I just bought a Code. I can connect via bluetooth however it won't download any patches because it says it's not connected even though it is. I bought the USB #2 cable (that doesn't come with the amp) and the amp still says it's not connected to my computer even though it is. Other modeling amps don't have this issue. Marshall, you REALLY dropped the ball on this amp.

Dear Marshall-Team,

just bought a code 25. I wanted to pair the code 25 with my IPhone X and the gateway app, but it doesn´t work.

The Phone is connected to the code 25 via bluetooth, but the gateway app is installed successfully, but doesn´t recognise the code 25 to pair.

I´ve already tried all recommended troubleshootings without success.

Could you please give me any further help.

Thank you in advance.

Kind regards

Oliver

Hi,

I just bought Stanmore 2, I can link it via Bluetooth to my iPhone 11 Pro just fine, but it just won't play anything. When I start playing any music in the iOS player, it just plays it via the iPhone speakers, not via Stanmore 2. I have tried "forgetting device", "manaully restarting" it by clicking the proper buttons as it says on your website. Even when I play music in the iOs player, the player in the Marshall app is empty and nothing is happening.

The only time it appeared to work was on my laptop, when both the speaker and laptop were muted and I moved the volume on Stanmore 2. The same however didn't work for either my PC or my iPhone. And both my PC and my laptop say that the speaker has "0 % battery". It wouldn't even firstly work on my laptop, only half an hour later.

So what the hell is going on? Do I have a faulty model? The speaker cost almost 350 USD, I wouldn't expect such problems. Could you please advise me what to do?

Thank you.

Best,

Jakub Doležal

The first issue was no bluetooth communication with my Ipad. I now use a Kindle fire and it's working great. Now I will be playing a preset and the volume drops out to almost nothing. Has anybody discovered a fix? This is a Code 25 I really want to love this amp because when it works it's great. The problems it has are making me fall out of love fast. I expected a lot more from Marshall, I have almost all Yamaha product and never have problems.

Hi,

I have the Acton II and two major issues.

issue 1 - it does not seem to autoconnect to the bluetooth of the speaker, essentially making me manually pair the device to my phone every time i use it.

Issue 2 - When i have succesfully paired the device to my phone it quite often pairs and then unpairs it (including the sound made by Acton when pairing / unpairing).

Please let me know if this is issue is known and to be solved or it is the result of faulty hard/software and i need to ask for a new speaker.

Kind regards,

Pim

I can't get the phone app and code 100 amp to connect. bluetooth does connect but the app will not show or allow to connect thus make the app unsuable. i have redownload app manty time. reconnected phone many times. amp is up to date firmware. i have had the app working fine and connected in the past.but now no matter how many redownloads, resets and starting fresh i can longer connect with the app to control it. i have been through every setting and all combinations on connecting updatig reseting and nothing seems to work. need help please. thank you.

Hi there,

I have a problem with the Stanmore II Speaker.
It is connected via Cable to Amazons Alexa. When music is played, it always is ínterrupted by the starting/pairing sound (that e-guitar chords)
as if some device is trying to connect with the speaker. we turned every device nearby off (which shouldn't be the idea, right?) but it still
continues. it's quite annoying.

any ideas?

Goodmorning,

I've bought a pair of marshall major III bluetooth and I can't use the bluetooth mode: after the first charged the red light is fix untill the headphones end the battery. I can't turn on them. What can I do? The seller dosen't answer me.  Is there a way to reset them? Thanks for your answer.

Best wishes

Can I use bluetooth headphones with ampli Code 50 to play guitar and listening it? I have bluetooth headphones but don't works...

Got an issue with my Marshall Stanmore wifi speaker. When playing music through Wifi or Bluetooth the volume always goes down on its own. Have to turn up the volume between 5-10 times before it stops turning down the volume on its own. Wifi and Bluetooth connection are fine, it has this issue which each connected device I've tried and with all apps (spotify, Google Music, YouTube,...). Any idea on settings or stuff i can check? Maybe a firmware update something? 

Guys - 

You need to get someone to fix the Bluetooth capabilities with this product line, like, yesterday. I updated the firmware yesterday, which was extremely difficult to do in the first place, uninstalled / reinstalled the Gateway app today, and still cannot connect to the amp except via my phone's native Bluetooth options to use it as a speaker. I am running ios 13.3.1.

I've scoured your web site, I've watched your videos, I've been all over Google and Youtube, and I am nowhere. In addition, I'm legitimately concerned by other reviews that the amp is simply not going to sound as good given I've updated the firmware. Will post again if that's the case. 

I will see if I can push new presets to the amp via a hard connection to my PC, but you need to do serious damage control on this product line considering your leading selling point has proven to not work as intended, if at all. 

For all you that have issues connecting amp with Gateway app (even though it's connected to your phone already) clear out all of your old bluetooth pairings (headphones, portable speakers, etc..).   That worked for me after screwing around for 30 min.  

Hello, i have a problem connecting my acton 2 speaker to the laptop. I find it on the laptop, pair it with the speaker and it gives out a message that the speaker has 0% battery and doesnt play anything, even though the speaker is connected through power cable. The 3,5 jack works, but bluetooth doesn't.

Why is my code 25 so glitchy?   I updated it some time back and I still spend a inordinate amount of time putzing around with this thing to get it connected to my iPad. You want this piece of crap back?

Hi! 

I bought the Major III bluetooth headphones but I have a big problem when connecting them to my windows 10 computer. My sound is terrible when using the headset. If I deactivate the hands free telephony setting in the device's properties it switches to headphones and the sound is perfect but the microphone stops working.

Is there a way to fix this problem?

Hi, I've just received the headphones and they sound really nice. But I can't connect them to my Iphone for some reason, I turn on the bluetooth on them and on my phone, but they do not appear on my phone, it can't find them.

Any chance you know about this kind of situation and could give me some advice?

Thank you.

Bought a new Stanmore II speaker. Worked fine for few hours however now after few minutes of play it automatically turns the volume to Full. I reduce the volume and again after few minutes it goes to full on its own. Tried online, offline content playing but same problem.

Hello Marhsall Team,

i used the Major III Bluetooth for around 5 years now but sadly time got the better of one of the batteries.

Since they were quite old anyway i decided to buy the Mid ANC and so did I. They arrived today and i tested them. But something feels off.

It seems the "calibrated sound center" isn't exactly in the middle of my head, it is a really small offset to the left yet i can't overhear it. This maybe comes from the fact that for some reason the left ear-bud is around 10% louder! 

So my question would be is there a way to fix this issue or should i just send them back?
(As information i didn't bought them through your shop directly i bought them from Amazon)

Hello,

I am intersting to buy a speakers but I would like to know if can be connected with macbook pri, that has Bluetooth 4.4.

Thanks in advance

Erifili

Hello

I bought Marshall Code25 this week and I have the same problem.

I am holding down the store button but after a few seconds I receive a
message "Cancelld" on the display and reset is not performed.
Can You help me how to prevent this problem?

Also does not work the playback from the cellphone via Gateway,

every attempt ends in disintegration of bluetooth connection