Marshal code 25 has stopped syncing with the cloud. But there is a bluetooth connection.
There are 169 presets saved in the my gateway cloud that is some are repeated and cannot be deleted. Help me please!

I am currently connected to my amp on Bluetooth but I can't get it to connect in "My Gateway". Please help. 
Also When I attempt to register my amp. It AutoFills with "CODE25" information. 

I've purchased this item before and didn't have this issue. What are my options?

Good morning
I'm having trouble you're with the gateway app
I have a Galaxy A20e phone
I successfully connect with bluetooth
the sound comes out of the amplifier the mobile is connect....
but when I try to connect the bluetooth with the app code (Gateway)
when i run scan for amps it doesn't connect.
I also regularly registered for the profile with a username and password
But it doesn't want to work !!! 
Reviews on google play are also
negative and many have the same problem
Aloisi Graziano

On the Gateway App, if I login with my friends account to try his presets on my code, it doesnt sync.  My gateway app on my phone shows he is logged in, and that it has synced, but the presets are just listed as the ones I had on my phone.  

I didnt realize that reset factory presets meant I'd lose the app presets, i.e. EO34 Heaven and Slapback.  How can I get those all back?

after several attempts I still cannot connect the queue with the gateway app. are there any steps I don't
know or is it just a compatibility problem? who can help me?

Hello,

Recently I bought a Code 100 and I've connected it to my phone (Samsung s10). 

When I save and store a new preset via app or amp, it stops playing completely. After a restart, the preset is saved and it starts to sound again.

Is there a way to prevent the "stop" of the amp? 

Thank you all.

I want to keep my own presets on the gateway app but restore the amp presets to factory settings.  Is this possible?

I have created a new preset using my gateway app. It appears in the preset menu on the amp but the sound has not changed. Any advice appreciated.

Sorry because my Englis is not very good.

I have a problem : The Marshall Gateway is no longer available on Google Play ... how can I download it?

It's impossible to use Gateway with the last version of iOS. All I have when I open the app is"context 3D not available! Possible reasons: wrong renderMode or  missing device support."

what can I do?

thanks

phil

I created several presets on my Code 50 and named them.   When I log on to the site, however, my Gateway does not show these presets.  It shows the original factory presets.  How do I get my own presets backed up on to my Library and Gateway?

Hi!!

Is there a printable list of the factory supplied Code 100 preset (Amp Firmware 1.44, DSP 1.1, BT 3.1, Gateway 1.5.5)?

Thanks in advance for your help.

George Betts

Hello,

I took delivery of a Code50 last Friday, and already I have noticed a major flaw. I have updated the firmware, and it didn't solve the problem.

1. On many of the presets, there is what sounds to me like a slight buzz or a distorted sound as the chord is being held after about 4 or maybe 5 seconds. Obviously, this isn't going to be good when recording.

For example, I have been using many of the clean sounds, such as, American Clean (preset 32). This is a prime example of the unwanted buzz as the chord fades (only 4 or 5 seconds). There are so many more presets that also have this problem.

The issue occurs through both the Code50 built-in speaker and my Beyer Dynamic DT100 headphones. Using headphones proves that it is not the internal speaker at fault.

I can email a sound byte if you need one.

The last thing I want to do is re-box the amp and return it for a replacement only to have the same issue happen with the next unit. So, please can you let me know if this is a widely known fault because, if it is, I will unfortunately have to send it back for a full refund.

2. A second issue worth noting here is that the clean sounds are not very loud. When wearing headphones, I have to increase both volumes to 10, but I can still hear the strumming of the actual guitar with my plectrum coming through the headphones. The volume on the clean sounds are too weak and definitely not loud enough when also playing through the Code50 speaker, not just the headphones. Conversely, the distorted rock sounds are really loud when the volume is set to a low level, but the clean sounds couldn't be more opposite.

It will be a shame if I return the unit because I love the app and the ability to back up presets and also search for new ones.

Many thanks 

Hello,

I updated the gateway app 5 minutes ago to latest version - my phone is an moto g (gen2) running android 5.0.2. The app worked sort of ok on previous version but now its giving a message as follows.

      "Screen not supported - tThe minimum screen size is 640x960" 

From what I can see under the message though looks to me ok I can see "00 EL34 Heaven" and all the initial presets not covered by the message but thats it nothing works so I guess thats it after about 2 and a half weeks of being apple to control from the app I now find that I cannot do anything from the app.

thanks

alexsunny

Hello to everyone,
I recently had the opportunity to play in a Spark amp. It has really functional applications. Do you have any plans to update your mobile app with more features like Smart Jam?
I would be glad if you answer.

printereasy.com routermanuals.net techtipseasy.com

Hola

He usado la app gateway en varios dispositivos android y funcionan normalmente bien, sin embargo al instalarla en un HUAWEI Y9 2019 con EMUI 9 (android 9) no inicia la app.

¿Alguien sabe qué puedo hacer para solucionar este problema?

Having constant issues trying to connect iPad to Code25 via Bluetooth. Sometimes it works , sometimes it doesn't.No consistent behavior.  Yes I have made sure Code25 is latest version, yes I have updated IPad. Yes I have turned it off and on again (iPad and Code). I have not hit it with a hammer YET...Settings in Ipad says connected, Menu in Gateway App says not connected.  Do search in Menu > Code is found> tap Code ID and says its connecting , Just a whirling  wheel. Meanwhile IPad settings states connected. Extremely frustrated. Is there a solution to this or did I just get conned into buying something that doesn't do what it was sold to do. Help please............ 

I've recently purchased CODE 25, installed Marshall Gateway, and paired the code 25 with my smartphone (Xiaomi Redmi Note 8 Pro, MIUI 12, Android 10).

All was fine, I've listened to some pre-sets using the application and tried to disconnect the CODE 25 from the phone. I've opened the Bluetooth settings on my phone, tapped to the CODE 25 device, and pressed to the "unpair" option.

BUT the CODE 25 still tries to pair with my phone every time, when the Bluetooth is on.

I've tried to reset the CODE 25 to the Factory settings, tried to update the firmware - no result. 

Not even resetting the Bluetooth settings on my phone helped to solve the problem: the CODE 25 spams my phone with the requests of pairing every time I turn the device on.
When I pressing the Cancel button on the pairing request, the next request comes within several seconds.

It's really annoying!

How to force the CODE 25 to stop spamming my phone?