Dear Marshall,

following... Amp CODE 50 + App. M. Gateway + Iphone SE / Bluetooth 

Iphone  SE  / < Settings  Blutetooth  / "MY DEVICES" seems evrything OK,   and status "Connected" , ... but on  iGateway APP / MENU  /  CODE / return  "not Connected" . Screen is like "frozen",  exept for green button "Scan for Amps "  . After pressing.. the same become gray as well,  and   now  screen on Iphone completly frozen.  

Connection works with some minor interuptions  from  Amp. purchasing date  up to yesterday . All  happens  as described today , after  trying and testing   my new , recently purchased Marshall CODE Footcontroler . After few shoots I restore everything  ( Amp and App on Iphone ), disconnect  footcontroler  connection , restart my Iphone and Amp,  but problem persist.. Is getting slowly everything frustrating and annoying...

Can I count on prompt marshall answer and support ?

Thx .

How do I reinstall Marshall Gateway and preserve my custom settings?

I have  a nextbook tablet without bluetooth and i would like to know if the gateway app will also work with a USB connection? I do not have a cell phone to use with bluetooth.

Can someone explain how to write a setup in my Gateway library to the amp?  No matter which box I check I seem to always overwrite my Gateway library setup with what is on the amp instead of the other way around. 

Hello Marshall. My Code 50 was connecting the other day and tonight I could not get it to connect. I am getting a message similar to this: Can only control an amp you are connected to. Something similar to this. Like my phone is connected to another Marshall Code. I only have one Code amp. My phone is connected to the amp in my bluethooth settings and I see the amp in the Gateway app. I have tried to forget the device and then find it again. Turning the app off and restarting it. Even uninstalling the app and reinstalling it. Still getting the same error message. Advice? Thanks.

-Brandon 

Hi All,

Just bought the Code 25, amazing sounds but I cannot connect it with my iphone 6S. I updated the firmware installed it

and also restarted my phone. Nothing seemd to help. Yesyerday I have had a connection and today it seemed again not possible. tried many times.

Perhaps someone can advise me.

I want to change the source for playback (from samsun sound picker to google play).  Initially i had these two choices but now unable to access them.

Hello, I ve trouble with pairing my phone - lenovo s850 with Code 25 via bluetooth. I tried it many times, but my phone just cant find amp (bluetooth is on). I also tried another phones and devices with bluetooth but neither it could not find amp. Could it be broken amp or am I just doing something wrong? Thanks.

Hi there Marshall team,

I was wondering if you could help me with a problem that I am having between my Code 25 amplifier and the Gateway app. I am able to pair my android device and the amp via Bluetooth just fine but once I am in the Gateway app it doesn't detect my amp at all, even when I press "scan for amp" it just says no amp detected. 

I think I should add that I have been able to connect it to my apple device without any problem at all.

It would be highly appreciated if you got back to me.

Thank you.

New Gateway 1.4.1.  has some  problems on my Huawey p8 light  .  Playback don't works (don't load the song)  and sound of my presets in headphones is frequent distorted or noise .

I return to gateway 1.2.6 .

Vittorio Penza - Avellino - Italy -

Just got my Marshall CODE 25, and the iPhone 6 will not find the amp on the gateway app or on the regular bluetooth settings. Any reason why?

I am able to connect to my amp via Bluetooth but once I am in the app, it doesn't pick up the amplifier. Has anybody else had this problem and if so, please help?

Hi,
I have a problem when saving Presets from my Marshall Code 25 amp to my phone (Android).
The saved Preset repeats/copies itself about 20 times. Therefore, the app Presets are unusable because I have to scroll down or up 20 duplicates before I reach the next Preset.
There is no way to delete those Presets, and when tapping on one the app freezes.

I already posted this same question in an existing thread in which other people were notifying this same issue, but that post was deleted...
In that post you said you where working in a solution to this, but its have been 5 months since the first report of this problem, so
I'd be grateful if you could fix this as soon as possible and kindly ask you when do you plan to release the Gateway app fixed?

Thanks!

Hi I have purchased a new CODE 50.  I have the latest firmware update but I'm finding the bluetooth is not consistent.  I have it running on the gateway app and then if I move the phone more the 3 feet from the amp the connection is lost.  The same happens if I play spotify through it the range is about the same.  Can this be imporved or do I have a duff model.  My phone is an iphone 5.

So I just got my Code 25 amp and my guitar will show up in a couple days.

Even though my guitar isn't here yet I thought I would have a little bit of fun with it tonight.  One of the features that I really liked about this amp is being able to play music like from your phone through the amp either via Bluetooth or hardwired mini jack.   I did this tonight and to my surprise it sounded horrible! I tweaked the settings on the amp and of course it made no difference because those settings would only affect the guitar input.   I played the music through the music app on my phone then also through the Marshall Gateway app and got the same results. I thought maybe it was because I was doing it via Bluetooth?   But then I hardwired into the amp and it was the exact same issue. I guess there are other ways to listen to music while playing the guitar along with it but I just thought it was a pretty neat feature to have both sound sources coming out of the same speaker but there's no way that's going to happen.   Unless I'm  doing something wrong?

I am able to connect my phone to the amp via bluetooth, but for the most part am not able to sync the presets in the gateway app to the amp.  On occasion it will do it, but most often not.  The tuner and playback work fine.

Can the CODE series amps be accessed via laptop? Or is Gateway for iOS and Anroid use only?

Absolutely can not get the Marshall Gateway app to work with my Marshall Code 50. I have found the device (amp) on both my Galaxy S7 Edge and IPad Bluetooth settings. I have been able to pair them both to the amp. I get a prompt to use the code to pair the device. I hit ok.  When running the app it says not connected even though I am. The amp Bluetooth light is solid though the app says not connected. None of the app parameters effect the signal. Am I missing something simple here? Ive registered the amp and loaded new firmware update. 

Hi,

  I was looking forward to using the Android app with my new amp but when I go to the Google Play store my device is telling me that the software version on the site isn't compatible with my device. I am running Android Marshmallow on a LG Escape 3 (http://www.mylgphones.com/lg-escape-3-lg-k373-user-manual-guide.html). I looked it up and it appears that Marshmallow is beyond the kit kat OS. Is the processor on this phone too weak? Too little ram (I have a sd card installed in addition). Is there a compatibility list? Do I need to install a different OS version or possibly need a different version of the app?

  I'd love to be able to run this on my Windows 10 yoga thinkpad tablet... any news on whether a version for Windows is planned?  Anyway, thanks. If my phone can't run it I'd like to find something that can on the cheap, a list would be great if that's my only option.

Hi , I did the firmware update , because the firmware utility required it. After that , I can`t again connect my amplifier by bluetooth.
The problem is with the software , because the cell phone connects with amplifier , but them the marshall gateway doesn`t recognize the device .
What should do? thank you .