Hi, since the latest update of the Gateaway app a couple of days ago it has stopped working entirely on my phone (Huwawei P20) and now I can't use it in any way, shape or form to control my Code 50.
When I open the app, at first I see a flicker of how it should look (or used to) and then the screen changes immediately to almost blank with a couple of small coloured areas on and nothing else, nothing to click on, no words or other symbols.
Please can you let me know when a fix will be available as I believe lots of other users too are having the same problem since this latest update went out.
I just bought a Marshall Code100C from the Sweetwater sale.
Anyways I have 2 older Amdroid phone and NONE can get the Code Gateway App.
But my Newest LG Android phone can download the Marshall Gateway App and install it.
Problem is when I turn on the Code 100C and Turn on The Gateway App on my Android phone
it does NOT find the Marshall 100C and I downloaded the Newest Firmware for the Marshall 100C.
What can be my problem?.Thanks allllll....JT
I just got this head recently and installed the latest firmware update the other night (6/20/2019). When I try to connect my IPad through the My Marshall app it seems to be a hit or miss proposition but more miss than hit. In my settings on the IPad it shows me as connected, and the blue light on the head goes from flashing to solid. On the app, it shows the head detected but when I press on that I get a "Connection Rejected" (You may only control amps you are already connected to for audio output) and there's no control over the head from the app. Now several other times it syncs right up. I'm at a loss though. Am I doing something wrong maybe in the sequence (operator error) or is there an issue somewhere else. The manual doesn't really reference Bluetooth that well. I'm not bluetooth savy becuase I rarely use it except for my phone in the car and connection there is automatic after I initially set it up.
So is it me? Is it the gateway software? Is it the head?? Help please?
It took more than a year, but still!
Finally the annoying Bluetooth problem is fixed!
The amp turns on Bluetooth after power on, reconnects to the smartphone automatically without manual pairing and the application works fine (there's some problem with application scaling on LG G7 due to screen resolution, but I can live with that).
Thank you for this update, Marshall!
Even if the process was soooo slow that the 1-year warranty ended, it's good to know that you didn't abandon this product :)
Honestly I thought that we won't get any updates and I was surprised to see the Gateway application update and checked the forum just in case.
On my Android device Samsung Galaxy 8+, Software version G955USQU5DSDA. The Gateway crashes whenever I attempt to import music.
On my iPad Pro (9.7-inch), Software version 12.3.1, The Gateway refuses to load music.
Any help, clarification, or a suggestion of a solution, (is there a particular program that works well to assist the import of music into this app on either platform)?
I also have a PC running WIndows 10 Pro x64, with an i7 and 32GB of RAM, is there any work around involving any particular DAW that allows this?
Well, I've read through all the questions and answers I can. My Android used to pair fine with my CODE 50. Now, it will not connect. I've reinstalled firmware, reinstalled the Gateway app, deleted nd re-paired the amp. Very frustrating. It seems there are lots of issues with this. I can hear the amp pair with the phone via bluetooth, but it will not connect with the Gateway. "Connecting..." appears and doesn't go away. I'm bummed. This was a fun amp, but if the bluetooth doesn't work... anyone got a fix? Thanks..xvideos xnxx xxx
Recently installed Gateway on my phone. I tweaked a few presets on my Code 50 manually. Can I Sync those custom presets from Code 50 to Gateway?
And how do I go about?
My marshall code 25 connects to the bluetooth of my phone (Huawei Y6II Android 7) but the gateway application does not detect it and does not connect it.
I really like it when I get it working. I had to utilize an old Android Sony Xperia phone to get Gateway to connect to my amp.
I found problems wtih the Sammsung J7, S7 and S9 phones that I prefer to use.
As I have a solution, I am not livid, but I do think your support is dodging the issues with Gateway. Hire someone from the SF Bay Area to remake the Application. I am sure you can find a slew of capable programmers. Just contract someone and fire your inhouse programmer(s) as they have let you, no they let your Users down.
Thsi is NOT a question. More of an eye opener, if you do this.
Take your PERSONAL cell phone. Pull up GOOGLE PLAY. Not this site. The actual Google play store. Pull up Marshall gateway.....READ THE REVIEWS......They say it all......Your app, that you designed, SUCKS....I could understand blaming phones if it was maybe 3 or 4 out of 50 reviews. But, that's not the case here. You have 50 bad reviews (1 star) to every 55-70 reviews.....Not good....If you're not going to fix the app......DISCONTINUE THE CODE LINE!!!!!!!!!!!!!!!!
I'm using a google pixel 2 and the app is not connecting with the amp although the phone IS already connected to the amp.
I've tried my wife's samsung s9 and it works ok.
Edit. Ok, Now It's working. But not only i had to forget the device, I had to do a Bluetooth, Wifi and Mobile reset. And after I reinstalled the app.
The reset option is located in Settings>System>Advanced
So everyone else having the same problem and still not working after forgetting the amp on Bluetooth settings and reinstalling the app should try this instead.
Can't be more happy with the amp
I hope this can help anyone.
Please help me, Marshall.
I can't connect Marshall Gateway version 1.4.9 running on my cell phone Moto Z Play with Android version 8.0.0 to my Marshall Code 25. The button "Scan for Amps" does not work. Even if I click "Auto-connect" option it does not work too.
I've tried all the solutions on https://my.marshall.com/support/faq/838/code---gateway-bluetooth-connection-troubleshooting without success.
The Bluetooth on my cell phone is on and Code is paired with Marshall Gateway.
Look at the screenshots.
Hey, Marshall! I connect my iPhone 8+ with my 100H without any problems. I’d like to dedicate a cheap tablet to it, in order to have a bigger screen and touch controls, and mount it to my mic stand. Does the Amazon Kindle Fire Tablet work with the gateway app? I know iOS and Android are compatible. What about Fire OS, or whatever it is that Amazon runs? Thanks for answers.
My code 50 and my gateway app suddenly won't sync. What gives? I've tried deleating and downloading the app. Nothing works!!!!! It was working fine. Now suddenly, it quit working......I'm beyond frustrated.....
My CODE 25 connects to my PC via both through MIDI in Chrome and through the Firmware Update Utility but it refuses to do anything but sit there while the gold loading circle just spins and spins. I've left it for upwards of 30 minutes. I'm unable to click on check for updates or anything. Tried rebooting a few times, tried turning blutooth off while doing it, etc. My amps current version according to both the amp and the app is v1.3. Any suggestion on what to try? Should I do some kind of factory reset to the amp and try again? Any help or suggestions would be appreciated.
As a side note, I'm also unable to "download preset to amp" to test it out even though it's giving me the go ahead to do it on the preset site. I'm sure the issue is connected to being unable to update the firmware.
I'm brand new to the forum and I'm here because I have a problem. I bought my CODE 50 about a month ago -- love the amp by the way -- and it's been connected to my Android smart phone ever since I first set it up. I have the auto connect feature enabled so whenever I've been out of range, then moved back into range, it reconnects automatically.
Well, it's worked normally until this morning, when I noticed that nothing was happening when I was changing some settings using my phone. Come to discover the pairing had been lost. At first I started to retry pairing from the phone's menu, where it showed the CODE 50, but it didn't show it as being connected. When I put the amp in pairing mode, it had no effect in the app.
So I exited the app and booted the pairing function in the phone. The phone paired with the amp quickly, showing the amp's code. But when I went back into the app, now it doesn't even show the amp anymore and when I hit the scan button down in the bottom left of the screen, the app just sits there and doesn't do anything. I've tried restarting the app, but that doesn't do any good. It just comes right back to the same screen as before.
So, what now? I'm thinking about uninstalling and reinstalling the app, cuz I can't think of anything else that might work.
Hello, just purchased a Code 50 and so far I'm very happy with the amp but there are still a few things unclear with the Presets and Gateway. I have connection with my laptop or via android, that all works fine. I've downloaded a few presets from the website and want to use them on the amp.
- The standard 100 presets are there when I connect to the amp. If I want to add new presets do I have to override one of the standard presets? I thought 200 was the limit?
- And another thing, if for example I upload a new preset to the amp the name of the preset doesn't show in the display.
I tried the manual or Youtube tutorials but none are very clear on this subject.
Just purchased a CODE 50 and am very pleased with the purchase, great modeling amp. However, I downloaded the Gateway app and any changes I am making on the my.marshall.com website do not seem to be syncing with the app. I added new presets from the user presets section but the change does not show up on my app (old preset I had is still there and not replaced). Also, now I have duplicates of several presets! No idea why. Every preset from 51 on is duplicated so now my list of presets is up to 148. What gives?? How do I correct these issues or are these known issues?
I am using an iphone8 with iOS 12.1.4
Any help would be much appreciated and let me know if I am doing anything wrong. Thanks.
I have bought a code 50 but gateway is not working because bluetooth catch only my phone with things like youtube. Is there a solution?
Thanks for the answer.
I've owned the new Code 50 for only a few days so I'm still a novice navigating through all the features. I'm just getting into using the My Gateway app from my Iphone and noticed when I'm connected to the amp through Bluetooth and I have the "blue" presets showing on the app which are completely different than the presets I see on the amp when I'm not connected through the Gateway app. So for example when connected through bluetooth I see preset 00 as EL34 Heaven on both my phone and on my amp, and when I'm not connected through bluetooth preset 00 is JTM Chill. I like the settings on the gateway app much better than what I have for presets when just using the amp without bluetooth. I guess what I'm trying to do is find the easiest way to say replace 00 JTM Chill with 00 EL34 Heaven so I can have 00 EL34 Heaven on the amp without having to connect using the gateway app? I've look at other questions and cant seem to find this answer. Is this the sync function?? Thanks in advance.