Hello.

I had that issue for a sometime on my code50 but now I know a bit more  about it.  For at least two years  this amp was changing preset settings why I was playing on it  At first I did not reallise  that especially on clear sound, but after some time with distorted sound  it was obvious that sound become louder and more distorted. Visually I could see that display become dim and almost always was changing from number and name  page of the preset to page with settings.  Now I can see when phone is connected settings on the app are changing as well. It is gain, volume, bass, middle   and treble  parameters which move up. Master is staying like it is. After changing preset to other one and coming back to the same preset it will stay normal for some time (few second to few minutes) and change again.

I tried to update firmware but that did not help. For some time I was suspecting power supply issue as sometimes  electricity in my place can be not up to standar , but now  I am sure that is not a case.  Any idea what cause that problem and how to fix it?

Hello

when turning on my code 50 amp I wasn't able to get any public presets made by the community iv tried factory resetting the amp reinstalling the gate way app numerous times but when signing back in I get the same error message my amp has not been updated with the recent firmware but I'm unable to because I can't sign into my account on the gate way app any fixes

The error message says

"An SSL error has occurred and a secure connection to the server cannot be made"

I am having problems with the new firmware on my code 25 and gateway app on an iPhone.  It used to work fine but now gateway is not connecting to the amp.

I bought the Marshall stanmore ii from Amazon, and I can connect and play music normally after I bought it.

After I updated the firmware from the APP, I found that the machine was unresponsive when I tried to restart it.

Now when I plug it in, nothing happens. 

I would like to ask if there is a way to solve the current problem. Thank you

Hello-

Bought a second-hand CODE 50 and really love its flexibility when paired with the app.

I've tried recording by mic'ing it up with a SM57  but found the cabinet/speaker to be a little rattley and couldn't determine the source.

That led me to explore USB to DAW, unfortunately my brand new, and ten year old MacBooks both do not see the amp, and I cannot update thr Firmware via browser, per the instructions.

As a last ditch effort I went 1/8th" stereo cable out to L/R RCA with 1/4" adapters to get into my DAWs LINE-INs and pan hard left and right.

Works works great, but my question is - does the CODE 50 send a stereo signal from the headphone out? -and should I be running to hard panned inputs to capitalize on a stereo image? 

Also, any remedy for connecting via USB to my MacBook to at least update the firmware? 

Thx! 

Hola

I just updated the firmware and gateway. The app stops on android when you are going to change a parameter within the preset that is on the screen.

It didn´t happen before. Could you fix it?

Thanks so much

Dear Marshall team:

I use the Code 25 amplifier, with the Gateway app and the Code series footswitch. The firmware is updated with the latest version available.

For a long time I have been noticing certain problems, mainly:

-The preset settings are changed on their own (sometimes the volume, other times the gain...) They are usually changed to the settings on the control knobs. I load the preset again, and after a while some of the settings are changed again.

-Another problem is that after using a preset for a while, when changing to another it does not change (it stays blocked). It does not respond either by using the pedal or by changing the preset from the app I have to turn off the amp. At first I thought it would be a Bluetooth problem, since I was using the Gateway application, with an iPhone. But now I'm using it with an Android phone and I continue to have the same problems.

Waiting for your comments, receive a cordial greeting.

Eduardo,

Hi, I just received these today and the app refuses to find them. I am unable to perform and kind of hardware/factory reset and as someone in the software department has decided that the firmware can only be updated through the app this kind of begs the question - if I need to update the firmware to potentially get the app to find them then how would anyone reasonably be expected to do this?

Also how do I do the reset? I have tried the holding in of the M button and control knob for 7 seconds and nothing happens. Is this still the current method? If not is there another one?

The Gateway app on my Android phone has been repeatedly losing connetion to my CODE head in recent months, and attempts to manually reconnect have usually failed. This unreliability is completely unworkable for gigging, so today I have tried to solve the problem through a thorough update and reset ... but now I can't get the connection to work at all. I deleted the Gateway app from my phone, unpaired the phone from the head (by "forgetting" the Bluetooth pairing), and have installed all pending firmware updates. When doing those installations, I noticed that several related to improving Bluetooth operation, so I was hopeful this would solve my problems. So I've gone ahead and carried out the "First connection" instructions on the website, but these instructions have failed at a very early stage. After I press Rev and Power and get the blue flashing light, when I attempt to "Pair new device" from my phone, I get the message "No nearby Bluetooth devices were found". This connectivity problem is definitely at the Marshall end, because I have checked that my phone is able to connect with other Bluetooth devices and it is doing so fine, so the fault is not with the Bluetooth operation of my phone. It seems like there have been some known Bluetooth connectivity problems that you've tried to fix during recent firmware updates, so is this something you can advise me about and give me a fix for? I hope so - there's not much point in you having a really good product if it's unusable in practice.

Please people, could you help us to developing a new firmware update to fix the DSP AMP simulations for Code 25/ Code 50?

If you could make a fast research on web, you are going to see that this is a very common issue for all Code users. Probably the last firmware updates is affecting just a part of the DSP boards, not all, but in my case and many other people, we can not use the AMP simulations anymore, and the Distortion and Overdrive FX are not ok too.

At least,  could you make the older firmware versions available for tests? I'm sure that most part of the users prefer to have the original and very nice tones than bluetooth running better, better connection with the App, or any other improvement.

Thank you, and please, consider our beg.

After selecting a Preset, and after playing a song when I go back to the Gateway app I see a message saying, "Amp Disconnected, Connection with your CODE amp has been lost. Please check your amp and try to connect again." When I select "OK" it reconnects then I can select a preset. This seems like a new"bug" since the Gateway app has been updated to the current version. My iPhone is on a stand close to my CODE 50 the entire time. (about 1 or 2 feet at most).

Please advise. Thanks!

iPhone 13 Pro, iOS 16.4.1

Firmware: 01 Sep 2022 - v1.47

CODE 50

In case Marshall decides to do another round of Codes, or for people that want to buy one, here is my bottom line after dealing with this thing for a few years. I had Line 6 experience and wanted a simpler all-in-one modeling combo with a bluetooth app that could do hard rock. The Katana looked like a toy so I bought this.

PROS: Solid construction. Looks great. Good range of amps and effects. Bluetooth app is very good and can tune every parameter. Tones can be downloaded and backed up to/from Marshall site. Amp can sound very good (after a lot of tweaking). The Plexi, American OD, JTM Crunch and Acoustic amps are good. The Guv’nor, Compressor, Chorus, noise gate and all the delays and reverbs are useable. Marshall has done sufficient software updates to correct early issues (bluetooth, tones, bugs). Can be used at bedroom volume with Master on ‘1’. Optional footswitch gives good control. Documentation is good. Updater software on PC works well.

CONS: Other than those mentioned above, all the other amps and effects are bad. This includes the JCM800, JVM and Silver Jubilee. All the cabs are bad. None of the stock patches are usable. You have to make your own. There are user uploaded patches you can try but very few are usable. Learning curve is significant. The amp is too loud. When you turn up from bedroom level to louder, the sounds change and become very boomy which should not happen with a modeling amp. No effects loop. The ‘out’ is a mini USB. Connecting to a computer requires a mini USB to USB or Lightning cable, which is not included. I tried to use the USB to record to Garageband and sound came out but I couldn’t make it sound good. The footswitch also has a learning curve, and like other people I had to have mine replaced. 

ADVICE: Don’t buy it. I bought my Code 50 new from Sweetwater for $299 and now the same version of the amp is $399. If you must have a Code, get the 25 instead. It is cheaper and still absurdly loud. The higher volume available in the 50 is useless because it sounds bad. The extra hundred bucks just gets you painfully loud solid state power amp watts. 

If you do get a Code, upgrade all the firmware immediately. You need to connect to a computer to do this, but first you have to find the cable on Amazon. This is unforgivable.

BOTTOM LINE: I have spent too many hours tweaking the Code. This is what I hated about Line 6. But the Line 6 tones were superior. I never got a good JCM 800 sound out of the Code, after hundreds of hours of work. It’s only “great” amp sim, oddly, is the American OD. Marshall’s own Classic Metal patch uses this, not a “Marshall” sim! The Code is marketed as Marshall technology with amp sims created by Marshall, but it is not. Softube created the software and tones. This is not a Marshall amp. Line 6 Marshall sims are far better.

I have now bought a tube amp. I am keeping the Code because I have mastered it and can practice on it but I would not buy it again, certainly not for $399.

Hi Marshall, 

Since your latest firmware update to v1.47 on 1st September and your update to the Gateway app my sounds for my settings have changed.

For example the 00 setting for JTM Chill that should be using the Marshall JTM45 2245, clean setting is now distorted and despite trying to modify it I can no longer get back the lovely clean sound it had as want to be able to use cleans, crunches and distorions for the various modeling offerings so have now lost one of the three types of pre-amps.

Can I roll back to the previous firmware v1.46 which did not have this issue or is it your Gateway update that is causing this change?

Kind regards

Mick Lawson

I updated my firmware today and now I can't find the tuner in the new Gateway format.   Any hel?

After upgrading my Code50 this morning (forced to do it as the new Gateway app does not connect to it anymore),
the pedal acts weird.
Every time I hit one of the three switches, it seems to randomly select a Setting and ignore the Setting that I linked to it.
And with Randomly selects I mean it continues to do that every time I hit the switch..

Did I do something wrong or?

Hi guys,

I just recently had my Acton 2. After connecting app it prompted a firmware update . After update is 100% completed it disconnected and doest work anymore. Both Bluetooth and Aux are lit. Tried to do the unplug and plug or reset but no success.  Thanks for the help in advance.

Quelqu'un pourrait il m'aider s'il vous plaît je n'arrive pas à connecter mon ampli code 50 sur l'application Marshall gateway il me met ce message: CONNECTION REJECTED You may only control amps you are already connected to for audio output.

Je précise je suis sur iPhone 13 dernière version d'iOS.  Le téléphone lui se connecte sans problème à l'ampli je peux joué de la musique mais c'est tout 

j'ai au préalablement supprimer et réinstallé l'application gateway, reset l'ampli, mis à jour le firmware de l'ampli, déconnecté l'ampli du téléphone et oublier l'appareil Bluetooth, essayer sur un autre iPhone (7)... bref je suis perdu du coup je ne peut en aucun cas faire mes préset depuis mon téléphone et c'est frustrant enfin bref si quelqu'un a une solution miracle je suis preneur et merci d'avance 👌💪

The connection via bluetooth and the  Androidphone will work. The amp and the phone ist pared but the gateway app doesn´t recognise the amp. What is wrong? Are i am stupid or what the f***** is the reason? I updated the firmware of the amp... Please help me or give me detailed advices!

I have several custom presets in my Gateway (via my PC at my.marshall.com). I synchronized my PC with the Gateway App on my Android phone and all the new presets show up (so far, so good). The problem is that when I turn on the Code 100 amp, all of my presets (in the Gateway Library on my phone) get reset to the default presets.

If I turn off the amp and re-sync, all of my custom presets show up again. When I turn on the amp, they all get reset to default values.

I updated the firmware on my CODE 100 and tried several different startup configurations, but nothing works.

Why is the amp overwriting the presets on my Gateway App?

I seem to be having the same issues that a lot of people have reported, where I cannot get the Marshall Gateway app to connect to my Code 25. I've only had the amp for about a week and I cannot get the app to see it. ? 

I can connect to the amp via Bluetooth using my phone (Samsung S10, Android 11) and whilst connected, can use it as a BT speaker to play music from Spotify. However, nothing I do seems to get the app to connect to the amplifier. 

-I've updated the amp to the latest firmware using my laptop/web browser. 
-I've followed all the instructions in the Bluetooth Connectivity Troubleshooter to the letter (CODE - Gateway Bluetooth Connection Troubleshooting - my.marshall.com)

No matter what I do, or what order I install/uninstall/connect, the app will not see the amplifier. Everything works otherwise - I'm able to apply Patches from ? using a USB connection - and the amp sounds great. I'd just like to be able to control it from my phone.