Why is my code 25 so glitchy?   I updated it some time back and I still spend a inordinate amount of time putzing around with this thing to get it connected to my iPad. You want this piece of crap back?

This is question about presets.

So there’s mymarshall presets and the app presets and then there’s the presets on my amp.

When I hookup my amp to the app all of the presets change to I guess updated presets that I did not program so I’m assuming they are just new presets from Marshall. Now there’s the iPhone icon and the amp icon. 99% sure they are all the same new updated presets. So how do I use the original ones that were on my amp and those? And do I have room to save the ones I download, without erasing the presets in the app or on my amp?

TL;DR why are there 2 different sets of presets when I connect the app and where do my original amp presets go / how do I use mymarshall presets without deleted presets

I just received a Marshall Code 25 as a gift and I am new to guitar playing and using an amp. So I have 2 questions actually.

1. In the User Presets section, what does the X over the amp (code not available) exactly mean?

2. I managed to connect the bluetooth on my iphone with the amp, and it works fine, but everytime I turn my amp and the app on my phone on, my amp doesn't show in the amp. So I end up having to sync the bluetooth every single time I turn it on, let it search for my amp, and then I can get started. Is there some reason why my amp doesn't stay in the app?

Hi I have a CODE 100H head/cab and a CODE 100 combo both with the latest firmware re-installed from Marshall and both have this issue, i.e. the amp very oftenn completely freezes when I save a preset.

Steps to reproduce:

- Modify any patch on the front panel

- Save

- 50% of the times the amp seems to freeze. The preset is saved but you can no longer change preset and there is no sound coming out.

The same happens if you modify a patch from the iOS app via bluetooth and then save it from there.

It's REALLY frustrating and I can't believe I didn't find anything on this forum under the "crash on save" keywords. Seeing it happens on both of my CODE units it much be a software bug, I don't think it has anything to do with my units.

Anyone else has seen this problem?

Thanks!

Hi have a Marshall code 50 what usb cable do I buy to fit to a iPad Pro ?

Hi my problem is the Marshall gateway app not connecting Bluetooth to my amp I've paired successfully to my iPad but it only sometime connects to the amp does not connect automatically very frustrating I've deleted app several time still the same problems do you have a update to help regards Rob 

Is anybody else having problems 

context 3D not available ! Possible reasons : wrong rendermode or missing device support 

I have seen a couple of questions pertaining to usb connection from Code USB to iphone or ipad for recording in garageband, etc. 

The answer given by Marshall reps was the same for both and that something about difference in usb 2 and lightning cable.

My Question is: Will an iphone camera connection kit correct that issue? It has the female end input of USB on it.

I use it to connect my Arturia Keylab Essential to my ios apps and it works fine. 

I’d hate to damage my Code 50 though so I came here.

Hoping for a speedy response.

Can CODE 50 sync user presets  by iPhone app ?

I know the way by mac(chrome).

I have recently had my iphone 8 software updated to ios 13.1.2 and since then have not been able to control my Code 25 amp via Gateway from my phone even though, in iphone settings, I am connected via bluetooth but within the Gateway App I'm not. I have upgraded my Gateway App to version 1.5 back in July and up to now it's worked perfectly well. Is anyone else having this problem and if so  is there an App upgrade?

Here's the solution to pairing an iphone/ipad to CODE as of latest apple update. Stop blaming Marshall and learn to work your Apple device!!! Too many whiners complaining about problems that have everything to do with dumb Appple users!

1. settings>gateway app (find in list of apps)>turn on Bluetooth & other options you prefer

2. settings>bluetooth (make sure bluetooth is on), then pair CODE with device following the regular pairing instructions

3. APOLOGIZE to every person you bitched to and learn to work your amp and phone like a capable musician and not the babboon that you are!

I have a code 50 and am trying to update firmware. I have an iPhone X with the Chrome app installed (newest version). I am logged into my Marshall and the gateway app. The gateway app shows I am connected via Bluetooth, but on the my Marshall firmware download page it says I am not connected and my browser doesn’t support download. 

It’s very frustrating, Marshall or any support appreciated.

Just bought my Code 50 tried to connect the Gateway App to either my iPhone 7 or iPad Air 2.

Did a firmware update to 1.44 , the amp is paired in Bluetooth but when in Gateway, it just says it is connecting but never does.

I have tried reinstalling the firmware, forgetting the edvice and re-pairing, removing all other BT devices etc. etc. but still it will not connect.

UPDATE: this was an iOS issue, not the amp. The latest update to iOS beta 13.1 resolved it. 

The iOS Gateway app was unable to connect to my CODE 50 even though my MacBook Pro is connected via bluetooth, so I did a factory reset and then tried to do a firmware update. The first part of the firmware update (1.44) appeared to install correctly. Next I saw a DSP update and tried to apply that update. In the middle of the DSP update, I received an error message to the effect that the update failed and I should power off & on my computer/device. I powered my Mac off & on, but the CODE 50 shows a progress indicator (about 20%) and says "DO NOT SWITCH OFF."

I tried to reinstall the firmware/DSP update, but this time the update process would not even begin. I suspect the  problem is the frozen progress indicator and whatever ongoing or frozen process is causing the "DO NOT SWITCH OFF" message.

Othe than ignoring the warning on the CODE 50 and powering it off & on, I don't see what else I can do. Is there a way to abort the ongoing or frozen process without turning the CODE off.

What should I do?

Hello All,

What cable does someone use to hook up their ipad to a Code 50? it would a lightning to a ???

And why does one need a cable to  hook up to the Code? if the Code is synched via blutooth then anyhting on the APP, such as updates or presets, should also be able to get tot he Code via the blutooth and not need a cable. Could this be a glitch on Marshall's end or  they just never programmed it into the software to do it. Seems like an oversight, no? 

Thanks for any help anyone can give,

Lou

I try all suggestions in FAQ Support until "Last resort" But ..... nothing, I can't see the CONNECTED red button.

I’m looking into getting a new IPad and I was curious if I can use GarageBand as my software and record direct from the USB port on my Marshall code 25 to record? Or should I spend the money for a new Mac book or Mac laptop will either of those work?

Running V1.43 firmware.

I have followed all instructions and can not get the iPad 6 to connect in Gateway app.

It, however "pairs" just fine Bluetooth wise on the iPad 6! 

AND Gateway works well on my iPhone 5, switches presets and everything.

So I know I am doing this right and the Marshall code 100 Head is responding via Bluetooth (with my iPhone 5) but NOT with the iPad 6.

Edited: Its the damnedest thing. I removed and reinstalled the app on my iPad 6 at least 8 times with the same results.  

Then I reinstalled and paired the "9th" time, and it worked!!!!

I can turn the 100 Code head amp off, and back on and it still connects.

I'm glad it works now, but I dunno what I did differently.

I just got this head recently and installed the latest firmware update the other night (6/20/2019).   When I try to connect my IPad through the My Marshall app it seems to be a hit or miss proposition but more miss than hit.   In my settings on the IPad it shows me as connected, and the blue light on the head goes from flashing to solid.  On the app, it shows the head detected but when I press on that I get a "Connection Rejected"  (You may only control amps you are already connected to for audio output) and there's no control over the head from the app.   Now several other times it syncs right up.  I'm at a loss though.  Am I doing something wrong maybe in the sequence (operator error) or is there an issue somewhere else.  The manual doesn't really reference Bluetooth that well.  I'm not bluetooth savy becuase I rarely use it except for my phone in the car and connection there is automatic after I initially set it up.

So is it me?  Is it the gateway software?  Is it the head??   Help please?

On my Android device Samsung Galaxy 8+, Software version G955USQU5DSDA.  The Gateway crashes whenever I attempt to import music.

On my iPad Pro  (9.7-inch), Software version 12.3.1,  The Gateway refuses to load music.

Any help, clarification, or a suggestion of a solution, (is there a particular program that works well to assist the import of music into this app on either platform)? 

I also have a PC running WIndows 10 Pro x64, with an i7 and 32GB of RAM, is there any work around involving any particular DAW that allows this?