As pointed out in these blogs the Code series locks up during editing and doesn't have an app for Mac users. These issues go back to al least June of this year. When is Marshall going address these issuse other than saying "a solution is coming soon?" I recently purchased a Code 50 but I am not going to hold on to it if Marshall is not going to support it. 

Tried to update my firmware and tried three cables. None are even recognizing the amp on multiple computers. Tried to reset the settings on the amp and nothing helped. It seems as if the USB port is not working at all.

I can download and run the firmware updater on my Win 10 laptop - it then asks me to connect my CODE 25 amp. I connect the amp using a USB cable - then I see the message "An error occurred: An error occurred getting the device information from your CODE. Please try switching your amp off, and then switching it back on again."

I switch it off and on - no good. Same problem. I connect the CODE amp before running the firmware utility - same result. So I don't even know what firmware is currently in there. Is this solvable? BTW - the USB cable works, as my Marshall CODE Live Editor has connected to the amp using it.

Thx

Hello Marshall,

How can I see the Firmware version on the Code 25? Also can you display somewhere on the Download page exactly what the current version is?

Can you confirm the latest Firmware is v1.0.0.13
Regards

Paul

Absolutely can not get the Marshall Gateway app to work with my Marshall Code 50. I have found the device (amp) on both my Galaxy S7 Edge and IPad Bluetooth settings. I have been able to pair them both to the amp. I get a prompt to use the code to pair the device. I hit ok.  When running the app it says not connected even though I am. The amp Bluetooth light is solid though the app says not connected. None of the app parameters effect the signal. Am I missing something simple here? Ive registered the amp and loaded new firmware update. 

Hi , I did the firmware update , because the firmware utility required it. After that , I can`t again connect my amplifier by bluetooth.
The problem is with the software , because the cell phone connects with amplifier , but them the marshall gateway doesn`t recognize the device .
What should do? thank you .

Dear All.   When recently reviewing the release notes on Code Firmware Release V1.1 it is indicated that it includes "2-way footswitch support".   Can you please provide a list of what "2-way" footswitches are available for the Code 50 as well as what parameters each of the usable footswitches are able to control/change.   Thank you! 

I downloaded the firware update utility  program but when I run it I get an error messsage.  It says an app on my PC needs the following Windows Feature: .NET Framework 3.5 (Includes Net 2.0 and 3.0)   So Itried to down load this feature and I got an Error Code. 0X800F081F.  I looked up the code and it says you can not install on a computer running windows 10.  So the Firmware Update Utility Porgram will not install?

So I cant install Code Firmware Update if I use Windows 10?

I am using Garageband 11 on a macbook 10.7.5. Garageband shows code as audio in and out but no sound goes in or out of Garageband. I also have Audacity with the same problem? I have updated firmware with Windows only? app.

I read some of the recent questions on the code lockup problems and your answer says that a new firmware update is released for this problem but when i downloaded the update and i checked the file version in windows it was the same as a previous file version i downloaded over a month ago? 

File version 14.0.23107.0

I received my code 50 today, when switching the amp on the display never changes from 'Marshall Code'. turning the preset knob won't change the display either, accessing the amp wie the app works. I also tried resetting the amp which won't get me past the 'Marshall reseting presets' screen. Any suggestions would a firmware update help?

when comes the new Firmware that fixes the problem  with the lockup and no sound if I

edit a Sound and try to save it . 

Hey,

i cant find my Marshall code 50 on my bluetooth list. I tried to connect it to my phone and tablet. I downloaded the latest firmware update but it didnt help. My phone is Honor 7 and tablet samsung galaxy tab A. I bougt my amp about month ago, bluetooth havent work at all. What i can do??

wont start after i plug in amp with usb

I just registered on here and 1st thing I saw was about firmware updates? Do I need to do this on my new DSL40c?

The inability to record using USB makes this product close to a sham. A base feature which is broken really insults your users and is killing sales. Get this fixed now, please, before your costs include my solicitor.

Hi everyone, 

I've seen a few people comment about some strange audio artifacts at low volume; I'm definitely hearing those as well.  

Do we have any word from Marshall about if this issue will be fixed with a firmware update? 

Also, any ETA on the next firmware update?

I get a error prompt when i try to open the firmware utility that i downloaded for my code 50 amp? I am using win xp and i downloaded it in the opera browser?

I want to know how to install a firmware update in a code 50 amp? Please list the setting i need to put my amp in for this update?

Has ther been any or will there be any firmware updates to the code 25 amps? My unit suffers from tinny tones on high strings to annoying dull decaying sounds on low strings, I have tried many set ups but nothing seems to work! Hopefully you will have a firmware update that will correct this as I am getting to the point of not using the amp, and I have only had it a few months!