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I have the My Marshall app paired with my CODE amp.  I have my mobile device (Samsung tabket) connected to the amp via a Micro USB cable but still receive the not connected message.  I can't download any user presets.

 

asked 01 Feb 2018 at 11:13 PM

Philip Rossel
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Hi guys,

This isn't really a question but a solution to your problems connecting the Code to Studio One for USB recording. I got it to work using ASIO4All.

Here is a quick 2 minute video I made showing how: https://www.youtube.com/watch?v=LC1FAeFyRn8&feature=youtu.be

Marshall, feel free to point people here if they need this solution. Presonus just points them back to you.

David

asked 10 Jan 2018 at 07:27 PM

David Doss (2)
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Hello Team,

I just bought the Marshall Code25 and tried to update the Firmware via USB.

I have launched the firmware update from the Chrome Navigator and from Windows firmware application. After update performed, Code25 remains to version 1.11 and firmware indicates my CODE firmware is up to date. 

I have notice during the update than first, the version 1.41 is installed (MCU firmware 1.41) and just after a second update is launched installing the version 1.11 (DSP firmware 1.11)

Is it the regular behavior ?

After the update I still have troubles on bluethooth pairing, even if I read this problem should be solved by the update.

Thanks for your help

Regards

 

 

asked 04 Jan 2018 at 12:22 AM

Viguier Benjamin (2)
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I have a code 50 with the USB cord to record audio, does anyone know how or if I can even do that?

asked 29 Dec 2017 at 03:04 AM

Daniel Sharkey
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Hi,

My son has a Code 25 and the preset knob stopped working i had a look at it last night and tried the firmware update from the web site now it wont do anything and just says check USB. has anyone had this problem or have a solution.

thanks in advance

Alex

 

asked 26 Dec 2017 at 11:47 AM

piers lee
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Hello using Android Tablett the Code25 wired with USB cable gives Info that IT IS not connected.

Also one question to my Gateway and my Marshall, are this two standalone Systems? how can my library from my Marshall be used in my Gateway. In my opinion all this ist a litte bit to confusing.

Thx.in advance

B.R.

 

asked 22 Dec 2017 at 05:08 PM

slaven lesic
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Hi, I’m having trouble getting sound from my Marshall Code 50 amp to record on Audacity.

I am running a new, working USB B cable from my Marshall Code 50 to a Dell Latitude 7280 running Windows 10. The computer is able to detect the amp USB input, and I am using the ‘CODE 50 digtal interface’ as my default recording device on both my soundcard and Audacity, however there is no sound output coming from the amp shown on Audacity , when I try to record (sound is produced from the amp’s speakers, however Audacity is not showing or recording any sound output). I am sure that the connection is working and the amp/ computer is not faulty, as I am able to download tone presets from the MyMarshall preset page. I have tried restarting both my laptop and amp multiple times, using different cables, using different USB ports, AND have the newest 1.41 CODE software, newest Audacity software, and newest version of my Intel HD sound drivers, but to no effect. I am on the verge of going insane from this as I have being trying for over 10 hours, and have had no results. This has worked for me previously, as I last recorded to Audacity with all the same settings about a month ago, however it’s simply not working anymore. I need to get it fixed ASAP, as I am due to record tomorrow, so any help would be greatly appreciated.

edited 06 Dec 2017 at 10:54 AM

J S-C

asked 06 Dec 2017 at 10:47 AM

J S-C
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3

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I timed it.

I’m not looking for trouble, im just looking for customer service.  I’ve got far better use for my time then sitting on this forum, trolling for answers that will never come—unless YOU, Marshall Amplification changes, which is highly unlikely. You guys are going to be getting a very brutally cold visit from me at the NAMM show!

After going through the entire Blootooth connection process again, which takes like anywhere from 5-10 minutes to get connected, I went to the MyMarshall.com website to download some of the interesting amp models which other users have taken their time to create (thank you to all who have fond this!)  When I download, it goes to my actual login like it’s supposed to, but how do I get it from the mobile device to the amp?  Your video isn’t clear, but do I have to have my device connected to the USB of the amp?  If so, when is the frigging purpose of having Bluetooth then?  If not, what am I doing wrong?

I await for your robotic response.  I’m sure I’ll still be right where I’m at after it comes!

asked 02 Dec 2017 at 01:15 AM

Tommy Naccarato (17)
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Hello,

My problem is quiet strange and I can not find any resolution for it.

To explain my problem I will start from beginning:

We have 2 places where are presets:

- 100 presets directly in amp

- 100 preset in gatway library

They are diffrent of course :)

I did some modificaiton in both places and I wanted to recover to factory settings.

So in gatway I pushed: MENU- > MY MARSHALL -> RESET GATEWAY PRESETS

After that I did factory reset on amp: Holding "AMP" button while switching on power -> holding store button to recover all presets.

After those actions I don't have original factory preset in amp but I have all the same preset from library.

So Gatway Library and presets directly on amp are the same!

To imagine this situation lets see few beginig presets:

Library:

00 JTM CHill

02 So American

03 19sixty2

 

Presets in amp:

00 JTM CHill

02 So American

03 19sixty2

 

They are even if I disconnect all Gatway and remove USB cable!

 

For example before this situation a had following presets:

06 Ambience

10 Metal edge

 

Now they are gone :(

 

I tried:

- reinstall updates

- do another facotry reset in amp

- disconnect/connect marshall gateway

 

Nothing helped.

 

While starting there are information about version.

It's "Version 1.11". I don't understand why it isn't 1.41 like last update ?!

I did update for sure.

Just one idea comming to my mind: There is way to do software reset and then do update to 1.41?

Please help me to solve this problem because I lost my favorite presets

asked 30 Nov 2017 at 09:36 AM

Maciej Adamski (1)
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2

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bought my marshall code 50 last nov 2, 2017 .  When i connecy my Code50 to my computer , says USB on Code50 but nothing happens in my computer . not detecting or any. cannot find it on Device Manager . my usb mini cable is new btw.

asked 18 Nov 2017 at 05:23 PM

Charles Quilang
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I have a Focusrite Scarlett Solo for home recording to my PC. With my previous amp I was running from the direct output to the sound card. With the Code can I go straight from the amp via the mini USB to the PC?

asked 15 Nov 2017 at 09:48 AM

Darryl Butt
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1

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645

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Can I connect to my code 25 via USB to my RCA Voyager tablet cause I can't Bluetooth to work

 

asked 13 Nov 2017 at 01:52 PM

Robert Grisso
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2

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803

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Do the patches download to your iPhone for use in the gateway? Or do you have to have the USB connected and transfer via laptop to the amp? 

asked 30 Sep 2017 at 10:16 PM

Roland Gonzales (3)
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2

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I have a Code 25 and a windows 10 computer and I have tried everything and I can not get the amp to connect to my computer via USB. Does anyone know why? If anyone knows why please help!!! 

edited 25 Sep 2017 at 05:00 AM

Cohen Dedinas (1)

asked 25 Sep 2017 at 04:52 AM

Cohen Dedinas (1)
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1

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I cannot use the Gateway app and USB connection together. If my Windows 10 laptop is connect to the amp via USB while the Gateway app is running, it freezes the controls settings in the amp and the app. I still get sound, but I cannot change presets or edit presets on the amp or with the app with the USB connected. I have to disconnect the USB cable to be able to use the app, or the amp controls. If I want to use USB, I cannot use the app. If I want to use the app, I cannot use USB. Any ideas?

I have the latest firmware and latest version of the app. I have tried disconnecting and reconnecting bluetooth connection. I've tried restarting the computer. I've tried disconnectiong Bluetooth, shuting down the amp and the computer, and starting everthing up again. Nothing helps.

asked 08 Sep 2017 at 08:40 PM

John Pasnik
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When I try to hook my amp to my laptop, a box appears at the bottom of the screen that says code 50 not connected. I'm no computer genius and I'm sure I'm missing something simple but, how do I get it to connect? 

asked 28 Aug 2017 at 11:46 PM

david frizzell
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Hello everyone!
 
I have a serious problem recording via USB,
since I bought it - actually. 
 
During the recording there are terrifying noises that destroy the recording
And I tried a lot of cables, even new ones,
I tried some recording programs,
even another computer, but nothing has changed.
Noises appear in the index every 20 seconds for 5 seconds, and sometimes it is even worse.
 
Thank You!
(I'm waiting...)

asked 06 Aug 2017 at 01:06 PM

Itzik H.
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1

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I hope someone can please help me here.

I have tried to use various methods in connecting my code 25 via USB to my windows 10 with no luck.

Can someone please tell me how I can do this because I just purchased the amp a week ago for primarly recording and I cannot get it to work.

It played my track out of the code speaker for a moment but thats all. I continue to get errors from windows saying that the USB is not recognized,

I have ASIO drivers installed and use reaper as a recording interface.

 

Please help! I would be much appreaciative !!!

John

edited 23 Jul 2017 at 06:13 PM

John Ventura

asked 23 Jul 2017 at 06:11 PM

John Ventura
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I just want to check with fellow CODE users if they are facing the same issues that I am dealing with.

Biggest (and most annoying) issue is, it's a matter of luck connecting the CODE through USB. 2 times out of 10 my pc recognizes the amp the first time I plug it in. Mostly it gives an error that device is not connected properly or not recognized by windows. So I end up unplugging and plugging again until (if ever) it's been recognized. (Using windows 8.1 btw) Then suddenly in the middle of a recording session my DAW starts to drag like if I am running on a PC Pentium 600.  (It's running on a 3000$ alienware) This is a sign that somehow CODE get disconnected itself.  Now you have only option left: Restart the PC and start all over again.

 So far I have checked with different USB cables, and I am using the shortest ones as possible as I can. (less than 80 cm.) I can't check with another pc since I don't have another one, but I am running Yamaha THR-10 smoothly, without any problems at all!

So I don't believe that there's an issue with my pc. And speaking of THR, why the hell CODE doesn't have it's dedicated USB drivers. I am kind of sure that the issue I am facing is all about the ASIO drivers that we are left with as an only option.

 Second issue is, maybe only 1 out of 20 times I am able to get any presets from web site. Even if it looks like CODE is connected in the Device Manager, and the Chrome (or Opera) says MIDI is connected, I can't send any presets to the amp. After a few tries, this ends up with web browsers got frozen and only option is again: restart your pc!

I really would like to hear from people who are facing similar issues and how they could get over with it. (if they ever could)

And hopefully the only answer I receive from Marshall team is not going to be: "Thanks for your feedback, we will pass this to our technical team"

 Regards,

edited 07 Jun 2017 at 07:36 PM

Gurhan Ozkaya (1)

asked 06 Jun 2017 at 07:57 PM

Gurhan Ozkaya (1)
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The usb driver of the code amp is loaded as it is showing  device manager. But when I switch to this in cubase I cant allocate input busses.

asked 05 Jun 2017 at 06:49 PM

Glyn Bycroft (4)
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