Questions
Showing results 101 to 111 of 111
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Hi there Marshall team,

I was wondering if you could help me with a problem that I am having between my Code 25 amplifier and the Gateway app. I am able to pair my android device and the amp via Bluetooth just fine but once I am in the Gateway app it doesn't detect my amp at all, even when I press "scan for amp" it just says no amp detected. 

I think I should add that I have been able to connect it to my apple device without any problem at all.

It would be highly appreciated if you got back to me.

Thank you.

asked 28 Dec 2016 at 08:26 PM

Michael Huisamen (2)
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1

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Hi,
I have a problem when saving Presets from my Marshall Code 25 amp to my phone (Android).
The saved Preset repeats/copies itself about 20 times. Therefore, the app Presets are unusable because I have to scroll down or up 20 duplicates before I reach the next Preset.
There is no way to delete those Presets, and when tapping on one the app freezes.

I already posted this same question in an existing thread in which other people were notifying this same issue, but that post was deleted...
In that post you said you where working in a solution to this, but its have been 5 months since the first report of this problem, so
I'd be grateful if you could fix this as soon as possible and kindly ask you when do you plan to release the Gateway app fixed?

Thanks!

asked 21 Dec 2016 at 12:57 PM

Dake Warren (5)
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1

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1.8k

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Hi,

  I was looking forward to using the Android app with my new amp but when I go to the Google Play store my device is telling me that the software version on the site isn't compatible with my device. I am running Android Marshmallow on a LG Escape 3 (http://www.mylgphones.com/lg-escape-3-lg-k373-user-manual-guide.html). I looked it up and it appears that Marshmallow is beyond the kit kat OS. Is the processor on this phone too weak? Too little ram (I have a sd card installed in addition). Is there a compatibility list? Do I need to install a different OS version or possibly need a different version of the app?

  I'd love to be able to run this on my Windows 10 yoga thinkpad tablet... any news on whether a version for Windows is planned?  Anyway, thanks. If my phone can't run it I'd like to find something that can on the cheap, a list would be great if that's my only option.

asked 16 Nov 2016 at 04:21 AM

Todd Sweatfield
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2

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2.6k

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Problems with the Marshall Code Gateway app music playback feature noticed on a Samsung A3 (2016) smartphone running Android 5.1.1.

1) The currently loaded tune name is usually not updated on the display when switching to a new tune. I say usually, because I've seen it change on a couple of occasions. The album graphics however appear to change as expected, regardless of the tune name displayed.
2) The volume control slider on the display defaults to about 1/5, however the output seems to default to full volume. Moving the slider upwards immediately drops the volume significantly, and it does not even seem to reach back to the intial volume level with the slider in the rightmost position.
3) At least on one occasion there was some skipping in the playback of the tune and noticeable tempo changes while adjusting the output volume using the app slider. Might also have been caused by moving around in the room with the smartphone in hand.

asked 01 Nov 2016 at 03:31 PM

Jorgen Othman
17

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1

answer

2.6k

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Any plans to release a Windows desktop app for managing presets via USB connection? I'm not an Android or iPhone user. Editing via amp panel is ok, but somewhat tedious. 

 

asked 10 Sep 2016 at 12:45 PM

Peter Hauschild (17)
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1

answer

1.3k

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I purchased a Marshall Code 25 Watt amp today, and I am trying to connect it to my phone (Samsung s6 Edge+) via bluetooth, however, my phone will not discover it when scanning for available bluetooth devices. I have reset my phone and cycled the amp, and the problem persists. Are there any known issues with these devices or any workaround that I should look into?

asked 08 Sep 2016 at 01:41 AM

Trevor Moyle
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1

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983

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My Samsung tablet pairs with my CODE 50 but Gateway app will not change the amp settings. It works properly with my Motorola smartphone. Both are Android.

edited 28 Aug 2016 at 07:14 PM

Jim Cutrone (4)

asked 28 Aug 2016 at 07:14 PM

Jim Cutrone (4)
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1

answer

1.8k

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Hi, I've just bought a Marshall Code 50 which worked 2 days ago and again 20 minutes ago but after trying to pair with (a) Android Samsung phone (unsuccessful) then (b) iPad (also unsuccessful) the amp turned off and now will not turn on. Power supply is working, no power cut. Any advice apart from return the unit?!?!

asked 02 Aug 2016 at 06:50 PM

Elliot Maule
0

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1

answer

692

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why doesn't my android phone connect to the amp blue tooth?

asked 01 Aug 2016 at 02:08 AM

jake smith
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1

answer

975

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When i try to play a track to my Code 25 using gatway on my motorola droid turbo 2 running android 6.0 the search window opens but remains blank other then the ok and cancel buttons at the bottom. Please help. thanks!

asked 01 Jul 2016 at 01:55 PM

vince hourigan
1

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1

answer

1.3k

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I updated the gateway app 5 minutes ago to latest version - my phone is an moto g (gen2) running android 5.0.2. The app worked sort of ok on previous version but now its giving a message as follows.

      "Screen not supported - tThe minimum screen size is 640x960" 

From what I can see under the message though looks to me ok I can see "00 EL34 Heaven" and all the initial presets not covered by the message but thats it nothing works so I guess thats it after about 2 and a half weeks of being apple to control from the app I now find that I cannot do anything from the app.

 

Any ideas what I need to do next.

asked 07 Jun 2016 at 03:02 PM

Alan Unwin (12)
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