet, when I turn on the amp the next morning the app 'restarts' and setting I used the previous night is set back to the first one on the amp "Heaven" or whatever it is. 

Weird thing I can use on and off throughout the day, turn amp on and off, and everything is as I left it, no problem,  both app and amp. The problem seems to happen overnite, the next day the app links up to the amp and it goes back to the first preset, Heaven,  when I want to have it as I left it the night before. Is this an amp setting, an app setting or am I too stupid to figure it out. Logic would be if I turn off and back on during the day and my last setting is there as I left it the same should happen when I turn it on in the morning. Note: I'm new to this amp and don't want to edit or save presets yet, and would like to avoid for time being.

thanks!

I found several presets on MYMARSHALL for Jimi Hendrix and Led Zeppelin and some others while browsing on my PC.  I added them to "my library" and then opened the MARSHALL GATEWAY app, logged in and hit SYNC NOW.  But the 9 presets I selected do not sync with my iphone.  What am I doing wrong, or is what I am trying to do not possible?  Thanks.

Presets need to flow easier between the different management areas.

(Reading the following is really only cumbersome, because that's how cumbersome it is to manage CODE.)

Copying one by one between amp and phone is really cumbersome.
How about an option to copy all 100 presets (or sections) between amp and phone? Both ways.
I want my amp to have the same presets as my phone.
(Others can still have the option the way it is laid out, but I don't see how managing amp and phone separately is useful unless someone really needs 200 different presets in one session.)

I like to have my preset sequenced in a way that makes sense. Artists, cleans, crunch, OD, Amps, or new additions squeezed next to existing ones. Others may sequence by set list or bands. If I shuffle presets on the computer/gateway, then the phone syncs this new sequence, and the amp does not match. Gets confusing.
Additionally, if the footswitch is assigned from the amp, then I have to copy new presets from phone to amp and even reassign to footswitch. Too many steps.

"Just use the presets on the phone and forget amp presets" would be an answer, but what about footswitch? and what about dead or forgotten phones?
Easy (automatic?) sync (with on/off for this auto/sync) between phone and amp, would allow everyone to use the amp (and footswitch) without constantly pulling out the  phone and pairing to have presets from the phone available. Bluetooth drains batteries.
Btw, any phone sounds come on the speaker  when playing because my iphone6 sees the amp as a headphone. So the presets need to be on the amp for any gigs.

Another footswitch suggestion:
A setting or function where the first 30 presets (01-30, without 00) are loaded into the 10 banks on the footswitch automatically? Then I only have to manage my presets within the 100 and everything else is assigned automatically?

haven't even received my Code 50 yet and already doubting my decision the way the app is set up...

how do I add the downloaded presets to the app?

[EDIT: figured out how to manage the library]

why do I have to overwrite original presets to create my own?

[EDIT: seeing now how it adds a backup when I copy another preset on top]

would it be too hard to add more empty banks of 100 to the library?

[EDIT: finally figured out how to view and edit the library in 'My Gateway' tab on this site] 

why can't I select only some of the presets I want to reset to original settings? It's all or nothing for resetting.

The whole process of downloading a preset, and allocating it to the amp (and saving it) and saving them to My gateway needs a complete re-work. The user interface is really bad, the methodology is not clearly explained and is next to impossible to do if you use a small android device with a small screen.

The library takes up too much screen space, there needs to be a condensed view without the useless pictures so users can manage thier library in a list mode (ideal for smaller devices). The library and my gateway needs to be side by side to drag and drop easier.

The UI on the app and website are really poor designs and could easily be improved with minimal effort. The designer only needs to actually use them to see how terrible the design is currently. Good amp being ruined by terrible UI (website and app).

The app needs to be able to store a preset library so I can keep 1000s of presets with me and download various banks of 99 anytime I need them. Having them on the website introduces a needless step. 

My question is, any chance Marshall can sort this out before I go insane (its all a simple software fix away)?

Dear Marshall Team,

I have just recently got my code and thanks for this really nice amp. I got world class sounds for this low price and again.. thanks.

Gateway really makes me much happier and  I plan to bring it up to stage for small ocassion, without footswitch (not available in my country), with the help of gateway and no need to bring those heavy gears. But I realize that I can not switch from one to another setup in a short time while playing.

So in getaway, I would suggest to add one tab showing 4 buttons which is, in individual mode, bassically on off switch for prefx, mod, delay, and power. And other 2 buttons for bank up and bank down. 

So, if we have 100 preset then it can be grouped and stored into 25banks with four variation that can be selected from those 4 buttons.

Just like the layout of multi effect processor.

Emm... need a switch to select individual or bank mode... and square bright yellow and red lamps for each button.

Emm... and display to show the active bank and sub bank... like 24.2 (bank no.24 patch no.2).

Sorry if it sounds like asking too much.

Did I?

Cheers,

Javen