Hello from Ukraine, Marshall team!

Can you add in the next update, if it will, fuzz the pedal or create a preset with fuzz sound.
Thank you and apologize for my English.

Hello, there. First of all sorry for my bad english.

I got two CODE 25, and it cannot be automatically paired with my phone again if it was rebooted.

When it is turned on, the blue light does just keep off and never get reconnection process.

Both of these got this issue after firmware update, and factory reset and troble shooting guide does not help anything.

I tried every ways so many times but it was useless.

There are many users suffering from this issue just like me... it is really annoying even this amp is really good.

Please leave an advice. thank you.

I've been playing with my CODE 100 2x12" for about two months now and I've noticed no matter what I do to my amp settings(lower the treble, lower the presence/resonance, lower the tone setting of various fx, etc.) I still hear this metallic high end that can really be shrill at times. Is this an issue across all of the CODE amps or is there something I'm missing here with my settings and the combinations? My firmware is up to date as well. 

EDIT: I have now sat down and experimented with the amp again. I cannot get a tone without any super high treble. It's now bugging me to the point of wanting my money back. I have tried every possible combination of pre amp/power amp/cab, I have turned off each individually and still had the issue. I turned the treble all of the way down and turned the presence all of the way down and the tone is still shrill. I either have a faulty amp or this amp, in general, sounds like garbage. It sounded great at first but I didn't realize how bad it was because the noise only happens when you get about 8 feet away which is annoying because my audience hears all of this high end and no articulation. Please, if anyone has any information on this, let me know. My guitar has an extremely balanced tone(it plays fine through my two practice amps), the cables are all new, the firmware for the amp is up to date, and there is no electrical interference. Any idea as to what I should do, Marshall? I've been using your products for years and I love them but this has been disappointing .

I received my Code 25 just a couple of days ago, but still after updating firmware to latest 1.4, the amp continues to go silent after some minutes of playing. I have searched your Forums, and see that the issue were discussed already in Autumn 2016, but the firmware update came one year later; in October 2017. And still this issue has not been solved!  What is this? Just give me One reason why I should not return this amp!

Best regards

Bjørn Engdal

Hello,

Recently I bougth a code 50.

When I want to stream music with bluetooth to the code, you can hear all kind of interruptions. The further the distance, the worse. But even with the laptop at a distance of 1 meter, you can haven interuptions.

I tried to solve the problem by upgrading to the latest firmware, but this has no effect.

When I am treaming to an other bluetooth device with the same laptop, I don't have any problems even at a distance of 8 meter. So the problem must be in the code.

Does anyone has the same problem?

What to do, or is this a defect?

Thx. 

Just bought the 50.  I have done the hold the 3 buttons down while turning it on to see the current version.  I then connect the USB and it says USB connected Ready to update.  But when I try to update from both the browser and the utility, it says "please connect your code".  I have made the config changes on the troubleshooting site, and used 2 different laptops and 3 different cables but none of them will push the updates.  It won't show the Code as being connected for some reason. 

Anyone have an idea of where I am going wrong?  I don't have any Chrome updates to do, and I am stumped.  I don't want to have to return this if there is an easy fix.

Thanks in advance!

I just bought my code 50 yesterday. The master volume is a real problem, I may have to return it just because of that. We can adjust the volume, but the second you change a preset it goes way too loud again. Even if I were to modify each of the 100 presets manually (which I am not in the mood to do), when the next firmware update happens those presets will be overwritten with the factory reset so back to square one.

Marshall, can you please give us a timeline for this? I have 30 days to return this thing to the store, I need an answer because I do not plan on living with this issue forever, maybe I will swap if for a Fender or Line6 or something with quicker response time from the manufacturer if need be...  quite frustrated and only used the product for 30 minutes. 

Firmware is up to date, turned amp on and the the lcd just blinks. Tried doing a reset ( power off, hold amp button down etc) but no change. Any ideas ? 

I have just downloaded new firmware to my code 50. I dont see anychange. Can i listen to new settings before factory reset!  And can i delete any of the factory presets from 00 to 99 and it will be replaced by 1 of the new presets.! Or are the first 13 deleted and replaced by new. Hope that makes sense. Thanks in advance

Hello guys! I recently updated my marshall code 25 firmware to version 1.41. However, when I turn it on it says on the screen "v 1.11" why?

I've only had my Code 25 for a few weeks now and finally updated the firmware yesterday. Wondering where the promised '13 new presets' were (still only the original 99 on the Code), I started poking around here. Here I've found the 13 new official presets, as well as some other user made ones I'm interested in.  But as stated in the subject, I need some help.

First, I chose the Add to My Library Option.  Here on the desktop , I see 11 tones (wrong number, but not the biggest issue) have been added to My Library. But when I actually look in the Gateway, again, it's the same original 99 tones.  I don't see any of the new ones anywhere. So I'm obviously not able to get these via Gateway right now.

Via the cable, I'm able to sample these new presets. I choose individual presets from the website, load them on the Code (one at a time) and hear what they sound like. But turn the amp off and on and they're gone again. I've tried synching, but that doesn't seem to change anything.

Things seem to be working mostly the way they're supposed to. But I'm clearly missing a finally step or two. I'd like to get at least some of these new (Official/User) presets into my Gateway and onto my Amp. Any help would be sincerely appreciated. Clearly, the simpler the explanation the better.




I'd appreciate any assistance. If appropropriate, feel free to call me 'Dummy', 'Idiot' whathave you.

I just updated the firmware and now I can't connect .

is it the update that is the problem?

I was wondering if anyone has experienced this issue, I bought my CODE 100 brand new back in November and after about a week of having it, the sound began to mute in the middle of my playing for one  to two minutes. Turning the amp off and back on seems to be a temporary fix but the problem still occurs. I have also tried to see if there was a difference in having my CODE connected to the app, and it seems like the amp goes longer with keeping sound while connected to the app but it still mutes ocassionally. I also have the latestest firmware. 

Hi,

I purchased Code 25 recently and it worked fine. I suppose the firmware was 1.11 until after the update through windows software, the amp stopped working. Switched it on, the LED screen just flashed repeatedly and non-stop, the user interface wasn't there, nothing else were there except blinking orgrange screen. I couldn't get it to work.

There was one particular moment I got it on for like 5mins, performed a factory reset. But then it went back to the flashing orgrange led screen.

I'm stuck. What do I need to do?

Hello Team,

I just bought the Marshall Code25 and tried to update the Firmware via USB.

I have launched the firmware update from the Chrome Navigator and from Windows firmware application. After update performed, Code25 remains to version 1.11 and firmware indicates my CODE firmware is up to date. 

I have notice during the update than first, the version 1.41 is installed (MCU firmware 1.41) and just after a second update is launched installing the version 1.11 (DSP firmware 1.11)

Is it the regular behavior ?

After the update I still have troubles on bluethooth pairing, even if I read this problem should be solved by the update.

Thanks for your help

Regards

I wanted to update my new Marshall Code25. I ran the website in Chrome and plugged the amp. It found updates, so I clicked the 'Update' button. The installation has begun and now it seem to be frozen... I have information: "Installing firmware - please wait.. Restarting in bootloader mode... ", but I'm actually waiting for like 4 hours.

I'm afraid that the software may corrupt if I turn off the amp or unplug the cable.

Anyone help?

Good evening, is there any risk when the amplifier firmware update stops working? I'm afraid to update and suffer some damage.

Hi,

My son has a Code 25 and the preset knob stopped working i had a look at it last night and tried the firmware update from the web site now it wont do anything and just says check USB. has anyone had this problem or have a solution.

thanks in advance

Alex

Got my Code 100 Combo, how do I know if I have the most recent update of the firmware? Also, are there any plans for a firmware update to enable wide stereo like the Blackstar ID series

I just got the amp and am very close in getting my Strat sound, but, I play my Les Paul a lot more adn am having trouble getting a good clean with depth, not in your face, and slight break up when you hit it hard but clean when you hit it lightly.  So far I get either muddy or brittle and no depth.  Oddly enough, I got the exact sound from the Blackstar 100 I bought and it was a factory preset right there on the amp ! Then it  blew up 2 hours after I got it. Turns out if you upfdate firmware on that one you kill the amp.  Saw it on the forums after I did the update.  Which is why I ended up with this Marshal Code 50.   Any suggestions?   I went through all the presets here on this site and just could not find anything.  What I like is David Gilmore sounds, Santana sounds,   And what I am searching for is a good Les Paul sound with depth,  clean , but a bit of grit when you hit it hard , some air to it , and not an in your face sound.  Sound is so hard to describe!