Questions
Showing results 1 to 20 of 303
0

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3

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21

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Firmware up to date, factory reset(s) done but still goes dead within a minute or so. It will occasionally let you play but not change the preset (as that makes it cuts out).

Has done it for a while but I don't use it often - any suggestions and how long is the warranty in the UK?

asked 23 Apr 2024 at 02:53 PM

Jon Dimmock
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2

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54

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good morning I purchased a marshall code 50, I immediately updated the firmware to version 1.48, I performed all the possible procedures for connecting to the phone, when I press rev and pover it goes into pairing mode and the blue light flashes but no phone that I have tried and sees it in the devices, is there a solution for this problem?

asked 17 Apr 2024 at 05:09 AM

luca landi
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2

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38

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Hello

when turning on my code 50 amp I wasn't able to get any public presets made by the community iv tried factory resetting the amp reinstalling the gate way app numerous times but when signing back in I get the same error message my amp has not been updated with the recent firmware but I'm unable to because I can't sign into my account on the gate way app any fixes

The error message says

"An SSL error has occurred and a secure connection to the server cannot be made"

asked 14 Apr 2024 at 01:48 PM

Beau Dickerson (1)
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3

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89

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Hi,


I tried to update my Code 50 firmware. Everything was ok till 100% but finally failed to complete the update.
I did every process advised to fix but I’m stuck.
I can’t reset the firmware even if I reboot.
The only message I have on the screen is on the one hand “no USB connection” or “ready to update”.

What can I do to get my amp working again?
Thanks

Best Regards,
Jérôme

 

asked 06 Apr 2024 at 08:45 AM

Jérôme Héranval
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0

answers

73

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Good time! Make tones like in digital guitar processors such as NUX, HOTONE, VALETON...

asked 04 Apr 2024 at 07:32 AM

Roman GorGor
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1

answer

82

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Hi guys, i tried to update firmware with chrome on my Apple computer. Your support told me to use PC. I dont have a PC!

So i went to factory reset my amp and no luck. Only message i see is "chk usb" and  no reset is possible.

I need help as i dont care anymore about firmware updates just want to play on my Amp.

Thanks

asked 02 Apr 2024 at 02:30 PM

Zoran Sokolovski (1)
1

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1

answer

117

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How in the world are you supposed to get this working?   there used to be a utility you could download but its gone.. I have tried 3  different computers and 3 different  cables..  same problem, doesnt detect Code  50 connected.  Come out.. updating firmware should be simple.  Please provide link to firmware update utility or better help than REBOOT computer and amp.. nothing works.

asked 30 Mar 2024 at 04:15 AM

Chris Grider (1)
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1

answer

100

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What can I do? The firmware update stopped at 97% and the Marshall Code no longer works! Unfortunately there is no correct help on the community! I've tried all of Marshall's suggestions, but Marshall Code still doesn't work! Marshall Code and Mac is not compatible. Can anyone really help? Marshall's software engineers definitely can't do it. I call that; big shit!

asked 12 Mar 2024 at 02:44 PM

Andreas Schneider
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1

answer

128

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I tried to update software on my Code 25 with Mac. Firmware 1.48 and didn't work. "An error occurred - The update process was not completed. I tried to restart Pc, AMP, nothing. Now I can't use totally the AMP. When I turn on, CHECK USB message on the display. Please help me!!

I tried with Chrome and Opera, nothing change. 

asked 07 Mar 2024 at 11:56 AM

Salvo Sira
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1

answer

145

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When trying to preform first time firmware update in browser it says "CODE: Not connected", although cable is connected.

asked 18 Feb 2024 at 11:53 AM

See You In The Fire Band
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1

answer

202

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I am having problems with the new firmware on my code 25 and gateway app on an iPhone.  It used to work fine but now gateway is not connecting to the amp.

asked 18 Nov 2023 at 10:47 PM

Jaime Ramirez
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0

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214

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Hi, I have an issue where playing some notes in fifth octave like g5 weirdly resonates with some internals of the Amp amifying the note to unpleasant degree at the start of the note and even more couple of seconds later. Notes close to it behave normally. 

This happens on both my guitars, both through the speaker and headphones on any cranked high gain Amp. My other two amps do not exhibit the same issue as well as boss gt-1000 connected to my code with ever section of it turned off.

Please help me troubleshoot this. 

Obviously, I have updated to the latest firmware and did a factory reset after. However, neither of this helped. 

asked 18 Nov 2023 at 12:32 AM

T K
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1

answer

251

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Hello-

Bought a second-hand CODE 50 and really love its flexibility when paired with the app.

I've tried recording by mic'ing it up with a SM57  but found the cabinet/speaker to be a little rattley and couldn't determine the source.

That led me to explore USB to DAW, unfortunately my brand new, and ten year old MacBooks both do not see the amp, and I cannot update thr Firmware via browser, per the instructions.

As a last ditch effort I went 1/8th" stereo cable out to L/R RCA with 1/4" adapters to get into my DAWs LINE-INs and pan hard left and right.

Works works great, but my question is - does the CODE 50 send a stereo signal from the headphone out? -and should I be running to hard panned inputs to capitalize on a stereo image? 

Also, any remedy for connecting via USB to my MacBook to at least update the firmware? 

Thx! 

 

 

asked 15 Oct 2023 at 06:08 AM

Hugh Meeks
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0

answers

239

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Installed the new firmware and now my Code 50 cuts out frequently and has to be restarted. It also seems to have effected the sound quality.

This needs to be fixed or post the old firmware version.

asked 08 Oct 2023 at 03:00 AM

SCOTT DAVIS
1

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1

answer

367

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Thanks to Marshall for the latest firmware (v1.48) update and new presets. The eleven new presets are cool. Thanks again for keeping us Code amp owners in mind. 

Kevin Towns

asked 04 Oct 2023 at 11:45 PM

Kevin Towns (35)
0

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1

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186

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Instale el ultimo firmware y no me gusto. Se puede volver al anterior?

asked 04 Oct 2023 at 12:40 AM

Dario Pastorino
1

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1

answer

285

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Dear Marshall team:

I use the Code 25 amplifier, with the Gateway app and the Code series footswitch. The firmware is updated with the latest version available.

For a long time I have been noticing certain problems, mainly:

-The preset settings are changed on their own (sometimes the volume, other times the gain...) They are usually changed to the settings on the control knobs. I load the preset again, and after a while some of the settings are changed again.

-Another problem is that after using a preset for a while, when changing to another it does not change (it stays blocked). It does not respond either by using the pedal or by changing the preset from the app I have to turn off the amp. At first I thought it would be a Bluetooth problem, since I was using the Gateway application, with an iPhone. But now I'm using it with an Android phone and I continue to have the same problems.

Waiting for your comments, receive a cordial greeting.

Eduardo,

asked 24 Sep 2023 at 10:27 PM

Eduardo Rucandio (1)
0

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1

answer

299

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I commented on a post from May in which the author noted unusable AMP models and problems with the effects, Distortion and Overdrive.  The author noted this followed most recent firmware update.  I too have come to realize excessive noise with my Code 25  when using AMP models other than clean. And engaging the Distortion/ Overdrive effects models is notably noisy  with a background ticking or pulsing.  I normally use Clean amp models., so had not associated with update to 1.47, but don't recall this from previous version. 
Anyone else have this issue?  Any action to address?  Any chance a Factory reset might clear this up?  Thank you

asked 18 Sep 2023 at 01:09 PM

John Dishmon
0

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1

answer

233

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The Gateway app on my Android phone has been repeatedly losing connetion to my CODE head in recent months, and attempts to manually reconnect have usually failed. This unreliability is completely unworkable for gigging, so today I have tried to solve the problem through a thorough update and reset ... but now I can't get the connection to work at all. I deleted the Gateway app from my phone, unpaired the phone from the head (by "forgetting" the Bluetooth pairing), and have installed all pending firmware updates. When doing those installations, I noticed that several related to improving Bluetooth operation, so I was hopeful this would solve my problems. So I've gone ahead and carried out the "First connection" instructions on the website, but these instructions have failed at a very early stage. After I press Rev and Power and get the blue flashing light, when I attempt to "Pair new device" from my phone, I get the message "No nearby Bluetooth devices were found". This connectivity problem is definitely at the Marshall end, because I have checked that my phone is able to connect with other Bluetooth devices and it is doing so fine, so the fault is not with the Bluetooth operation of my phone. It seems like there have been some known Bluetooth connectivity problems that you've tried to fix during recent firmware updates, so is this something you can advise me about and give me a fix for? I hope so - there's not much point in you having a really good product if it's unusable in practice.

asked 09 Sep 2023 at 05:12 PM

Mark Worledge
0

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1

answer

265

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Hi Everyone, I have just bought a code 100 amp. Everything seems to be working yet I have no sound.  I have updated firmware, factory reset, checked fuses and wiring all seems fine. I can hear music from my laptop very faintly but if I turn up the master swtich it disappears. The headphone jack also does nothing.

 

Any advice much appreciated. 

asked 07 Sep 2023 at 10:21 PM

Andy Turner
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