This actually is a cluster of a few questions that are closely related.

To be able to carry adapted presets with you, you need to save them tot 'Device', the second Icon from the left.
However to link a preset to a position on the Footswitch it needs to be saved to the Amp, the most left Icon when saving.

Most of the time I actually want both, have them in my device and also in the Amp, because of the footswitch.
I have nog found an easy way to do that, both on a one by one and a 'all presets' basis. Anybody?

Because you need the presets in the Amp to link to the Footswitch, every now and then I would like to return the Amp to the original Factory presets.
There are clear instruction how to do that, but when I do, I do not get the Original Marshall Code Factory Settings, but basically what is in my 'MyMarshall'.
I seem not to be able to go back to the presets that were in the Code when I first bought it.
Is there a way to do that, or what is the logic behind it?

It is convenient to take my presets to another Code and use mine, but in a gig, they need to be linked to the footswitch.
So how to deal with that?

Thanks for anyones help!
Bram

When switching between presets, factory made and made by others - in the app the sound goes from low medium to max, up and down.. 

I use my amp on low in our living room, and its bad for my kids.. scary.

Also alot of fizz crackling when turning the master knob.  Common issue? Is there a fix? Sound jumping up and down.

When the sound is super loud i just touch the volume knob and it goes down in volume to where the volume knob actually is 

blue tooth stoped connecting need help.

The Marshall CS JTM 1 carries a tube/valve complement of two ECC83/12AX7 in the preamp and one ECC82 in the power section. Once the tubes have been removed for replacement, how does one tell which tubes go back into which sockets? The pin outs allow for any of the tubes to go back into any of the sockets. I can't seem to find a PDF of the ower's manual either. Is there somewhere on line that Marshall or another source provides this PDF? Thank you for any  help in advance. 

In case Marshall decides to do another round of Codes, or for people that want to buy one, here is my bottom line after dealing with this thing for a few years. I had Line 6 experience and wanted a simpler all-in-one modeling combo with a bluetooth app that could do hard rock. The Katana looked like a toy so I bought this.

PROS: Solid construction. Looks great. Good range of amps and effects. Bluetooth app is very good and can tune every parameter. Tones can be downloaded and backed up to/from Marshall site. Amp can sound very good (after a lot of tweaking). The Plexi, American OD, JTM Crunch and Acoustic amps are good. The Guv’nor, Compressor, Chorus, noise gate and all the delays and reverbs are useable. Marshall has done sufficient software updates to correct early issues (bluetooth, tones, bugs). Can be used at bedroom volume with Master on ‘1’. Optional footswitch gives good control. Documentation is good. Updater software on PC works well.

CONS: Other than those mentioned above, all the other amps and effects are bad. This includes the JCM800, JVM and Silver Jubilee. All the cabs are bad. None of the stock patches are usable. You have to make your own. There are user uploaded patches you can try but very few are usable. Learning curve is significant. The amp is too loud. When you turn up from bedroom level to louder, the sounds change and become very boomy which should not happen with a modeling amp. No effects loop. The ‘out’ is a mini USB. Connecting to a computer requires a mini USB to USB or Lightning cable, which is not included. I tried to use the USB to record to Garageband and sound came out but I couldn’t make it sound good. The footswitch also has a learning curve, and like other people I had to have mine replaced. 

ADVICE: Don’t buy it. I bought my Code 50 new from Sweetwater for $299 and now the same version of the amp is $399. If you must have a Code, get the 25 instead. It is cheaper and still absurdly loud. The higher volume available in the 50 is useless because it sounds bad. The extra hundred bucks just gets you painfully loud solid state power amp watts. 

If you do get a Code, upgrade all the firmware immediately. You need to connect to a computer to do this, but first you have to find the cable on Amazon. This is unforgivable.

BOTTOM LINE: I have spent too many hours tweaking the Code. This is what I hated about Line 6. But the Line 6 tones were superior. I never got a good JCM 800 sound out of the Code, after hundreds of hours of work. It’s only “great” amp sim, oddly, is the American OD. Marshall’s own Classic Metal patch uses this, not a “Marshall” sim! The Code is marketed as Marshall technology with amp sims created by Marshall, but it is not. Softube created the software and tones. This is not a Marshall amp. Line 6 Marshall sims are far better.

I have now bought a tube amp. I am keeping the Code because I have mastered it and can practice on it but I would not buy it again, certainly not for $399.

Hi,

I know that this is a recurrent demand, but please, no more "control the volume using Gateway app" answers, everybody knows that this is a component issue, not a software need for update or anything. The fact is that master volume pots are either low quality ones, or defective manufacturing components. So, all I need to know are the specs of this component (resistance values, taper, etc.) so I can purchase the correct component and replace it myself. Also, understand that I live in a place where there is no authorized Marshall servicing, and my Code amp is over three years old, therefore without any warranty. Again, please no more "send equipment to an engineer" answers, I have enough ability to do the work myself. A good thing would be if you make available the schematic diagrams of the Code amps, but I think that might be not possible. or you would have done it a long time ago.

Thank you in advance for your attention! Marshall Code RULES! But without that scratchy pot...

Best Regards,

This amp has not been powered up for about 20 years. I have been advised to power it up slowly using a variac to protect the electrolytic capacitors.

Does this make sense or can I just switch it on?

Thanks to any old-timers who can answer this.
Cheers

I am interested in buying a MARSHALL CODE 25, but I would need to use the line output (to connect to a mixer or another amplifier), I know I can use the headphone output, but how can I use the headphone output? without disconnecting the speaker from the amp? Is there any way to achieve it?

Is there any way to update the firmware on my code 50 without a computer as i do not own one ?

So I hook my amp into my computer, I am watching the tutorials that show 'my gateway' under the presets tab, where I can re arrange my presets in the order I want. 'My gateway' is missing. It shows my amp is detected here on the website. All I want to do is re order my presets. Please help.

Adam

I am using Macbook Air M1 and iPad pro M1 with Acton 2

What should I do because I can't update the firmware because it hasn't been downloaded more than 50% even after an hour?

I have installed the IOS app, and I have two Marshall speakers: the Acton II, and the Stanmore II.

The Stanmore had no issues, I suspect because it does not require a firmware update (yet).  The Acton II on the other hand, will not connect without a firmware update.  Taking that route, it leads to an indefinitel hang.  It starts and never moves past the 20% mark, and it stays that way indefinitely.

I've tried power-cycling the speaker.

I've tried factory-resetting it too.

I've also tried installing the app on my Mac (rather than the iPhone), with exactly the same results.

Nothing.

Anyone else come across this?

---

Updates from a Marshall support call to which I have responded:

Hello,

Thanks for contacting the Marshall Support Team. 

Let's try a few steps to see if we can resolve this issue together.  

First: it is important to note that the Marshall Bluetooth app is NOT needed to pair the speaker to your phone. Please keep the app closed until you get to the very last section of the instructions below. 

(1) Perform a factory reset of the speaker:
- Press and HOLD the Source and Play/Pause button for 7-10 seconds​...DONE​
- The SOURCE LED's will all flash quickly to confirm the reset was successful...DONE
- Remove the II Bluetooth from your audio device’s Bluetooth list before pairing again...DONE

(2) Connect the speaker to your phone via Bluetooth:
- make sure the Bluetooth menu on your phone (device) is CLOSED...DONE
- set the source to Bluetooth...DONE
- push and hold in the source button until the Bluetooth LED Light is flashing...DONE
- open the Bluetooth menu on your phone (or device), find & select the speaker...DONE

(3) Attempt to update the speaker again, complete these steps in this order:
- update the app to the latest version...DONE[UpToDate]
- make sure your phone and device are next to each other...DONE, and
- make sure that the speaker is powered on and connected to your phone via Bluetooth...DONE
- attempt to complete the update again...FAILED

Let us know if this helps. 

 ---

Recently updated the firmware for my code 50 and it stopped short of complete firmware installation when I received a pop-up to restart the installation. The amp is stuck at ready to update but now the firmware won't install again. Tried a factory reset but now the amp will say USB not connected...until I reconnect....then it will read... ready for update. Which won't update anymore or resume where it left off. Can I get the original firmware or another way to factory reset? Buttons will not activate anything anymore.

new purchase. I have a custom Eddie Van Halen replica orginal. Excact copy of the famous Frankie. 

I have spent time on the app and making adjustments however I dont get the sound i was hope for. Perhaps I need to add an FX ex Boss ME-50. To get the sound i am looking for.  ACDC / Kiss / VH. all i get is a little louder version of my guitar. I have watched many videos on line and they change the setting and get classic rock sounds. Like a Gibson or whatever. Classic rocks sounds.  I have tried many VH and ACDC pre programmed set ups and still not he tone i am looking for. What am i missing?

Thanks 

Hello,

I recently bought an Emberton II via Amazon. A bit later i learned that fake Marshall products are being sold also via Amazon. How can i check that i have bought an original product? I have included a picture of the bottom of the packaging.

Regards,

Benny Knaup

Hey All

Wat would be today the equivalent replacement for the Marshall class 5?

Thanks

Bom,  ja tentei e procurei no youtube, mas não achei nada, espero ansiosamente que possam me ajudar.

enfim, estou tentando gravar um ritmo, melodia, tocar algo e que a caixa grave e reproduza o que eu toquei, pra depois pode tocar outra coisa em cima, tem como fazer isso de algum modo?

Aguardo  o retorno, obrigado.

Que a força esteja com você.

Does anyone know if the Valvestestate 2000 line of amps have an unbalanced or blanaced emulated DI out? Also, does anyone know if this DI out is line level or instrument level? I'm assuming unbalanced and line level, but if anyone has a definitive answer, it would be really helpful! One other question about the DI out: Does the volume knob – not the gain knob – of the amp affect the volume level of the DI out?

Can't believe Marshall didn't answer these questions in the manuals! Those Valvestate 2000 manuals are awful, only the most basic of information is given.