I have recently had my iphone 8 software updated to ios 13.1.2 and since then have not been able to control my Code 25 amp via Gateway from my phone even though, in iphone settings, I am connected via bluetooth but within the Gateway App I'm not. I have upgraded my Gateway App to version 1.5 back in July and up to now it's worked perfectly well. Is anyone else having this problem and if so is there an App upgrade?
Here's the solution to pairing an iphone/ipad to CODE as of latest apple update. Stop blaming Marshall and learn to work your Apple device!!! Too many whiners complaining about problems that have everything to do with dumb Appple users!
1. settings>gateway app (find in list of apps)>turn on Bluetooth & other options you prefer
2. settings>bluetooth (make sure bluetooth is on), then pair CODE with device following the regular pairing instructions
3. APOLOGIZE to every person you bitched to and learn to work your amp and phone like a capable musician and not the babboon that you are!
I have a code 50 and am trying to update firmware. I have an iPhone X with the Chrome app installed (newest version). I am logged into my Marshall and the gateway app. The gateway app shows I am connected via Bluetooth, but on the my Marshall firmware download page it says I am not connected and my browser doesn’t support download.
It’s very frustrating, Marshall or any support appreciated.
Just bought my Code 50 tried to connect the Gateway App to either my iPhone 7 or iPad Air 2.
Did a firmware update to 1.44 , the amp is paired in Bluetooth but when in Gateway, it just says it is connecting but never does.
I have tried reinstalling the firmware, forgetting the edvice and re-pairing, removing all other BT devices etc. etc. but still it will not connect.
UPDATE: this was an iOS issue, not the amp. The latest update to iOS beta 13.1 resolved it.
The iOS Gateway app was unable to connect to my CODE 50 even though my MacBook Pro is connected via bluetooth, so I did a factory reset and then tried to do a firmware update. The first part of the firmware update (1.44) appeared to install correctly. Next I saw a DSP update and tried to apply that update. In the middle of the DSP update, I received an error message to the effect that the update failed and I should power off & on my computer/device. I powered my Mac off & on, but the CODE 50 shows a progress indicator (about 20%) and says "DO NOT SWITCH OFF."
I tried to reinstall the firmware/DSP update, but this time the update process would not even begin. I suspect the problem is the frozen progress indicator and whatever ongoing or frozen process is causing the "DO NOT SWITCH OFF" message.
Othe than ignoring the warning on the CODE 50 and powering it off & on, I don't see what else I can do. Is there a way to abort the ongoing or frozen process without turning the CODE off.
What should I do?
What cable does someone use to hook up their ipad to a Code 50? it would a lightning to a ???
And why does one need a cable to hook up to the Code? if the Code is synched via blutooth then anyhting on the APP, such as updates or presets, should also be able to get tot he Code via the blutooth and not need a cable. Could this be a glitch on Marshall's end or they just never programmed it into the software to do it. Seems like an oversight, no?
Thanks for any help anyone can give,
I try all suggestions in FAQ Support until "Last resort" But ..... nothing, I can't see the CONNECTED red button.
I’m looking into getting a new IPad and I was curious if I can use GarageBand as my software and record direct from the USB port on my Marshall code 25 to record? Or should I spend the money for a new Mac book or Mac laptop will either of those work?
Running V1.43 firmware.
I have followed all instructions and can not get the iPad 6 to connect in Gateway app.
It, however "pairs" just fine Bluetooth wise on the iPad 6!
AND Gateway works well on my iPhone 5, switches presets and everything.
So I know I am doing this right and the Marshall code 100 Head is responding via Bluetooth (with my iPhone 5) but NOT with the iPad 6.
Edited: Its the damnedest thing. I removed and reinstalled the app on my iPad 6 at least 8 times with the same results.
Then I reinstalled and paired the "9th" time, and it worked!!!!
I can turn the 100 Code head amp off, and back on and it still connects.
I'm glad it works now, but I dunno what I did differently.
I just got this head recently and installed the latest firmware update the other night (6/20/2019). When I try to connect my IPad through the My Marshall app it seems to be a hit or miss proposition but more miss than hit. In my settings on the IPad it shows me as connected, and the blue light on the head goes from flashing to solid. On the app, it shows the head detected but when I press on that I get a "Connection Rejected" (You may only control amps you are already connected to for audio output) and there's no control over the head from the app. Now several other times it syncs right up. I'm at a loss though. Am I doing something wrong maybe in the sequence (operator error) or is there an issue somewhere else. The manual doesn't really reference Bluetooth that well. I'm not bluetooth savy becuase I rarely use it except for my phone in the car and connection there is automatic after I initially set it up.
So is it me? Is it the gateway software? Is it the head?? Help please?
On my Android device Samsung Galaxy 8+, Software version G955USQU5DSDA. The Gateway crashes whenever I attempt to import music.
On my iPad Pro (9.7-inch), Software version 12.3.1, The Gateway refuses to load music.
Any help, clarification, or a suggestion of a solution, (is there a particular program that works well to assist the import of music into this app on either platform)?
I also have a PC running WIndows 10 Pro x64, with an i7 and 32GB of RAM, is there any work around involving any particular DAW that allows this?
I can get the Marshall CODE 50 to connect but not pair with the Iphone?
I’ve just purchased a code 100 head, it great apart from the Bluetooth doesn’t seem to work. I stRt the pairing process, the blue light flashes on the amp and displays the Bluetooth code. But I don’t get any new devices to pair with on my phone or iPad, any other devices I pair with show up instantly. It feels like the Bluetooth module either faulty or nor present. I saw someone with a similar issue that said their module was no physically connected, does anyone have any more information on this or suggestions?
First pairing is OK but after a restart NEVER the Blue Light goes on and, its clear, no auto reconnect.What is the Problem?Please Fix It!
I use iphone 6s , ipad Air, Samsung J5 and a old Samsung Node.NO Device works. (Android and iOS)
From my Point of View the Code 25 is the Problem not the Devices, because Bluetooth goes not ON if you turn the Code ON.
Please ask me its a Bug and you can FIX it with a new Bluetoot Version or is a Hardware Problem and you cant fix it.
Many Customers waiting for a Fix over 1 Year!!!!
I have the Code 25 just one Day and update the newest FW via Crome with my Mac.
If you cant fix the Problem i send the Amp back to the Dealer in Germany and get my Money Back.
I have a lot Amps from Marshall (like Slash Sounds) but this is a shame.
Hey, Marshall! I connect my iPhone 8+ with my 100H without any problems. I’d like to dedicate a cheap tablet to it, in order to have a bigger screen and touch controls, and mount it to my mic stand. Does the Amazon Kindle Fire Tablet work with the gateway app? I know iOS and Android are compatible. What about Fire OS, or whatever it is that Amazon runs? Thanks for answers.
why do not you solve this problem???
Iphone X, iOS 12.1.4
Ipad Pro, iOS 12.1.4
Marshall Code 25, Firmware 1.4.1, date of purchase 12.03.2019
Just purchased a CODE 50 and am very pleased with the purchase, great modeling amp. However, I downloaded the Gateway app and any changes I am making on the my.marshall.com website do not seem to be syncing with the app. I added new presets from the user presets section but the change does not show up on my app (old preset I had is still there and not replaced). Also, now I have duplicates of several presets! No idea why. Every preset from 51 on is duplicated so now my list of presets is up to 148. What gives?? How do I correct these issues or are these known issues?
I am using an iphone8 with iOS 12.1.4
Any help would be much appreciated and let me know if I am doing anything wrong. Thanks.
I've owned the new Code 50 for only a few days so I'm still a novice navigating through all the features. I'm just getting into using the My Gateway app from my Iphone and noticed when I'm connected to the amp through Bluetooth and I have the "blue" presets showing on the app which are completely different than the presets I see on the amp when I'm not connected through the Gateway app. So for example when connected through bluetooth I see preset 00 as EL34 Heaven on both my phone and on my amp, and when I'm not connected through bluetooth preset 00 is JTM Chill. I like the settings on the gateway app much better than what I have for presets when just using the amp without bluetooth. I guess what I'm trying to do is find the easiest way to say replace 00 JTM Chill with 00 EL34 Heaven so I can have 00 EL34 Heaven on the amp without having to connect using the gateway app? I've look at other questions and cant seem to find this answer. Is this the sync function?? Thanks in advance.
I bought the combo yesterday and it's full of bluetooth bugs - looking now at the FORUM my impression is that the support doesn't care about it.
- No automatic bluetooth connection - iPHONE - I am having always to force Iphone to "forget" the AMP and pairing it again... each time...
- MAC IOS , When I try to connect the bluetooth in my MAC, it makes the system crashes, mouse and keyboard stop working... there's no were to get the necessary code to bluetooth connection...
DO WE HAVE PLANS FOR A NEW FIRMWARE TO BE RELEASED SOON ? PLEASE
Hi, I'd installed the Marshall Gateway app at my iPod Touch 4G 32GB with iOS 6.1.6. and the app everytime closed a few seconds after starting. Whats the matter? ... No problems with bluetooth connection to my Marshall Code 25 for music listening. Please help me! - Thanks.