I don't want to always use my phone when playing. There used to be a way to save presets directly in the amp but I can't seem to do it anymore. These past updates have really screwed up the code amp for me. It doesn't seem like any of the support videos are accurate any longer. 

I know there is an input on the back panel and I think I have a cable to use, but I have an iPhone 13 and want to use Spotify to play along to. How do I do the hookup?  

I recently got a Code 50. After a few weeks of using it and learning the my.Marshall website, I realized it did not have any of the newer firmware updates. I updated it with v. 1.47 and now I do not get any guitar sound. I get sound from my phone when it's connected via bluetooth. How can I install the previous version of firmware?

I tried using the foot peddle cable to see if it is a cable issue and strange things happened. I hear some strange music broadcast. Not sure if some neighboring device connected to my amp via bluetooth. Is there any way to turn bluetooth off and on?

I tried doing the factory reset and it does not reset the firmware. Is it supposed to reset the firmware with the factory reset function?

Thanks.

UPDATE: I got this resolved. It turned out to be an issue with the guitar.

Why is there no profile save button in ios and when there is a drop down it doesn't work, for example om the overdrive peddle you can't select GUV ODR or DIS it just pings back to what it was set on.

How to add / change thumbnail pic for a preset ?

Hi everyone!
I have a CODE 25 and recently spent quite a bit of time trying to find a setting that would be good for "tapping" style playing, but I can't find the right one. If anyone could help, I would greatly appreciate it!

Dear fellow Marshallers,

I have recently bought a Marshall DSL15C amp for my guitar and was looking to use headphones for silent practice. I tried disconnecting the amp output on the back side of the speaker and plugging in my headphones instead - this doesn't seem to work perfectly as my headphones only play in one ear and the sound is crazy high. 

Is there a good way to use headphones on this amp or do I need to buy another amp for silent practice?

Rock on,

Magnus

Hello,

I recently bought an Emberton II via Amazon. A bit later i learned that fake Marshall products are being sold also via Amazon. How can i check that i have bought an original product? I have included a picture of the bottom of the packaging.

Regards,

Benny Knaup

Hello.
I am Jung Jin Sung who lives in Korea.
August to September 2022 Marshall Minor 3
I bought a product, but one earphone broke yesterday.
I bought it through the Amazon website on 11th Street in Korea.
I wonder what the procedure is about AS.

When switching between presets, factory made and made by others - in the app the sound goes from low medium to max, up and down.. 

I use my amp on low in our living room, and its bad for my kids.. scary.

Also alot of fizz crackling when turning the master knob.  Common issue? Is there a fix? Sound jumping up and down.

When the sound is super loud i just touch the volume knob and it goes down in volume to where the volume knob actually is 

 I have a DSL20W ! marshall amp wondering how do I connect to my Bluetooth 

Hi All,

I'm getting a fast clicking and humming sound comming through the speaker as I let chords/notes fade out. Tried different leads and guitars but still happening. Fimware is up to date. Doesn't happen when the chord/note is struck...only when you hold the chord/note to fade out.

Any suggestions.

Thanks in advance.

Regards

Don

So I hook my amp into my computer, I am watching the tutorials that show 'my gateway' under the presets tab, where I can re arrange my presets in the order I want. 'My gateway' is missing. It shows my amp is detected here on the website. All I want to do is re order my presets. Please help.

Adam

Haven't been able to find a source that offers suggsestions on replacement tubes for the DSL20C. I'd like to have a couple sets of backup tubes and if someone has any info on sound/effect of a particular tube or tube set that would help. The youtube videos I've found only mention groove tubes which I believe the concensus was that those tubes darken the sound. Any more info on those or other similar tubes would be of great help.

Does anyone know if the Valvestestate 2000 line of amps have an unbalanced or blanaced emulated DI out? Also, does anyone know if this DI out is line level or instrument level? I'm assuming unbalanced and line level, but if anyone has a definitive answer, it would be really helpful! One other question about the DI out: Does the volume knob – not the gain knob – of the amp affect the volume level of the DI out?

Can't believe Marshall didn't answer these questions in the manuals! Those Valvestate 2000 manuals are awful, only the most basic of information is given.

Hey All

Wat would be today the equivalent replacement for the Marshall class 5?

Thanks

Hello, is there anyone who has made a Volbeat preset yet.

I'm just a rookie so I'm not experienced enough to create one myself.

I have a JMP-1 feeding a Valvestate 8004. Should the Master output be set at +4 or -20 db? Thank you!

I have installed the IOS app, and I have two Marshall speakers: the Acton II, and the Stanmore II.

The Stanmore had no issues, I suspect because it does not require a firmware update (yet).  The Acton II on the other hand, will not connect without a firmware update.  Taking that route, it leads to an indefinitel hang.  It starts and never moves past the 20% mark, and it stays that way indefinitely.

I've tried power-cycling the speaker.

I've tried factory-resetting it too.

I've also tried installing the app on my Mac (rather than the iPhone), with exactly the same results.

Nothing.

Anyone else come across this?

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Updates from a Marshall support call to which I have responded:

Hello,

Thanks for contacting the Marshall Support Team. 

Let's try a few steps to see if we can resolve this issue together.  

First: it is important to note that the Marshall Bluetooth app is NOT needed to pair the speaker to your phone. Please keep the app closed until you get to the very last section of the instructions below. 

(1) Perform a factory reset of the speaker:
- Press and HOLD the Source and Play/Pause button for 7-10 seconds​...DONE​
- The SOURCE LED's will all flash quickly to confirm the reset was successful...DONE
- Remove the II Bluetooth from your audio device’s Bluetooth list before pairing again...DONE

(2) Connect the speaker to your phone via Bluetooth:
- make sure the Bluetooth menu on your phone (device) is CLOSED...DONE
- set the source to Bluetooth...DONE
- push and hold in the source button until the Bluetooth LED Light is flashing...DONE
- open the Bluetooth menu on your phone (or device), find & select the speaker...DONE

(3) Attempt to update the speaker again, complete these steps in this order:
- update the app to the latest version...DONE[UpToDate]
- make sure your phone and device are next to each other...DONE, and
- make sure that the speaker is powered on and connected to your phone via Bluetooth...DONE
- attempt to complete the update again...FAILED

Let us know if this helps. 

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